Nav Screen Went Blue With Message

[Rlink]

Odd thing. Today I was driving to work and I glanced at my 9.2" Nav Screen and it had gone blank with a blue screen and a simple message: Please contact your service dealer or Bluelink. Other than that there was an "okay" button which I hit. Everything went back to normal at that point. Any ideas out there. The dealer and Bluelink customer service both suggest I reset the head unit. I checked diagnostics and nothing was reported there. Thanks.

 

[MadCat]

Same thing here. Happened last week. Nobody knows whats up. Had this issue on my Genesis Coupe too. Just ignore it

 

[Showguy]

Happened to me once 2 months ago when I first got the car. Never again. I was using Nav at the time. May have something to do with loosing GPS connection.

 

[Mark_888]

It's a computer. All computer software has bugs, and some more than others. Before about 10-15 years ago, Microsoft Windows would blue screen several times a day for most users. It used to be called the "blue screen of death." Rebooting the computer was the fix (until the next blue screen of death).

 

[AustinTX]

It's a computer. All computer software has bugs, and some more than others. Before about 10-15 years ago, Microsoft Windows would blue screen several times a day for most users. It used to be called the "blue screen of death." Rebooting the computer was the fix (until the next blue screen of death).

I have several points to make on this:

1. Unlike a PC, this is a system that is completely controlled by the manufacturer, we don't get to manipulate or add anything to this system without Hyundai's approval
2. This is a car, not a PC. If something goes wrong in a car, that could put you and others into significant danger - most Windows PCs don't run mission critical systems
3. Since the system is closed and completely controlled by Hyundai, they have much better control than a PC or MAC that has third party drivers and a variety of hardware configurations. I expect our systems to be better tested and more "stable" than a desktop of laptop PC.

It seems like this particular issue isn't anything worry-some, and it's probably extremely hard to submit a "bug-report" to Hyundai, but I would expect the systems in our cars to be safe and stable.

 

[Mark_888]

I have several points to make on this:

1. Unlike a PC, this is a system that is completely controlled by the manufacturer, we don't get to manipulate or add anything to this system without Hyundai's approval
2. This is a car, not a PC. If something goes wrong in a car, that could put you and others into significant danger - most Windows PCs don't run mission critical systems
3. Since the system is closed and completely controlled by Hyundai, they have much better control than a PC or MAC that has third party drivers and a variety of hardware configurations. I expect our systems to be better tested and more "stable" than a desktop of laptop PC.

It seems like this particular issue isn't anything worry-some, and it's probably extremely hard to submit a "bug-report" to Hyundai, but I would expect the systems in our cars to be safe and stable.

1. There is a computer that controls the screen, and it has an operating system, just like a desktop computer. Anyway, the computer in your car is not a mission critical system (unless you are trying to use autonomous driving features without your hands on the wheel).
2. It may be true that most Windows PC's don't run mission critical systems (because there are billions of Windows devices running), but there are many millions of Windows PC's that do run mission critical systems, including ATM's and many others. I would suspect that some cars run Windows as their operating system.
3. Whether or not it is completely "closed" has little to do whether it is bug free. The amount of resources (money and people) spent on the Windows operating system is orders of magnitude more than was spent on developing the Hyundai computer system that controls your display. You can "expect" all you want, but your expectations are not based on reality of the state of technology. The fact that many Genesis owners have experienced a blue screen, is prima facie evidence that I am correct. Windows today is much less prone to blue screens as it was 10-15 years ago, but since the Genesis software is much newer, obviously it is prone to that happening.

 

[Mark_888]

Here is some information I found on computer operating systems used in cars. This info was posted by someone (not me) on another forum and is about 3 years old, so obviously things could have changed by now:

"Operating system in cars is outsourced by different companies, MICROSOFT, LINUX, QNX covers almost 90% of the market, till the date I haven't seen any company developing its own OS, they develop it from scratch or modify the existing one with the help of other companies it is outsourced from s/w companies. Even Intel, Nokia, Samsung is also trying to penetrate the market.

Microsoft -Windows Embedded Automotive 7 is the OS for In Vehicle Infotainment (IVI) systems such as Ford Sync, Kia Uvo and Nissan Leaf. Most widely used car OS today.

Linux
As ever, Linux is snapping at Microsoft’s heels. Back in 2007 Toyota announced that they were building a new operating system from scratch, expecting it to surface around 2015. Little more was heard on the matter until July when the motoring giant became a gold member of the Linux Foundation, donating $100,000 annually to further Linux’s cause. The GENIVI Alliance too is heavily invested in open source.
Comprised of many big daddies such as GM, BMW, Hyundai and PSA, they announced in Summer 2010 that they would be adopting MeeGo, an OS sprouting from the merger of Intel’s Moblin and Nokia’s Maemo.

Intel’s priorities seem to have shifted since then, more interested in a collaboration with Samsung called Tizen. That said, IVIs using one of these systems should be on the market in the near future.

QNX- My favorite
A commercial OS originating in Canada, QNX is a Real Time Operating System that prioritises the speed and predictability of a task. Specifically designed for embedded systems, it is used in the Mercedes-Benz COMAND center and for many of Harman Automotive’s IVI products.

I have heard apple is also developing iOS for cars but till now there is nothing as such in the market.

Clearly, much in the OS world will depend on how the software in our vehicles evolves. With consumers wanting to link their PC, smartphone and car, Microsoft’s dominance faces a serious challenge. This OS arms race is not just for car systems but for the future of computing as a whole. Companies are continuously looking for new cost cutting techniques with improved technology. So you never know when android start powering our vehicles' OS too."
https://www.quora.com/What-operating-systems-are-used-in-cars​

Another person at the same link above says that most automakers are using Linux these days.