OGenesis
Getting familiar with the group...
Long story short...When I took delivery of my car it was dark and I didn't notice a paint issue. I informed the Dealership of what looked like a grain of rice that was stuck to the car and then painted over. It was stuck in the indentation of the passenger door just behind the handle. The dealership said they would have it handled by the body shop they use (Freehold Auto Body). I was assured repeatedly that they would make it look flawless by the dealership...To cut to the chase the car came back, and the dealership sent it back to be redone before they even let me see it. It was that bad. SO, I get a call 2 days later and they say its done. I'm told it looked perfect. The car looks like a kid did a touch up job and this was his practice car!! I got the Service director to come out and he was awed by the way a 40k car was treated.
Now I have 2 options...
1. Find the best, most reliable shop that can do the work correctly...with the costs covered by the dealership...or
2. They will re-skin the door which I know is a nightmare of a process. Cutting welds, weather stripping...etc.
I have been pushing for a new door. IMO, I bought a "new" car. This should be their headache.
Any thoughts on how to get some satisfaction would be awesome. And please NJ guys...recommend an excellent Body shop.
Thanks,
Owen
Now I have 2 options...
1. Find the best, most reliable shop that can do the work correctly...with the costs covered by the dealership...or
2. They will re-skin the door which I know is a nightmare of a process. Cutting welds, weather stripping...etc.
I have been pushing for a new door. IMO, I bought a "new" car. This should be their headache.
Any thoughts on how to get some satisfaction would be awesome. And please NJ guys...recommend an excellent Body shop.
Thanks,
Owen