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Need Help: Genesis Services Valet

Winter

SUSTAINING MEMBER
Joined
Mar 18, 2021
Messages
12
Reaction score
1
Points
3
Location
Eastern WV
Genesis Model Year
2021
Genesis Model Type
Genesis G80
I'm new here. Just joined up today. I frequented this site when I was deciding between a G80 and a Lexus ES350. I found some really good information on here that helped in my decision. I thank you all.

I bought a G80- 2.5T-Prestige-RWD-Uyuni white, last Saturday. I did not purchase the car at any of the Genesis dealers closest to me. There really isn't a nearby Genesis dealer where I am at, in the eastern panhandle of West Virginia. I was searching in PA, MD. and VA for a RWD but they're difficult to find in the "north". My question pertains to the service valet. Though I am months away from a service being needed, is there a limit on how far they travel? The closest Genesis dealership to me is about 60 miles away. Would it matter if I did not purchased the vehicle from their lot? I haven't been able to find anything on some Genesis websites I have been browsing.
 
I'm new here. Just joined up today. I frequented this site when I was deciding between a G80 and a Lexus ES350. I found some really good information on here that helped in my decision. I thank you all.

I bought a G80- 2.5T-Prestige-RWD-Uyuni white, last Saturday. I did not purchase the car at any of the Genesis dealers closest to me. There really isn't a nearby Genesis dealer where I am at, in the eastern panhandle of West Virginia. I was searching in PA, MD. and VA for a RWD but they're difficult to find in the "north". My question pertains to the service valet. Though I am months away from a service being needed, is there a limit on how far they travel? The closest Genesis dealership to me is about 60 miles away. Would it matter if I did not purchased the vehicle from their lot? I haven't been able to find anything on some Genesis websites I have been browsing.
Shouldn't matter which dealer, but 60 miles might be a stretch.
 
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I'm new here. Just joined up today. I frequented this site when I was deciding between a G80 and a Lexus ES350. I found some really good information on here that helped in my decision. I thank you all.

I bought a G80- 2.5T-Prestige-RWD-Uyuni white, last Saturday. I did not purchase the car at any of the Genesis dealers closest to me. There really isn't a nearby Genesis dealer where I am at, in the eastern panhandle of West Virginia. I was searching in PA, MD. and VA for a RWD but they're difficult to find in the "north". My question pertains to the service valet. Though I am months away from a service being needed, is there a limit on how far they travel? The closest Genesis dealership to me is about 60 miles away. Would it matter if I did not purchased the vehicle from their lot? I haven't been able to find anything on some Genesis websites I have been browsing.
Does not matter where you purchased for service.

As for valet, most dealers do have a limit. Mine was 50 miles.

This is from the Genesis web site:
Genesis Service Valet is available for original purchaser of the vehicle from Authorized Genesis Retailers during the scheduled maintenance period which includes scheduled maintenance and normal wear, parts replacement or warranty repairs to your vehicle for 3 years or 36,000 miles, whichever comes first. Coverage area varies by retailer. Charges and fees may apply. Contact your Authorized Genesis Retail Service Advocate for details.
 
Mileage is dealer specific. Nearest dealer to me is 60 miles, they said an exception would be made if I purchase thru them.
 
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