homeofstone
Registered Member
So I'm supposed to be able to pick up my Genesis tomorrow morning. That will be 1 day shy of 3 weeks - to get 4 wheels put on my car! I can't state how unhappy I am with the service I received at this body shop.
First I get the call that he saw my car didn't have TPMS. After I got off the phone I looked it up, and TPMS comes standard on every Genesis. All he had to do was 5 seconds of research. I was supposed to get it last Friday, but he called and said that the last wheel (they had 3, were waiting on 1 more at this point) was supposed to be in Friday morning, but now it's scheduled for the afternoon. Because of this they don't think they would have enough time to get them on and do all the maintenance that is required.
I just want my car back, and I'm going to wash my hands with this body shop. Hopefully I won't ever have to visit one ever again, but if I do - I'll find another place!
Did you get new wheels? Getting wheels from various places sounds like they are salvage wheels. If they are be sure to check them for a bend or surface damage before installation or the body shop may say they came that way and won't take responsiblity for damage thay may do to a wheel(s).