"ok google" not working when connected .

[juanlee337]

HI all.
even connected to bluetooth, my phone recognize my voice when I said 'OK google' but not on my genesis . it seems the phone microphone is turn off for some reason when I connect to bluetooth.
anyone with same issue??

 

[Toddasaurus]

HI all.
even connected to bluetooth, my phone recognize my voice when I said 'OK google' but not on my genesis . it seems the phone microphone is turn off for some reason when I connect to bluetooth.
anyone with same issue??

I may be wrong, but I think "ok Google" only works when you've got Android Auto enabled/connected....not just Bluetooth.

 

[juanlee337]

OK google voice command has nothing to do with android auto. When I say ok google my phone wakes up . but when I am connect to genesis , my microphone is turn off for some reason. This always worked in my infinity.

 

[Toddasaurus]

It's probably because the G70 has a voice command button on the steering wheel to enable speech controls, which in turn bypasses the "ok Google" function and/or the passive phone microphone features, unless Android Auto is turned on, then when you say "ok Google" it will show up on the nav screen, and act just like when your phone is on its own. Using the voice command button enables many of the same features as "ok Google" without having AA turned on, and only being connected to the car via Bluetooth.

I don't use "ok Google" that much anymore. But next time I'm driving I'll try it and see if mine does the same thing (I'm pretty sure it does.)

 

[Toddasaurus]

Okay - just now tested this and it works perfectly. I don't know what you're doing differently than me. Bluetooth is on, and the audio in the car is set to Bluetooth as if to listen to music, then just said "okay Google" and it comes up just like it always does.

I assume there is something in your phone settings that is different.