Paint/film problem

[550025]

2017 G80 Prestige. Has anyone else experienced this protective film peeling? It's been a problem for 2+ years and Genesis has washed their hands of it. Even escalated to corporate. No paint warranty honored. Now it is getting much worse. It doesn't easily peel off to completely remove the film. Thoughts? Suggestions?

 

[MHT]

2017 G80 Prestige. Has anyone else experienced this protective film peeling? It's been a problem for 2+ years and Genesis has washed their hands of it. Even escalated to corporate. No paint warranty honored. Now it is getting much worse. It doesn't easily peel off to completely remove the film. Thoughts? Suggestions?

Genesis will not warranty it as it is not their product and does not come on the car, it’s an add on product.
To remove it you need to use a heat gun or hair dryer. I would use medium heat and just wave it over a small area at a time. When it is warm to the touch you should be able to easily lift it off.
This is the method I used to remove the protective film from the bumper of my new car after 8 months as I did not like the look of all those little Genesis emblems on the film.

 

[550025]

Genesis will not warranty it as it is not their product and does not come on the car, it’s an add on product.
To remove it you need to use a heat gun or hair dryer. I would use medium heat and just wave it over a small area at a time. When it is warm to the touch you should be able to easily lift it off.
This is the method I used to remove the protective film from the bumper of my new car after 8 months as I did not like the look of all those little Genesis emblems on the film.

Thx for the reply. I wonder who installed it. I actually purchased this as a Genesis "program car" direct through the dealer in '18. One Original owner was listed as Genesis of America. I've even got the 10 yr warranty that comes with program cars. Im bringing it to a protective film guy to see about replacing it or removing it.

 

[MHT]

Thx for the reply. I wonder who installed it. I actually purchased this as a Genesis "program car" direct through the dealer in '18. One Original owner was listed as Genesis of America. I've even got the 10 yr warranty that comes with program cars. Im bringing it to a protective film guy to see about replacing it or removing it.

Good Luck

 

[nwhit]

I think you may be referring to the top layer of the front and rear bumpers, not an aftermarket protective film. This has always been an issue on these plastic-based bumpers. The top layer of the coating can eventually peel. I think the only option is a repaint using the special coating for these types of plastic bumpers.

Personally on mine (both of mine have experienced this, although they do sit outside 100% of the time) I may investigate with my detailer to try to remove as much of the peeling as possible, then add an appropriate-sheen protective film. Might not be perfect, but trying to get anything painted nowadays is pretty tough.

 

[550025]

I think you may be referring to the top layer of the front and rear bumpers, not an aftermarket protective film. This has always been an issue on these plastic-based bumpers. The top layer of the coating can eventually peel. I think the only option is a repaint using the special coating for these types of plastic bumpers.

Personally on mine (both of mine have experienced this, although they do sit outside 100% of the time) I may investigate with my detailer to try to remove as much of the peeling as possible, then add an appropriate-sheen protective film. Might not be perfect, but trying to get anything painted nowadays is pretty tough.

Thank you. I always thought it was a factory added protective bra but this makes more sense. I can see the start of a very faint yellowing and peel on the rear bumper. I'll keep an eye on it.

 

[TinsleyC]

Looks to me that the color beneath the film is the same as the hood, so it is likely an add-on film. That should be easier to fix than a peeling paint issue.

 

[Paulian]

I have this issue on the front and rear bumpers of my 2015. Looks terrible.

 

[nwhit]

It’s likely part of the special paint used for these plastic bumpers and may even be related to a top or clear coat they use to achieve the 3-part white special color. Both my Genesis white cars had the identical problem and with that top layer gone, the white no longer matched the special 3-layer white of the rest of the car. Bumpers require a very much different paint process than the rest of the car.

 

[gonemax]

Bring it to a detail shop that does ppf/ceramic coatings have them remove it and install new ppf thats a terrible job

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[TinsleyC]

I recall an issue on this forum with the red G80's, they all had front bumper paint mismatch issues.

Some in this thread believe it's a paint protection film issue, others think it's a clear coat paint issue. I'm leaning towards the paint protection film because the paint shouldn't just peel up like that. Plus, in areas where it's peeled off, the paint matches the hood.

 

[nwhit]

It’s 100% not ppf. It is definitely the bumper paint/coatings.

 

[bubbaG80Sport]

This is Paint Protection Film (PPF) and poor quality at that. I'm surprised at how yellowed it is. Most modern PPF is UV stabilized to avoid this type of yellowing. On my Genny with 60K miles at 5 years there is no discernable difference between PPF covered and non-covered areas.

Where the film has been removed it matches the color of the hood. It's also fairly thick. If this was paint/clear coat it would be much thinner and the color where missing would be different than the hood.

If you aren't going to re-film take a heat gun/hair dryer to it. Get an edge going and carefully apply heat. Do not pull hard on the film to avoid pulling the paint/clear coat off. If you tear the PPF you are probably pulling to hard. It helps to have a second pair of hands when doing this. One person to heat and one person to pull film. If you are going to re-film take it to a detailer and have them remove it. PPF removal is a tedious/frustrating process.

 

[TinsleyC]

Okay we have very firm beliefs it's definitely ppf, and definitely not ppf.

 

[Ken7]

I think the logic behind it being ppf is stronger than the rationale for it not being ppf. But who knows for sure?

 

[raggedy]

At first I thought it was PPF, but look at the white paint the peeling "stuff," and there is no metallic flake on that bumper. So now I think it is a coating of paint that yellowed and is now peeling. Metallic paints are a 3 step process right? So the top layer could have been defective, yellowed and is now peeling?

 

[nwhit]

While some people may have ppf on their cars, peeling front and rear bumpers on modern cars with the plastic bumpers is a very common and well documented issue (do a simple web searc). My Genesis is my second and both are/were the tri-coat white. Both were parked outside 100% and both had front and rear peeling bumpers. And, yes, if it’s a white genesis, very easy to tell that it’s the top coating since, as mentioned, you will no longer have the very nice pearl coat look of the Genesis tri-coat white.

That’s also the reason that you can’t get an exact match for touch up paint for the white tri-coat. Specially applied in three stages.

 

[Ken7]

What leads me to believe it’s ppf is the color match under the peeling area is perfect when compared to the hood. It would be odd that the factory top coat would be so yellowed compared to what’s underneath...and I understand that bumper colors are sometimes a bit off, but this would be way off if it was actually the factory top coat peeling.

 

[550025]

For what it's worth, I've had 3 different techs look at this. 2/3 specialize in aftermarket films and the third is a highly qualified body shop. All 3 concluded it's the clear coat and not a bra or front end film. All 3 also confirmed it was probably an original painting process defect. Ironically Genny only warrants paint for 3/36. My warranty is 10/100 but doesn't apply to paint. I've escalated a case through consumer affairs and have been waiting a week for a call back. Not a happy camper right now.