Phone and voice command not working

[Go Irish !!!]

Hello everyone, I just purchased a 2009 genesis 3.8. The phone button does not work when I push it in an Attempt to do the Bluetooth with my iPhone. I also push the voice command button and that doesn’t work either, could this be a fuse issue or worse a computer or electrical issue. If Anyone has experienced this issue please let me know I would greatly appreciate it thank you.

 

[laxdad21]

I'm on Android, but this sounds similar to the issues I was facing prior to the awesome Android Auto 2019 update this summer. Try voice button, hang up, and then voice again. This generally worked as a dirty hack, but I don't know why.

 

[Go Irish !!!]

I'm on Android, but this sounds similar to the issues I was facing prior to the awesome Android Auto 2019 update this summer. Try voice button, hang up, and then voice again. This generally worked as a dirty hack, but I don't know why.

I don’t quite follow, What is it you mean by hang up?

 

[laxdad21]

I don’t quite follow, What is it you mean by hang up?

On the steering wheel, you have the voice command button as well as a separate button that looks like a "old-style phone handset in its cradle", which can be used to end a voice command or to hang up phone calls. Push that button to end the voice command, and then try your voice command again. No guarantee it'll work, but something to try.