Phone/BT and Sirius Satellite subscription forgotten at every start?

[Cartopics]

Like in the title, 2016 Genesis 5.0, forgets the phone pairing as well as the satellite subscription at every shutdown/restart. The setting are saved, the presets are saved in Sirius, the phone is completely gone from the memory - as if it was never connected. I can re-connect once on and all is good until I shut off the car. Has anyone experienced this?

 

[dfyffe]

I had the same problem a few days after I purchased my 2015 3.8 in 2017, after talking to Sirius tech support, they told me the radio should be replaced, I went to the dealer and told them what the Sirius tech told me. The dealer ordered a radio and replaced it a week later at no charge, the car was still under warranty. That resolved the problem and the radio has been trouble free since.

 

[Suburbazine]

Chances are fairly good it has a failing drive, as that's where the data is stored for the satellite radio. Replacing it takes getting a new radio or getting the existing one refurbished...and I might be the only one who has what's needed to refurb the 9.2" Ultimate radios.

 

[dfyffe]

Replacing it takes getting a new radio or getting the existing one refurbished...and I might be the only one who has what's needed to refurb the 9.2" Ultimate radios.

I will keep that in mind for the future

 

[Suburbazine]

I will keep that in mind for the future

if you're technically minded you can disassemble it yourself, drop in an imaged drive and put it back together. I've got a 2015/16 image available for download.

 

[dfyffe]

Suburbazine, 10 years ago, that would be a nice project for me, but my sight is not the same, but I would still try it.

 

[Suburbazine]

Suburbazine, 10 years ago, that would be a nice project for me, but my sight is not the same, but I would still try it.

It's a moderately difficult project, but great eyesight isn't needed. (Although a couple of ribbon cables might be annoying). I can find my disassembly pictures too.

2017/2018 radio swap in 2016 ultimate?

Let’s continue the saga Plug it in man and send results! Only took me 20 mins to install

genesisowners.com

 

[Cartopics]

Where is the drive exactly? Is it in the Radio/CD assembly?

 

[Suburbazine]

Where is the drive exactly? Is it in the Radio/CD assembly?

Yes. It’s located under the DVD player. But it’s screwed into the upper board, which means separating the upper and lower boards to remove it.

Note: it must be a Solid State Drive. No rotating laptop drives.

 

[Cartopics]

What would it cost to have this refurbished by you?

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[Suburbazine]

What would it cost to have this refurbished by you?

$150+shipping. 5 year warranty on the drive only.

No warranty on head unit or guarantee of success since I can’t repair board level defects like burnt chips or bad solder points.

If you send your map SD card along with the unit, I will update it to the current operating system as well.

if I receive the H/U and the original drive tests OK (no errors) there will be no charge other than return shipping.

 

[Cartopics]

Please PM me the specifics (address, etc) and I will send it out. Unless its ok to post here.