PSA for CPO or used Genesis owners looking for extended warranty coverage

[DWIL80]

Hello everyone!

Let me start with the following disclosure: I am not a CNA employee nor am I a paid sponsor!

I purchased a 15' Genesis 3.8 sedan last weekend and was looking for a reliable, reputable 3rd party vehicle service contract provider. I researched various providers, customer reviews, BBB rankings, etc, and luckily found CNA National. I called their number and spoke with a rep, who gave me a list of participating dealers based on my city. Of all places, a local Mitsubishi dealer offered CNA coverage for my Genesis.

I ended up picking their preferred care coverage, which I believe is for new or near new (under 36k or CPO used) cars that extends bumper to bumper for either 8 years or 150k miles on the odometer (whichever comes first),for a reasonable cost of $1400. This big benefit to me is not necessarily the powertrain coverage since I already have that with Hyundai's CPO program, but the bumper to bumper coverage, including electronics, which was due to expire shortly. I chose CNA because of their positive reviews along with the great coverage. The list of exclusions is super short, and they even cover suspension parts like shocks/ coils.

I was a little disappointed that Hyundai changed their 4 yr 60k coverage to only include electronics for 3/ 36k. But at least i'm covered with this plan.

If anyone in Illinois wants to get the Mitsu resp' contact info please message me directly.

 

[Mark_888]

I was a little disappointed that Hyundai changed their 4 yr 60k coverage to only include electronics for 3/ 36k. But at least i'm covered with this plan.

The regular warranty is 5 years or 60K miles, not 4 years.

Starting with model year 2016, the electronic are now included in the 5 year - 60K mile warranty. See the Hyundai warranty website for details.

 

[nash1991]

Hello everyone!

Let me start with the following disclosure: I am not a CNA employee nor am I a paid sponsor!

I purchased a 15' Genesis 3.8 sedan last weekend and was looking for a reliable, reputable 3rd party vehicle service contract provider. I researched various providers, customer reviews, BBB rankings, etc, and luckily found CNA National. I called their number and spoke with a rep, who gave me a list of participating dealers based on my city. Of all places, a local Mitsubishi dealer offered CNA coverage for my Genesis.

I ended up picking their preferred care coverage, which I believe is for new or near new (under 36k or CPO used) cars that extends bumper to bumper for either 8 years or 150k miles on the odometer (whichever comes first),for a reasonable cost of $1400. This big benefit to me is not necessarily the powertrain coverage since I already have that with Hyundai's CPO program, but the bumper to bumper coverage, including electronics, which was due to expire shortly. I chose CNA because of their positive reviews along with the great coverage. The list of exclusions is super short, and they even cover suspension parts like shocks/ coils.

I was a little disappointed that Hyundai changed their 4 yr 60k coverage to only include electronics for 3/ 36k. But at least i'm covered with this plan.

If anyone in Illinois wants to get the Mitsu resp' contact info please message me directly.

I bought a 2015 Genesis 3.8 Ultimate with 17.5k miles 5 days ago and got the CNA preferred care coverage for 9 years or 150k miles for about $1500 or so. Hoping I'll not have to use it for a while but I'm glad to have the peace of mind especially since mine isn't a CPO and the powertrain warranty wouldn't be transferred to me.

 

[sgrenald]

So what's the difference between the coverages, besides length? I'm looking for a used, low milage 3.8 Ultimate, which probably means a 2015. If that CNA coverage is comparable, it might expand my choices.

 

[DWIL80]

So what's the difference between the coverages, besides length? I'm looking for a used, low milage 3.8 Ultimate, which probably means a 2015. If that CNA coverage is comparable, it might expand my choices.

The biggest benefit is it extends the bumper to bumper (including all electronics like navi) to the full 7, 8, or 9 year term up to 150k miles on the odometer. Buying a CPO will give you the remainder of the 10 yr / 100k powertrain and 5/60 B2B, this expands that.

 

[milind]

I just bought a 2016 CPO Tech package with 45K miles yesterday. I bought the Hyundai extended warranty for $2300 for 10yr/100,000 miles. I wish I had found out about this warranty earlier. Not only did I pay more, I got 50K less than the CNA warranty. Bummer.

 

[mjbuck]

My 2015 Genesis (purchased Jan 2016) only has 11,500 miles. Over the last week, I received four or calls from salesmen offering me extended warranty coverage. It is funny to listen to their sales pitch, stating I need their service this... and I need their service that.... They state they are knowledgeable and extensively trained in their field and give you the whole routine. When I tell then that the warranty coverage on my car doesn't expire anytime soon, they get all dumbfounded and on two occasions even told me I was wrong. Good information above though and I will bookmark this post and look into this when I get to the point I need it.

 

[PMCErnie]

By the way, bumpers are not covered by the bumper to bumper warranty.

These days, the basic warranty is called a New Vehicle Limited Warranty.

Waiting until your vehicle approaches the end of its New Vehicle Limited Warranty to buy an extended warranty is a personal decision. You might never need an extended warranty if you sell the vehicle before you need it. However, don't expect an extended warranty to become less expensive the older your vehicle gets.

 

[milind]

Hmmm. These BBB reviews look like the kind of things I'm always afraid of with car warranties. When you actually go to fix things, many items are not covered.

https://www.bbb.org/phoenix/busines...in-scottsdale-az-15957/reviews-and-complaints

I bought the Costco Extended warranty for my Van 5 years ago and this year, a while bunch of things went wrong and the Insurance company fixed everything without any complaints. Wish Costco was still offering their extended warranties. I would have got it in a heartbeat.

 

[DWIL80]

There's a ton of negative reviews for all 3rd party VSC companies. I chose CNA because of the direct feedback from users on other car forums and feedback from a few dealers. The most critical aspect is to make sure that you follow all recommended maintenance as outlined by the car manufacturer. The other funny tidbit is that some of those reviews reference Carmax's Maxcare program, while evidently CNA administers. Yet Maxcare is often praised for their excellent service. I truly hope I have no issues and don't need a single claim, but it's good to have coverage even with a few exclusions. If you maintain and take care of the car you should be covered.

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