Bad Randy Wise Hyundai in Flint - Someone is driving around in my Genesis this weekend???? Dealership joyride?

[GenesisFred]

Hi there, any update on the case? as i might be in a similar position with you with a dealership in Atlanta.

The dealer mostly made it right. Not as much as I wanted and I probably could have pushed for more. They paid me for the damage, a detail and car rental while mine is in the shop. It was a 6 month battle and ultimately I wanted to end it. I would recommend anyone being careful when they drop their car at the dealer. It is the same reason I don’t valet.

 

[Mcc]

The dealer mostly made it right. Not as much as I wanted and I probably could have pushed for more. They paid me for the damage, a detail and car rental while mine is in the shop. It was a 6 month battle and ultimately I wanted to end it. I would recommend anyone being careful when they drop their car at the dealer. It is the same reason I don’t valet.

Forget about valet, I wouldn’t trust anything about that entire dealership! Those types of actions are likely endemic throughout the place.

 

[Aquineas]

When I had my car at a dealer overnight last year, I locked my car via the Genesis app about 1/2 hour after the service department was scheduled to close. Sure enough I got a notification about 30-40 minutes later that my alarm had been triggered. I re-locked the car and kept an eye on the car's location that evening, and it never moved. It could have been legitimate and if so it was probably annoying to some porter or mechanic, but if the place is closed, there's no reason for my car to be unlocked. My feeling is that whatever that employee was doing, anyone else present in the vicinity now knew about it.

On a side note, this is yet another reason why so many of these idiotic dealers are getting their walking papers in the Hyundai culling.

 

[EdP]

It could have been legitimate and if so it was probably annoying to some porter or mechanic, but if the place is closed, there's no reason for my car to be unlocked. My feeling is that whatever that employee was doing, anyone else present in the vicinity now knew about it.

Did you ask about it? Maybe they put the customer cars inside at night for security? Or the kid that cleans up at night wanted to impress his new girlfriend and maybe use the back seat.

 

[GenesisFred]

Did you ask about it? Maybe they put the customer cars inside at night for security? Or the kid that cleans up at night wanted to impress his new girlfriend and maybe use the back seat.

I can tell you i will never leave my car at the dealer again without a dash cam recording and a GPS tracker on it.