Repairing active headrests

[davelow1]

I was at a stop light when I heard 2 pops. Turned around and noticed driver and passenger headrests were split apart in the middle. Got home and looked in the owners manual and it said that the active headrests will activate if a rear collision is sensed. I wasn't rear ended nor did I back into anything. Any advice on how to repair the 2 headrests without taking it in to the dealer and having them charge me $$$$$ to fix them? Thanks

 

[davelow1]

Found an older thread with a link to a tech service bulletin. Worked like a charm.

 

[Gearhead56]

Use a 9volt battery to reset the headrest mechanism. At the bottom of one of the "legs" of the headrest, you will see two electrical pins. Use a 9 volt battery lead from an old clock radio. When you make contact with the pins, you will hear the latch reset. Now you can compress the headrest and it will lock back into place.