Reseating Active Head Restraint

[sc0ri0n]

Folks,

I had an accident the other day. Someone hit my 2009 Genesis Sedan from behind. I stopped, we checked the damage but all I had was a plate-screw mark at my back fender which did not seem important and we parted.

I did not notice until next day that Active Head Restraints had popped out to avoid neck damage.

Is there an easy way for me to put them back? Or is this something that can only be done at service?

Thanks!

 

[radicaltimes]

I would think that for the Active Headrest to activate you are going to have damage that you may not see. . I work at TS Tech . We make seats for Honda. It takes a really good impact to activate the Active Headrest. Hope you got the other drivers info.

 

[homeofstone]

Folks,

I had an accident the other day. Someone hit my 2009 Genesis Sedan from behind. I stopped, we checked the damage but all I had was a plate-screw mark at my back fender which did not seem important and we parted.

I did not notice until next day that Active Head Restraints had popped out to avoid neck damage.

Is there an easy way for me to put them back? Or is this something that can only be done at service?

Thanks!

Had a similar kind of bump from the rear about 12 years ago when driving my Mazda 929. The bumper had a small ding about 1/4" diameter. However, after inspecting the car on a rack the bumper under the plastic cover was damaged and so were mounts that held the bumper and the trunk latch had been moved about 1/8" inward along with the sheet metel of the rear. Repair cost was just under 3000.00. Luckly when the accident happend I called the police and had an accident report made and had all of the other drivers info re: insurance etc. Sorry to tell you this but you could be looking at an expensive repair.

 

[sc0ri0n]

Thanks folks. Scheduled an appointment with the service for this Saturday. We will see what the damage is. I am still hoping that the damage is limited to what I could see. Will find out...

 

[sc0ri0n]

Wanted to post an update and share my experience on this. I went to my dealer in Bloomfield, NJ. After checking it out, they told me it needs to be replaced and charged me about $940 for the pair.

Remembering what was said in this thread, I asked them to check the car and make sure there was no other damage at the back. They reported there was none. I was also told that new restraints may need to be programmed.

I am not too happy with this dealer but alternatives are not any better. They have a lousy customer service. They forgot to call me when restraints arrived. When I called them two weeks later, they told me I could go and get it installed.

At this point I asked whether it would need to be programmed. The guy I was talking first said 'no' but then checked with his service and said 'yes'. And b/c it had to be programmed, I was told to come a week later.

When I arrived they reverted what they said and insisted that simply installing them was enough, no programming was necessary. I asked to confirm with Hyundai but it was Saturday and they said they would check on Tuesday. Of course they never called.

Does anyone know if any programming is necessary?

Thanks!

 

[mikec]

Scanning the factory service manuals I don't see any mention of "programming" for the active headrests. They do have control modules - dirt simple ones that react to an internal sensor and just switch battery voltage to the headrest to activate it. The modules don't seem to be tied into any of the car's networking system or other computers so they don't appear to have much "computing" inside them. Even if they were super-powerful little computers, since they're not tied into any of the car's networks or into the diagnostic port, there is no way to program them short of taking the console area apart.

The modules have only a single 3-pin connector:
+12 volts input
output to the headrest "driver" actuator
output to the headrest "assist" actuator

The body of the module completes the ground via the attachment screws.
No programming pin or "data" terminal/pin that I can see.

mike c.

 

[MHT]

Wanted to post an update and share my experience on this. I went to my dealer in Bloomfield, NJ. After checking it out, they told me it needs to be replaced and charged me about $940 for the pair.

Remembering what was said in this thread, I asked them to check the car and make sure there was no other damage at the back. They reported there was none. I was also told that new restraints may need to be programmed.

I am not too happy with this dealer but alternatives are not any better. They have a lousy customer service. They forgot to call me when restraints arrived. When I called them two weeks later, they told me I could go and get it installed.

At this point I asked whether it would need to be programmed. The guy I was talking first said 'no' but then checked with his service and said 'yes'. And b/c it had to be programmed, I was told to come a week later.

When I arrived they reverted what they said and insisted that simply installing them was enough, no programming was necessary. I asked to confirm with Hyundai but it was Saturday and they said they would check on Tuesday. Of course they never called.

Does anyone know if any programming is necessary?

Thanks!

I would ask why they had to be replaced. The Hyundai Service Manual clearly shows that they can be reset and gives clear instructions on how to do it. No programing is needed. The reset is very easy. Go to the Hyundai Service web sight. Once you log in you can get all kinds of information on TSBs and repairs.