Site Connectivity Issues

[wd40]

Yes sir-for about a week now-sometimes I cannot connect at all-have to come back.

 

[veed]

fwiw, zero issues here today.

 

[Mark_888]

if it was a DNS issue, then most of us would be having a simultaneous problem, no?

Seems more like a shared space issue to me. That happens a lot with hosting companies....

Each ISP has their own DNS servers in addition to global DNS servers. Sometimes it takes time for DNS changes (as a result of a server move, etc) to get propagated to all DNS servers, depending on several factors including caching.

 

[OneFunGenesis]

^ Correct. I was mote referring to the overall DNS server. Not our local ISP DNS servers lol

Someone messed up the TTL portion haaha

 

[Sal Collaziano]

The server administrator asked me to get the following information:

"Please ask your visitors having issues to provide a tracert result at the time of connectivity issues, so that I may troubleshoot better and check for any network related issue involved in this."

How to provide a tracert

Thank you

 

[Mark_888]

I had more problems connecting this morning using AT&T (Bellsouth DSL). I could connect fine using a VPN through to my company internet connection (probably different ISP).

But things seem OK for now, but I suspect that there will be more problems. On this past Tuesday, AT&T had a complete internet outage due to DNS server problems that may be related to this.

 

[OneFunGenesis]

Got this today:



Will run the tracer now.

 

[OneFunGenesis]

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\OneFunGenesis>tracert genesisowners.com

Tracing route to genesisowners.com [74.50.17.114]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.1.1
2 25 ms 17 ms 18 ms bundle1.rochnyhtn-ubr01.nyroc.rr.com [67.247.160
.1]
3 14 ms 16 ms 10 ms gig9-11.rochnyeq-rtr002.wny.northeast.rr.com [24
.93.8.54]
4 15 ms 23 ms 11 ms rdc-72-230-153-135.wny.east.twcable.com [72.230.
153.135]
5 25 ms 28 ms 26 ms rdc-72-230-153-243.wny.east.twcable.com [72.230.
153.243]
6 35 ms 30 ms 27 ms 107.14.19.28
7 26 ms 28 ms 33 ms ae-0-0.pr0.chi10.tbone.rr.com [66.109.6.153]
8 25 ms 26 ms 24 ms ae18.edge2.Chicago2.Level3.net [4.68.111.33]
9 53 ms 55 ms 56 ms vl-3502-ve-116.ebr1.Chicago2.Level3.net [4.69.15
8.6]
10 55 ms 53 ms 57 ms ae-3-3.ebr2.Denver1.Level3.net [4.69.132.61]
11 61 ms 56 ms 57 ms ae-21-52.car1.Denver1.Level3.net [4.69.147.99]
12 56 ms 56 ms 56 ms DATA393-HOLDINGS.car1.Denver1.Level3.net [4.53.1
4.90]
13 56 ms 57 ms 59 ms 40.ae1.eng01-mls-dc-core-b.eng01.latisys.net [20
5.214.65.6]
14 55 ms 128 ms 203 ms vl12.mls-dc-dist-a.eng01.latisys.net [208.42.224
.42]
15 57 ms 59 ms 59 ms 208.42.230.170
16 69 ms 58 ms 68 ms ds00055.lunarpages.com [74.50.22.82]
17 58 ms 55 ms 57 ms draco.lunarpages.com [74.50.17.114]

Trace complete.

 

[Mark_888]

I have had connectivity problems most of this evening until just recently. I could not even ping the genesisowners,com domain, so tracer does no good. Even when I could not ping the domain name, I can ping the ip address 74.50.17.114. When I put https://74.50.17.114 in browser window I get this:

Index of /

* cgi-bin/
* forums/​

But I don't get anywhere when I select either of those.

 

[OneFunGenesis]

Do you get an SSL warning screen when you go directly to that IP? I do. I have to nav through that to get to those two actions....

______________________________

Help support this site so it can continue supporting you!

 

[Mark_888]

Do you get an SSL warning screen when you go directly to that IP? I do. I have to nav through that to get to those two actions....

Yes I did.

 

[OneFunGenesis]

Interesting lol.

 

[Sal Collaziano]

We made some server changes about 20 hours ago. Are things better?

 

[EXBMWGUY]

We made some server changes about 20 hours ago. Are things better?

Yes - definitely from my end.

 

[Mark_888]

We made some server changes about 20 hours ago. Are things better?

Better for me also, but can't remember exactly when it started working every time.

 

[Sal Collaziano]

More changes have been made. Has the site been down at all since yesterday?

 

[OneFunGenesis]

Working like a charm here!

 

[Mark_888]

More changes have been made. Has the site been down at all since yesterday?

I had a lot of connection problems to this site since a few days before you started this thread (mostly intermittent), but no problems since you made server changes. But I don't recall if the problems stopped a day so before the server change, or only stopped after the server change. But definitely no problems now.