So, I should know what that light means?

[EdP]

'How would I know that's not a normal thing?': Carmax customer drives Audi for 8K miles with oil light on, blames the store

Is your oil light on your dashboard a suggestion? Or is it a rule. One customer can't get his head around why maintenance is a thing.

www.dailydot.com

One day ago, the account posted a video captioned “customer drives 8k miles with oil light on and blames carmax. carmax was unable to help due to not purchasing extended warranty and customer ended up paying 5k in repairs” that purports to be a confrontation between a CarMax representative and a supposed buyer. The video now stands at 743,200 views and counting as of Monday.

If you’ve ever felt the despair of an engine light turning on while you drive, the customer’s reaction may surprise you.

Neither party’s face is visible in the video but the audio seems to involve a person whose patience with his car has run out. He verbally confronts a person in a cubicle with the nameplate “Service manager, Shane Sherrill.”

“I’m literally so offended … that you would think hey, clearly you must know that [the oil light means service],” a voice behind the camera says to the service manager.

The voice tells the employee what they believe the dashboard light in question means. “It didn’t say you need to take your car in for service.” It was instead an “add a [quart] of oil” light.

 

[JEBIV]

I saw that as well. ignorance ?

 

[joegr]

I saw that as well. ignorance ?

Not just ignorance but stubborn, insistent ignorance.
Maybe a little like at least one member here that insists that anyone who actually reads the owner's manuals must have some mental defect.

 

[srobak]

Remember when Driver's Ed would teach you what a lot of those lights on the dash meant - or even back when PARENTS would take some responsibility *gasp* in teaching their kids the nuances of cars when first learning how to drive in vacant parking lots and back-jack country roads?

 

[FastCars]

Doesn't really surprise me !
Being in the dog rescue business you wouldn't believe the lame, ignorant, stupid reasons ppl adopt/buy a dog and why they are now trying to dump it !
Sooooooo many ppl out there are completely self absorbed, stupid, arrogant & entitled these days it's scary.

 

[EdP]

Remember when Driver's Ed would teach you what a lot of those lights on the dash meant - or even back when PARENTS would take some responsibility *gasp* in teaching their kids the nuances of cars when first learning how to drive in vacant parking lots and back-jack country roads?

View attachment 58262

As a young kid, sat on my father's lap and cruised around the high school parking lot. A bit older, sat myself behind the wheel. Got a feel how the pedals worked and shifted gears. When I got my learner's permit, drove on the PA Turnpike in the '59 Chevy.

 

[Husky]

Those were exciting times for sure.

 

[tarhoosier]

My mother learned to drive in the 1920's by watching others drive while she was in the car as a teen passenger. One Sunday when when could sneak out she took herself for her first drive. Country roads, (they were country people), gravel and narrow and when a car approached one driver had to pull as far to one side as possible so the other could pass. Another driver approached and she chose to pull to the side but looped a front wheel into the ditch. Had to reverse to resume driving. Teensy problem. She had not learned how to reverse car. Eventually someone came along and showed her. She told this story on herself.

When my mother in law twice failed her driving test for renewal at age 85 I asked her when the last time she had taken a driving test. She looked upward while searching memory. "Umm...Never?", she said. (South Carolina childhood and young adulthood)

We have lost these stories in our time but they now live here.