Software/map update unsuccessful!

[LoLaWy]

Today I downloaded the latest software for my 2019 G70 through the official Genesis update website on my original SD card

Download went smooth

While installing the update on the car all went great until the update stopped halfway with a message saying “update unsuccessful please contact customer service center”

The car was running and in park and all conditions for the update were met

Now the screen is stuck on this message and I can’t use my multimedia system anymore

Tried removing the SD card/ hard resetting the head unit/ re downloading the SW update/ disconnecting the battery/ restarting the car
All with no luck

I was hoping to interrupt the update process but the car keeps trying to update everytime I restart it (with update unsuccessful in the middle)

I don’t want to proceed with the update anymore
But it just keeps trying
(The hard reset button restarts the update process)

PS: this was my 4th time updating the Software with no issues until this time

Any useful tips?

 

[LoLaWy]

Please help

 

[joegr]

I think that your best bet is to contact mapnsoft. I have seen posts from others here that were helped by them to resolve the problem.