Support for suspension issues

[gipp]

It is interesting to note that the Hyundai run Genesis Owners Discussion board has a poll associated with the "suspension issues" thread and that over 69% of owners are reporting- "poor on rough roads" vs options of "great on rough roads" or "ok on rough roads".

Note-You must enter your VIN# to get access to the site and are only invited to it after several months of ownership so this poll would seem to be accurate and immune to the Hyundai bashers claims. These are real owners who have put real miles on the car in a variety of driving conditions.

 

[doug725]

time/miles on the car may help with the roughness - then again maybe you just get used to it over time?

 

[sandy]

It is interesting to note that the Hyundai run Genesis Owners Discussion board has a poll associated with the "suspension issues" thread and that over 69% of owners are reporting- "poor on rough roads" vs options of "great on rough roads" or "ok on rough roads".

Note-You must enter your VIN# to get access to the site and are only invited to it after several months of ownership so this poll would seem to be accurate and immune to the Hyundai bashers claims. These are real owners who have put real miles on the car in a variety of driving conditions.

This most likely is over 69% of those responding....not over 69% of owners. Those with an issue are more likely to respond than more satisfied folks.

 

[ImInPA]

Mark: I read that...that is the post that I hope is true. I would love to see them roll that out soon. I was told about the changes coming with the Prelude's four wheel steering problem by an actual Honda engineer that supposedly was working on the fix. The fix never materialized. It's still vapor until you can order it.

doug: You can be pretty well assured it is going to soften over time...it is just the nature of springs. But, when you think about it, getting used to it is not the worst thing that can happen either. I hope something works out for you.

Sandy: You are correct, only those responding would be counted. Hopefully that 69% is of a sizable number of their Genesis sales. Also, keep in mind, the owner's survey also gives them feedback, and often, people will fill that out and send it back. So lets hope Hyundai takes heed and does something about this.

 

[Bear]

This most likely is over 69% of those responding....not over 69% of owners. Those with an issue are more likely to respond than more satisfied folks.

I would be interested in how you arrived at the conclusion that those with issue were more likely to respond, considering Hyundai's list of possible answers. Are you saying that only dissatisfied owners are signing up on Hyundai's owners site?

 

[MaxdOut]

Has anyone tried to replace the shocks with aftermarket?

 

[sandy]

I would be interested in how you arrived at the conclusion that those with issue were more likely to respond, considering Hyundai's list of possible answers. Are you saying that only dissatisfied owners are signing up on Hyundai's owners site?

Bear with me Bear, I didn't make myself clear. I was really making two separate points. First, you can't read the poll resulsts as 69% of all Hyundai owners reported "poor on rough roads." Only those registered on the Hyundai site (an unknown number) were even eligible for the poll. And only an unknow % of those actually registered participated in the poll. So, a more accurate presentation of the results would be: 69% of those who BOTH registered on the Hyundai site and participated in the poll reported "poor on rough roads."

My second point was that dissatisfied customers are much more likely to register a point of view either volountarily or in response to a survey. This has long ben an accepted "fact" in the marketing community.

I am definately NOT saying only dissatisfied owners are signing up on the Hyundai owners site. I should also add that I haven't yet signed up so haven't seen the poll.

 

[doug725]

Here's the kicker guys - I swear I am not nuts (you may disagree)

I've mentioned before that my car seems to ride better when (a) it's raining, (b) passenger is present and/or (c) it's warmer outside. Well after much experimentation/elimination this last month and two days of warm weather (yesterday and today) I can say without hesitation that the biggest factor that impacts my ride is the outside temperature. It's gotten above freezing and even in the 50's here (yesterday) and the ride improved markedly. Gone is the CONSTANT pitchiness. The bucking is reduced and the overall ride more pleasant. Now don't get me wrong - it's still too nervous a ride, but has gone from intolerable to acceptable. It's much more like the demo I drove and not the bouncy, pitchy beast I seem to have bought. I did my extended test drive on a realtively warm (and rainy) day in November (high 40's) but bought in late January when it was very cold (often zero or less). In addition, the day the regional reps drove with me two weeks ago in the Genny it was realtively warm out (high 40's). Hence the ride was OK. I know it sounds nuts, but it's real. Does this make any kind of sense at all?

 

[OneShot]

The are a few things I can think of that might change due to the temperature. The thing that seems most likely, mainly because of your observation that rain makes a difference, is suspension binding. I wonder if the bushings or shocks are binding. I know this sounds crazy, but I what would happen if you sprayed the suspension down with WD40, especially the bushings? I wouldn't expect the effect to last long but it might help narrow down the problem.

 

[CHI TOWN]

Personally, I love the suspension set up on the Genesis (have a 2009 4.6 w/ tech). Owned an M3, 328i, E320, Z3, FX35 in the past. I live in Chicago and have driven on just about every road type you can think of. The 2009 Genesis is tuned more for road feel/feedback than the "floating" like a Lexus ride. I want feedback from the suspension/steering. If the road is rough, I want that input directed into my hands and into my seat. 60mph around the Manhiem south off ramp to the 190 O'hare extension is thrilling. This car has superb handling & provides great driver feedback. To each his/her own. If you want to "float" buy a Lexus, Cadillac, or Lincoln.

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[Sal Collaziano]

Personally, I love the suspension set up on the Genesis (have a 2009 4.6 w/ tech). Owned an M3, 328i, E320, Z3, FX35 in the past. I live in Chicago and have driven on just about every road type you can think of. The 2009 Genesis is tuned more for road feel/feedback than the "floating" like a Lexus ride. I want feedback from the suspension/steering. If the road is rough, I want that input directed into my hands and into my seat. 60mph around the Manhiem south off ramp to the 190 O'hare extension is thrilling. This car has superb handling & provides great driver feedback. To each his/her own. If you want to "float" buy a Lexus, Cadillac, or Lincoln.

I think most people like the suspension on the Genesis Sedan... Still, it wouldn't be so bad to have options like you do with some other brands. Simply charge more for the option and it's a win/win... And just an FYI - Cadillac vehicles don't float anymore...

Welcome aboard! And thank you for signing up...

 

[Mark_888]

I think most people like the suspension on the Genesis Sedan... Still, it wouldn't be so bad to have options like you do with some other brands. Simply charge more for the option and it's a win/win... And just an FYI - Cadillac vehicles don't float anymore...

Welcome aboard! And thank you for signing up...

From what others have said, the 2009 Lexus LS460 doesn't float anymore either.

 

[doug725]

any clues why outside temperature would have such an affect?

 

[bobad]

any clues why outside temperature would have such an affect?

Sure. Shock oil is thicker, rubber is harder at low temperatures. Even the foam in the seat is harder until it warms up.

Every car I have ever driven rides much harsher in cold weather. Maybe you're just noticing that for the first time because the Genesis is so quiet and smooth.

 

[Mark_888]

Sure. Shock oil is thicker, rubber is harder at low temperatures. Even the foam in the seat is harder until it warms up.

Every car I have ever driven rides much harsher in cold weather. Maybe you're just noticing that for the first time because the Genesis is so quiet and smooth.

Or maybe he just noticed it because the Genesis was already on the edge of being a little too stiff and it went over that edge in cold weather (which they don't have in Southern California where the suspension was tuned).

 

[doug725]

Well my Genny since I've had it has never been what I would call smooth by any stretch of the imagination. Quiet yes indeed. Mark I think you may be on to something - I've never experienced such a dramatic difference before in car due to temperature. It should not be that sensitive. It's colder today - bounced to work again.

 

[moose66]

any clues why outside temperature would have such an affect?

Could also be the affect the cold has on the tires. I would imagine the air pressure is lower in the cold and the tire compound itself probably reacts differently in extreme cold. Just a hunch from a purely unscientific guy!

 

[doug725]

Intersting - crazy it should be that sensitive, but I think it reveals how (too) tightly sprung the suspenion is. Doesn't much help me I guess since I can't control the weather (damn!).

 

[CHI TOWN]

Ladies & Gents. I have read every post under this thread. Each has merit & the individual must be the judge. Did Hyundai miss the mark w/ the suspension set up? I think not, the test data just doesn't support what I am reading in this forum. It simply boils down to a matter of personal preference. In fact, I agree w/ almost every post in this thread, just decide what you want in ride/input/feel. I love the "jittery" feeling -- I call that road feel. Could Hyundai work on "slamming" this car to the road, yes. Could they work on "floating" this car, yes. What you have to decide is what you prefer as a driver. No driver has the same want in a set up. Hyundai knocked it out her w/ a great balance between comfort & feel. I hope they don't change a thing, otherwise it is German developed autos for me all over again. By the way, Lexus still floats.

 

[Mark_888]

Ladies & Gents. I have read every post under this thread.

You've got a lot more reading to do. This is just one thread of many.