nfluxx
Hasn't posted much yet...
I have recently had both rear struts replaced! When pulling out of a parking lot I ran over a small shallow depression in the pavement which was the depth of one new road surface over another from repaving. When doing so it sounded like the strut and whole wheel assembly hit the wheel well and it made a tremendous noise. This happened to both myself and the service manager who drove the car over the same area. His initial response to me was "I will need to drive a new Genesis over the same area to see if this is normal" -- WTF
After I sent a lengthy email to Hyundai about this and other problems, must have deemed this as not normal and replaced both rear struts.
I also have had the same porpoising (over bouncing) issue with the front end for a few months now and no one at the dealership can confirm this after driving my car. This occurs over smaller bumps at all speeds over approx. 25 mph. One would think that when the rear struts have been replaced that the front one should be tested to make sure there is not a problem but this has never been done even after three times reported.
Has anyone else had these problems and successfully had them solved?
After I sent a lengthy email to Hyundai about this and other problems, must have deemed this as not normal and replaced both rear struts.
I also have had the same porpoising (over bouncing) issue with the front end for a few months now and no one at the dealership can confirm this after driving my car. This occurs over smaller bumps at all speeds over approx. 25 mph. One would think that when the rear struts have been replaced that the front one should be tested to make sure there is not a problem but this has never been done even after three times reported.
Has anyone else had these problems and successfully had them solved?