The Good and Bad Dealership Thread

[Throat Yogurt]

There have been several posts in the purchase price and lease deals threads with almost unbelievable stories of bad experiences at Genesis dealerships. Some dealerships trying to scam people, not honoring lease cash, not honoring loyalty/conquest, etc. This is the thread to share your stories and publicly recognize those dealerships where you have been treated particularly well or particularly poorly. We're not looking to slander or insult anyone here, just post your honest, factual experience so that others can benefit from your knowledge.

 

[mikewithag70]

Dealers on the east coast of VA are good.

 

[Toddasaurus]

Here are my dealerships experiences thus far...

Genesis of Vancouver Washington - did not honor circle plan pricing, nor did they even make an attempt to find or order the specific car I wanted. Have not had good experiences with them in regards to communication, each time has been quite tedious and somewhat frustrating.

Genesis of Bend Oregon - extremely polite, professional sales, service, and parts team. Salesmen went above and beyond trying to get the car I wanted. Didn't work out, but I cannot say enough good things about these guys.

Genesis of Troy Michigan - bought my G70 from here. Sales team was excellent, professional, and courteous. Helped me every step of the way to buy from out of state and have it shipped back to my home.

 

[danygenesis]

There is a whole subforum for dealer experience.

The Genesis Dealership Experience

Forum for discussions on individual experiences regarding Genesis ownership.

genesisowners.com

 

[Beefer]

https://www.cars.com/articles/how-badly-does-genesis-need-dealerships-411784