The head unit went black. Are these repairable?

[BenGenesis]

HI all. 2015 3.8 Tech sedan with 58K miles. Hyundai replaced the head unit (navigation display) under warranty 2 years ago. I think it was rebuilt. This one went black this morning. Everything works and you can change the settings but I cannot see it as it's black. Does anyone know if these are repairable? Is this solely a dealer service visit or are there any other options? Many thanks.

 

[skipgen]

HI all. 2015 3.8 Tech sedan with 58K miles. Hyundai replaced the head unit (navigation display) under warranty 2 years ago. I think it was rebuilt. This one went black this morning. Everything works and you can change the settings but I cannot see it as it's black. Does anyone know if these are repairable? Is this solely a dealer service visit or are there any other options? Many thanks.

You can buy the non-ultimate H/U's & screens used all day long on ebay for pretty cheap... You'll get some serious sticker shock trying to source one for an Ultimate - if you can find em.

 

[dfyffe]

Came across this, you can contact them and see. REPAIR 2015 Hyundai Genesis OEM Navigation Lexicon HD Radio Receiver | eBay

 

[bigdogbts]

I had to have mine repaired under warranty right after I purchased it because the SiriusXM chipset was bad and kept throwing errors. Replacement cost on the invoice parted our the H/U at almost $3500 from what I remember. It would take replacement of the factory digital amp, but other than that, what else gets lost with replacing the H/U with aftermarket? I thought i remembered reading that the heads up display might not work either.....

 

[carguy75]

HI all. 2015 3.8 Tech sedan with 58K miles. Hyundai replaced the head unit (navigation display) under warranty 2 years ago. I think it was rebuilt. This one went black this morning. Everything works and you can change the settings but I cannot see it as it's black. Does anyone know if these are repairable? Is this solely a dealer service visit or are there any other options? Many thanks.

The touch screen itself can be found on Ebay for about $200 used. If the screen is the only bad component than it should be a simple repair.

You may have to research the part number for the correct touch screen used in your model.

Example:

2015 2016 HYUNDAI GENESIS SEDAN NAVIGATION RADIO INFORMATION DISPLAY SCREEN | eBay

Car: 2015 HYUNDAI GENESIS. Part: DISPLAY SCREEN. What is shown in the image is what you are purchasing nothing more nothing less.

www.ebay.com

 

[glennk]

You might try calling Hyundai. Ask for goodwill assistance.

 

[Aquineas]

You could try these guys. Full disclosure, I have no history or experience with them, but they had a video on Youtube on how to remove the head-unit.

 

[skipgen]

You could try these guys. Full disclosure, I have no history or experience with them, but they had a video on Youtube on how to remove the head-unit.

I didn't see a listing for the DH Genesis sedan, just the previous model. Seems like they know their business - worth a call, I guess.

 

[Aquineas]

I didn't see a listing for the DH Genesis sedan, just the previous model. Seems like they know their business - worth a call, I guess.

I didn't see it listed there either, but the video I saw showed them taking out a DH sedan head-unit. So yeah, probably worth giving them a call at least.

 

[skipgen]

I didn't see it listed there either, but the video I saw showed them taking out a DH sedan head-unit. So yeah, probably worth giving them a call at least.

It was almost like he was cheating... Everything was loose already.

I saw a KDM vid once of them actually taking it apart - wasn't much longer than this one.

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