Think Tank Live Chat with John Krafcik

[kdjlaw]

Well, this Think Tank thread wound up being all about AWD.

But it sounds like other matters were discussed and I'd love to read the transcipt. I went to that website and it requires a user name and password. Can someone tell me how to sign up?

Thanks.

 

[kdjlaw]

Please ignore my last post. I'd overlooked the recent post about joining the Think Tank.

My apologies.

 

[Vermillion3]

[/QUOTE]He also mentioned that management is split pretty evenly about the idea of a separate luxury brand.[/QUOTE]


I realize that a hit in price as well as a cost to the home office would be great but still I think that it is one that needs to be done. I would prefer to take my car to a dealer that knows about my car rather than sees it as a hassle and pain to deal with as "they don't see a lot of them" I have had my 2010 V8 to 50% of the dealerships in the Cincinnati area and all act like they A) don't want to work on it
B) act like the V8 is alien technology and do not do anything to help expand their knowledge; and why just for a few customers? Do you blame them?

Also on a personal note as a Genny owner with the Platinum 5/100,000 mile warranty I am very unimpressed with the CS experience. Hell last two times at different dealers mind you I had to walk out to my car parked outside in the high 20's remove/dispose of the paper floor mate and remove the tape tag from the key and clean up the matching mirror tag........ very cosmopolitan but not a premium experience.