This Is Really A Hyundai

[[NOBODY]]

Do you know how I know that? Because I have to deal with HYundai service departments, and that is beyond frustrating. They know nothing about the cars, they don't know the parts, they don't even know what GD tires come on the vehicles it's ridiculous. Genesis, get your sh*t together. You 'luxury' dealership experience is a JOKE. Can't ever get in to get a timely service because the service department is filled with broken hyundais at all times. No dedicated genesis service.

 

[3.3 Rulz]

True that, they suck ,they should have their own dealerships to draw people in.
Going to a Hyundai dealership for a Genesis is like going to BMW for a Mini.

 

[[NOBODY]]

It's a great car but it's super frustrating dealing with Hyundai service departments. I really want to root for the brand, but they have many things to learn, I feel. I sure hope they read these forums. They should definitely have representation on the forums, I feel, it is common in so many other industry segments and with other car makers.

 

[Mr. Incredible]

of course it is a Hyundai, my title and registration say as much..

 

[Backslack]

Genesis, get your sh*t together. You 'luxury' dealership experience is a JOKE.

They tried setting up independent dealerships. Guess what happened next? The Hyundai dealerships sued them -twice- and won. All the dealerships are independant of the brand.

See this thread:

Hyundai dealers try to sue Genesis from opening stand-alone facilities.... again

Yep, Hyundai dealerships are that parasitic. Hyundai Making Elite Seller Club For Luxury Line, Dealer Says - Law360 Hyundai Making Elite Seller Club For Luxury Line, Dealer Says By Nadia Dreid Law360 (August 10, 2020, 7:57 PM EDT) -- Hyundai is skirting...

genesisowners.com

 

[G-655940]

Yep, no way am I paying for a luxury car to have a Hyundai level of experience each time I go to a dealer