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Trunk lid opening design omission?

traveler1

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My 2011 Genesis 4.6L sedan's trunk only unlatches when the remote or inside switch is operated. Is there a spring, counterweight, or other "lift help" incorporated in the design? The lid is a relatively heavy lift for an elderly female senior citizen.
On the other hand the 2011 Sonata's trunk lid opens about 12 inches when the remote is activated & lifts to fully open like a feather.
Hyundai Customer Service says "take it to the dealer". And the dealer says there are no adjustments for this on the 2011 Genesis
 
Unfortunately what you describe is normal. When I "pop" my trunk it unlatches and raises maybe 1/4":rolleyes: I believe there are actually hydraulic struts rather than torsion springs (even though the trunk is on goose neck hinges/can't see for sure with the trunk liner in the way). So the dealer isn't going to be able to do anything for you since it's "normal", but if it is struts you could try to get some stronger third-party struts.
 
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