Trunk release

[dudmleh522]

Hello i have the 2015 3.8 AWD for some reason my trunk is not opening all the way when you unlock your trunk. It used to open all the way but now i have to use my hands to lift it. How can i fix this issue?
Heres the video

 

[surprisinguy]

That's all mine has ever done.... I posted on here a few months ago and everyone said that was normal. I though it should open up though

 

[batmanmiami1]

Do you have a smart trunk? Have you checked the lock/unlock button in the clove compartment to see if maybe there may be an obstruction around the switch? All your trunk settings set properly?

 

[Gen127]

If it is a Smart Trunk, the rear of the Genesis will beep three times as you stand within relatively close proximity to the vehicle, then the trunk should open fully. A ‘hands-free’ operation. Seems the Smart Trunk has failed to do this in many instances and prompted legal action.

Regarding Smart Trunks not opening fully:
"...a class action lawsuit filed by a Pennsylvania resident alleges that Hyundai has sold and leased countless vehicles, including the plaintiff’s 2015 Hyundai Sonata, equipped with defective Smart Trunks that never open more than a crack. Instead of automatically opening as advertised, the plaintiff alleges that they simply unlatch, requiring consumers to manually push open the trunk lid, thereby failing to provide the “hands-free” convenience the Smart Trunk is advertised to deliver." The class action asserts that the Smart Trunk comes as a standard feature on the “2015 Sonata (Sport, Limited, and Sport 2.0T);1 2015 Azera (all trims); 2015 Genesis (all trims); 2016 Sonata (Limited, Sport 2.0T, and Limited 2.0T); 2016 Azera (all trims); 2016 Genesis (all trims); 2017 Elantra (Eco and Limited); and the 2017 Sonata

 

[surprisinguy]

Though my Genesis is a 2nd hand car, it DID work 2 times as advertised... since then, it pops open and that's it.

 

[dudmleh522]

Yea i got smart trunk and it did work for first year and it has stopped working. It beeps 3 times and just cracks open not open all the way. I think i am out of luck in warranty. Its 2015 with 68,000 miles