jimb100
Registered Member
Ok, I'm reviving an old thread.
I've been going round and round with the dealer on this.
Now the claim is that ALL 2015 Genesis' have this defect. My BS detector is going off. I know that I'm particularly sensitive to the distortion, so it might just be a me thing.
I'm asking all you 2015 Genny owners out there to carefully look out the right side of the windshield from the driver's side and see if you can detect a wavyness. It helps if you scan with your eye and have the car pointed at something with a regular pattern, like siding. It also helps to have a clean windshield.
First off, did the dealer say that all 2015 Genesis have this "defect" or just that all Genesis windshields look the same?
All glass will show some distortion if you look through it at an angle. Clearly (pun intended) when looking at an angle you are looking through more glass and this can cause a distortion as windshields are laminated. How much of an angle is needed to see the distortion?
Are other people able to "see" the distortion you see? I mean independent observers with no vested interested in whether or not you get a new windshield? A neighbor, an independent garage, for example.
Have you clearly stated to the dealer that you want the windshield replaced as defective? Have you escalated the issue to Hyundai's zone rep. At this point that may be worth while.
As long as others verify the existence of the problem you should get a new windshield.