Why do people hate Genesis so much?

[Genesiswonderer]

Okay, so discussion time. Many people I talk to hate on Genesis. They say that the cars are not good quality, they're unreliable, and they're just not good for the price. I then ask them if they've actually driven one and they say yeah it was terrible. I disagree with a lot of that, except for the fact that maybe higher end versions of the new g80 are slightly overpriced. But anyways, why do people hate on Genesis so much? Anyone else think it doesn't get the credit it deserves? My theories are that it's simply because it's owned by hyundai people hate on it and only look at the negative in these cars. Of course they're not going to be as comfortable as the competitors because Genesis is a lot cheaper, so what do you expect. Anyways, what's y'alls opinion? Do y'all think Genesis is underrated and do a lot of people y'all talk to hate on Genesis?

 

[Oscarnero]

Simple answer- people can’t get over the fact that Hyundai/Genesis are making better cars than their favorite brands . Most car reviewers will put the Gv70/GV80 above comparable Lexus vehicles. You can check some of the rankings of SUV on car and driver site and the Lexus brand don’t even crack top10 but a Lexus fan boy will always say Genesis cars are thrash. If you compare Genesis vehicles to other cars you can tell how dated some of their cars are in relation to exterior, interior and techs .
Point 2- they are just fanboys of another brand so they will never like the Genesis brand.
Point 3-I think Genesis cars are getting the recognition it deserves right now. They Gv70/GV80 accomplished that.

 

[PMCErnie]

Shucks, we’alls luv Genesis.

 

[Londoner01]

Simple answer- people can’t get over the fact that Hyundai/Genesis are making better cars than their favorite brands . Most car reviewers will put the Gv70/GV80 above comparable Lexus vehicles. You can check some of the rankings of SUV on car and driver site and the Lexus brand don’t even crack top10 but a Lexus fan boy will always say Genesis cars are thrash. If you compare Genesis vehicles to other cars you can tell how dated some of their cars are in relation to exterior, interior and techs .
Point 2- they are just fanboys of another brand so they will never like the Genesis brand.
Point 3-I think Genesis cars are getting the recognition it deserves right now. They Gv70/GV80 accomplished that.

Over the last 20 years or so I have owned many Toyota/Lexus vehicles starting with the first year the LS400 came out. Yes what a fantastic vehicle, followed up with the first year RX300 and numerous RX350's, and NX. These were all great vehicles, they were bullet proof but lacked high tech stuff some other brands come with.
Then I bought the Hyundai Palisade Ultimate which is loaded with high tech stuff, followed up with the present vehicle Genesis GV80 Prestige 3.5T. Again loaded with high tech stuff.
The Lexus vehicles did everything they had perfectly all the time, whereas the Hyundai products had more bells and whistles but don't work perfectly all the time.
As for service, you can not compare the 2 brands, if you put Toyota/Lexus at 100%, I would put Hyundai/Genesis at 40-50%. The 2 brands are not in the same league. Some people would argue Genesis is fairly new, but Hyundai has been around a long time and the service departments should run like a Swiss watch, but we all know Hyundai/Genesis service departments have a long way to go.
The Genesis vehicles are not over priced, my GV80 is a fantastic vehicle and I love it and I love all the bells and whistles.
If I was a top official with Genesis, I would start cracking the whip with these lack lustre Genesis service departs and especially Genesis Concierge . This department must be operated by people that don't care about the customer. I would give this part of Genesis a report card of 10-15%.
All this comes from the top down, Genesis Korea is entirely at fault, they fill their literature and media with all the features, and buyers think the are getting "ALL" these features etc, yes Korea gets everything, but for some reason Saudi Arabia, Europe, Australia get various lessor versions. Now when it comes to North America, you would think USA and Canada would get exactly matching options. But they don't and you only find out after you buy the vehicle and you can't find what is in the literature. The world is small today and just about everyone has a computer and can see what is happening around the world. We are now living in a time where all info is out there for everyone to see.
Genesis South Korea must smarten up and don't make promises they can't keep. In the end it might be their downfall. I have been in Korea maybe 50 times on business and are great people, but the bosses must get off the behinds and start understanding the markets of other countries.
Again I love my GV80 Prestige 3.5T.

 

[Aquineas]

Of course they're not going to be as comfortable as the competitors because Genesis is a lot cheaper, so what do you expect.

Yeah that statement about not being as comfortable is very far off the mark; in fact it's the opposite of being true. Actually Genesis probably tops their competition in comfort. If there's one thing Genesis knows how to do it's make a comfortable car.

Now if you're talking about the first generation BH Hyundai Genesis sedan, yeah, Hyundai USA spectacularly failed with their suspension tuning and it's way too firm. But they corrected that in 2012, and in fact, their suspensions have erred on the side of perhaps overly soft on every vehicle since.

 

[RCH04]

I don't see any more hate than normal for Genesis. You see it all of the time about Genesis, BMW, Audi, Lexus, Tesla etc. Name the brand and there will be haters. Owners of a specific brand are just more sensitive about negative comments about they brand they drive.

 

[carguy75]

Okay, so discussion time. Many people I talk to hate on Genesis. They say that the cars are not good quality, they're unreliable, and they're just not good for the price. I then ask them if they've actually driven one and they say yeah it was terrible. I disagree with a lot of that, except for the fact that maybe higher end versions of the new g80 are slightly overpriced. But anyways, why do people hate on Genesis so much? Anyone else think it doesn't get the credit it deserves? My theories are that it's simply because it's owned by hyundai people hate on it and only look at the negative in these cars. Of course they're not going to be as comfortable as the competitors because Genesis is a lot cheaper, so what do you expect. Anyways, what's y'alls opinion? Do y'all think Genesis is underrated and do a lot of people y'all talk to hate on Genesis?

I have owned many different makes over the years. German(Mercedes,VW), Japanese(Mazda,Toyota,Lexus), American(Cadillac,GMC, Pontiac,Buick,Ford), Swedish(Volvo), and Korean(KIA,Hyundai), therefore I have owned some good cars(Toyota Camry V6) and some bad ones( Pontiac Grandam).

The best to buy for reliability is Toyota/Lexus for the most part. The worst for overall reliability has been my American cars. The Korean cars fit somewhere in-between the two makes. Reliable power-train that can make it over 100k miles without many major engine problems, however some of the interior components are low quality like the seat leather and trim bits such as the GM cars.

My 2015 Genesis is a nice car, but some of the parts are low quality such as the seat leather, exterior trim, headlights coating, interior trim. The issues are not a deal breaker to me, but it could turn some other luxury owners off if they look at used models that are aging badly. My car looks almost new because I have swapped out a few of my worn looking interior parts such as the shifter knob and shift indicator trim panel. However, my car headlights are starting to look bad with peeling UV coating as well as faded roof trim pieces. The armrest and seat leather peels/cracks too easy. My third brake light rubber trim is cracking as well. The car is only 6 years old.

The 2015 Genesis is really a low budget luxury model with some cool tech and a great power-train(engine and transmission) that can fool you into thinking that it is better than it really is overall. Because, it is not made to last appearance wise without replacing many parts to keep it looking good after only about 5 years. Other luxury car makes that cost $60k or more seem to look nicer longer than the Genesis models inside and out in my opinion. I still like my Genesis, but I am a realist about its actual luxury quality or lack of. The Genesis/G80 is mostly a tech laden car with nice appointments, but do not really have true luxury grade interior or external parts like a Mercedes, Audi, or even Volvo. Therefore, I can see why some of those owners will not switch over to the Genesis badge. The Genesis loses it luster only after about 5 years of use and shows it true worth with faded trim bits and peeling leather.

I only paid about $25k for my 2015 Genesis 5.0 Ultimate with about 45k miles in 2018, so I feel that I paid what the car is worth. I do not think if I would pay over $50k for a new Genesis/G80 over a Mercedes E-class or Volvo S80.

 

[SuperKing]

I agree, the interior could be better. My glove box was really scuffed up on my 2015 Genesis when I traded it in. I've had my shifter replaced once under warranty because the faux metal wore through. I'm noticing similar things with my 2020 G90 some of the material choices are questionable... like why is almost everything wrapped in leather? Looks nice, feels nice but leather scratches really easily. I've scratched the cover for the phone cubby a few times already and it's not looking good.

Then again, I've had interior issues with Mercs. I travel a lot and the last few C Class and E Class I rented had a lot of interior creaks... and I cut my finger in a C63 because the metal on the button that opens the console lid was peeling... that car only had about 10,000 miles on it.

 

[carguy75]

I agree, the interior could be better. My glove box was really scuffed up on my 2015 Genesis when I traded it in. I've had my shifter replaced once under warranty because the faux metal wore through. I'm noticing similar things with my 2020 G90 some of the material choices are questionable... like why is almost everything wrapped in leather? Looks nice, feels nice but leather scratches really easily. I've scratched the cover for the phone cubby a few times already and it's not looking good.

Then again, I've had interior issues with Mercs. I travel a lot and the last few C and E I rented had a lot of interior creaks... and I cut my finger in a C63 because the metal on the button that opens the console lid was peeling... the car only had about 10,000 miles on it.

Mercedes are not perfect that for sure. I had to have my old 2011 E-class faded wood trim replaced under warranty due a defect. However, the car other trim pieces(interior and exterior) and seats were perfect with no fading, peeling or excessive creasing. My old 2002 Mercedes E55 AMG interior was perfect even after 7 years of use, however the electrical issues was horrible. But the car look great inside and out.

Genesis models are nice, but the company is not making $50k cars that are on the same level as the $60k luxury cars. Yes, the Genesis models look good; but they do not use the same level of materials(leather and trim) as the more expensive cars they are competing against. Owners of luxury cars made by Mercedes,Volvo and Lexus can tell the difference especially in a older ride when the quality or lack of starts to show. I did not include BMW because their cars also use cheap interior parts as well that peels and fades only after a few years of use. BMW is viewed more as a performance car company in my opinion than luxury.

To clarify, I am not bashing Genesis. I just view the company as making nice luxury-like cars that are affordable and reliable; especially used models. But they are not on the same level as Mercedes, Volvo, and Lexus in terms of materials used which affects the long term aesthetics of the models.

 

[Oscarnero]

Mercedes are not perfect that for sure. I had to have my old 2011 E-class faded wood trim replaced under warranty due a defect. However, the car other trim pieces(interior and exterior) and seats were perfect with no fading, peeling or excessive creasing. My old 2002 Mercedes E55 AMG interior was perfect even after 7 years of use, however the electrical issues was horrible. But the car look great inside and out.

Genesis models are nice, but the company is not making $50k cars that are on the same level as the $60k luxury cars. Yes, the Genesis models look good; but they do not use the same level of materials(leather and trim) as the more expensive cars they are competing against. Owners of luxury cars made by Mercedes,Volvo and Lexus can tell the difference especially in a older ride when the quality or lack of starts to show. I did not include BMW because their cars also use cheap interior parts as well that peels and fades only after a few years of use. BMW is viewed more as a performance car company in my opinion than luxury.

To clarify, I am not bashing Genesis. I just view the company as making nice luxury-like cars that are affordable and reliable; especially used models. But they are not on the same level as Mercedes, Volvo, and Lexus in terms of materials used which affects the long term aesthetics of the models.

The 2015 models aka the Hyundai Genesis era I agree but the new Genesis(2021-2022) interior material are on par or far better than Lexus/competitors interior. I have an old 2009 Ls460 and the interior trim needed replacement like the leather door handles and some of LS460 owners even had melting dashboard. The new Genesis vehicles are far superior than the 2015 Hyundai Genesis henceforth that’s why it’s much expensive. I believe the yet to be released 2023 G90 will also have far better quality interior and the price will increase.

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[Oscarnero]

I have owned many different makes over the years. German(Mercedes,VW), Japanese(Mazda,Toyota,Lexus), American(Cadillac,GMC, Pontiac,Buick,Ford), Swedish(Volvo), and Korean(KIA,Hyundai), therefore I have owned some good cars(Toyota Camry V6) and some bad ones( Pontiac Grandam).

The best to buy for reliability is Toyota/Lexus for the most part. The worst for overall reliability has been my American cars. The Korean cars fit somewhere in-between the two makes. Reliable power-train that can make it over 100k miles without many major engine problems, however some of the interior components are low quality like the seat leather and trim bits such as the GM cars.

My 2015 Genesis is a nice car, but some of the parts are low quality such as the seat leather, exterior trim, headlights coating, interior trim. The issues are not a deal breaker to me, but it could turn some other luxury owners off if they look at used models that are aging badly. My car looks almost new because I have swapped out a few of my worn looking interior parts such as the shifter knob and shift indicator trim panel. However, my car headlights are starting to look bad with peeling UV coating as well as faded roof trim pieces. The armrest and seat leather peels/cracks too easy. My third brake light rubber trim is cracking as well. The car is only 6 years old.

The 2015 Genesis is really a low budget luxury model with some cool tech and a great power-train(engine and transmission) that can fool you into thinking that it is better than it really is overall. Because, it is not made to last appearance wise without replacing many parts to keep it looking good after only about 5 years. Other luxury car makes that cost $60k or more seem to look nicer longer than the Genesis models inside and out in my opinion. I still like my Genesis, but I am a realist about its actual luxury quality or lack of. The Genesis/G80 is mostly a tech laden car with nice appointments, but do not really have true luxury grade interior or external parts like a Mercedes, Audi, or even Volvo. Therefore, I can see why some of those owners will not switch over to the Genesis badge. The Genesis loses it luster only after about 5 years of use and shows it true worth with faded trim bits and peeling leather.

I only paid about $25k for my 2015 Genesis 5.0 Ultimate with about 45k miles in 2018, so I feel that I paid what the car is worth. I do not think if I would pay over $50k for a new Genesis/G80 over a Mercedes E-class or Volvo S80.

What parts have you replaced on your 2015 Genesis? I owned both 2012 Genesis 4.6 and 2009 Ls460. They are both great vehicles but I felt like the Lexus needed more maintenance. I owned Genesis 4.6 for 5 years and all the stuff that I replaced were just the alternator and some control arms. Unfortunately it was totaled, I always miss it.

 

[carguy75]

The 2015 models aka the Hyundai Genesis era I agree but the new Genesis(2021-2022) interior material are on par or far better than Lexus/competitors interior. I have an old 2009 Ls460 and the interior trim needed replacement like the leather door handles and some of LS460 owners even had melting dashboard. The new Genesis vehicles are far superior than the 2015 Hyundai Genesis henceforth that’s why it’s much expensive. I believe the yet to be released 2023 G90 will also have far better quality interior and the price will increase.

Time will tell if the 2021 G90 interior and exterior parts last a long time before needing replacement. I only have experience with my 2015 Genesis model with only 6 years of age on it. The 2021-2022 interior parts looks nice new, but again time will tell if the interior and exterior will still look good after a few years of actual use. No car is perfect; especially early models of any make. However, some seem to hold up better with age than others.

 

[carguy75]

What parts have you replaced on your 2015 Genesis? I owned both 2012 Genesis 4.6 and 2009 Ls460. They are both great vehicles but I felt like the Lexus needed more maintenance. I owned Genesis 4.6 for 5 years and all the stuff that I replaced were just the alternator and some control arms. Unfortunately it was totaled, I always miss it.

I had to cover the side pillars with vinyl covers due to fading, replaced the shift knob due to peeling leather and chrome accents, replaced the gear shift indicator trim due to bubbling window, covered driver side headrest with a cover to hide peeling leather.

The other issues I have not replace or repaired yet are the drivers seat leather is very worn and peeling away as well, the wiper stalk chrome accent has peeled away, the third brake light rubber cover piece is cracked, the headlights has peeling UV coating, plastic roof trim is faded to dark gray, plastic windshield trim is fading as well. The other issue I had to repair myself has been a broken trunk mounted wiring harness that disabled my right inner taillight.

Most of the issues are cosmetic in nature except the taillight wiring issue.

I never owned a Lexus L460, but my wife's 2011 Lexus RX350 AWD only needed fluid changes, brakes and spark plugs at 120k miles. The interior still looks new without any peeling leather. What did you have to replace on the LS460?

 

[Richard Mississauga]

Answer:

Jealousy

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[Genproc]

I’ve driven a BMW X3 and a Mercedes GLB and now I own a GV80 Advance+. Initially I loved my GV80, the ride was smooth and it was quiet. Two of the features I was looking for because most times I drive with my music off in my vehicle. Two months later I can hear a lot of road noise, windy noises coming from somewhere and it’s ride is very bumpy. So much so that I prefer to drive my husband’s Palisades. It’s quiet and the ride is smoother. I’m my opinion I don’t think my GV80 is better than my Mercedes GLB. My GV80 looks great but it’s not as smooth and refined.

 

[ckon]

Just curious. Have any of those who have experienced this wearing and weathering of the surfaces and finishes on their cars used any polishes and protectants on these items? Some of us are really anal (ME!) about these things and I wonder if it’s doing any good.

 

[carguy75]

Just curious. Have any of those who have experienced this wearing and weathering of the surfaces and finishes on their cars used any polishes and protectants on these items? Some of us are really anal (ME!) about these things and I wonder if it’s doing any good.

I just cleaned the seats and paint as normal. I may polish the car paint every 6 months or so. I just clean the interior with trim/dash cleaner and leather conditioner. I used the same technique with all my cars over the years. Most looked new inside and out when I traded them.

My ivory colored Genesis leather seats are the first seats I owned that actually has peeling leather. Most of the other cars I owned just had cracks or rips in the driver seat from wear. Only my older Mercedes and Lexus seats looked newish with very minimum creasing in the driver seat. No extra work needed other than using a leather conditioner every so often.

 

[ckon]

I just cleaned the seats and paint as normal. I may polish the car paint every 6 months or so. I just clean the interior with trim/dash cleaner and leather conditioner. I used the same technique with all my cars over the years. Most looked new inside and out when I traded them.

My ivory colored Genesis leather seats are the first seats I owned that actually has peeling leather. Most of the other cars I owned just had cracks or rips in the driver seat from wear. Only my older Mercedes and Lexus seats looked newish with very minimum creasing in the driver seat. No extra work needed other than using a leather conditioner every so often.

I haven’t seen any significant compromises re: quality, but time will tell.

 

[Backslack]

Okay, so discussion time. Many people I talk to hate on Genesis. They say that the cars are not good quality, they're unreliable, and they're just not good for the price. I then ask them if they've actually driven one and they say yeah it was terrible. I disagree with a lot of that, except for the fact that maybe higher end versions of the new g80 are slightly overpriced. But anyways, why do people hate on Genesis so much? Anyone else think it doesn't get the credit it deserves? My theories are that it's simply because it's owned by hyundai people hate on it and only look at the negative in these cars. Of course they're not going to be as comfortable as the competitors because Genesis is a lot cheaper, so what do you expect. Anyways, what's y'alls opinion? Do y'all think Genesis is underrated and do a lot of people y'all talk to hate on Genesis?

Important distinction here- are the "people" you talk to online or in real life? Online any Jalopnik snot-nosed brat in his 20 year old Camry can claim that "Genesis sux" while fantasizing about some other brand they'll never be able to afford. In real life most people have never even heard of Genesis to have an opinion on it.

 

[Oscarnero]

I had to cover the side pillars with vinyl covers due to fading, replaced the shift knob due to peeling leather and chrome accents, replaced the gear shift indicator trim due to bubbling window, covered driver side headrest with a cover to hide peeling leather.

The other issues I have not replace or repaired yet are the drivers seat leather is very worn and peeling away as well, the wiper stalk chrome accent has peeled away, the third brake light rubber cover piece is cracked, the headlights has peeling UV coating, plastic roof trim is faded to dark gray, plastic windshield trim is fading as well. The other issue I had to repair myself has been a broken trunk mounted wiring harness that disabled my right inner taillight.

Most of the issues are cosmetic in nature except the taillight wiring issue.

I never owned a Lexus L460, but my wife's 2011 Lexus RX350 AWD only needed fluid changes, brakes and spark plugs at 120k miles. The interior still looks new without any peeling leather. What did you have to replace on the LS460?

I switched the suspension from air suspension to regular suspension. Everyone knows air suspension got issues. Replaced Control arms arms are problematic from 2007-2010 LS460. Brake Atuator too problematic could hear some kind of squeaky noise. The interior drivers leather seats worn out, crack in that shiny wood by the gear selector and the armrest is worn too but that doesn’t bother me. I also had to replace the hood absorbers . Overall it’s an old car with 140k miles on it so yes definitely something will need to replaced but I think LS460 is not as reliable compared to other Lexus model. Another part that I will have to replace is there are like 2 fuel pump gaskets located on both the right and left side of the engine and it started leaking. I gotta replace that soon too. Overall it’s still a great car because 99% of all the techs still work, engine and transmission are bulletproof too.