Would you buy a factory buy back, aka Lemon Law?

[Catharpin]

Before you make up your mind consider this one. I have the opportunity to pick up a '10 tech in the exact color combination we wanted for a little over $9K off. Given the number of people who complain about the ride it is obvious that this car just isn't for some folks. This particular car has ~350 miles on it and was bought back because the customer kept complaining about the suspension saying it was too harsh. They had it into the dealer multiple times and the techs could find nothing wrong. The customer still complained and Hyundai even sent engineers to take a look and they also could find nothing wrong. In the name of customer satisfaction they bought the car back. Not sure if it was just that the person didn't like the ride or had buyers remorse but either way the dealer is assuring me that there is absolutely nothing wrong with the car and it is like brand new.
There are a few downsides. First the car is considered used so the 10/100 powertrain is now only 5/60, well actually 4.33/59.6 since it has been in service for 8 months. Second the car has a branded title meaning the factory buy back (aka lemon) will show on the car title. As long as I don't sell the car it isn't an issue and the delaer is going to provide me with all the paperwork and documentation as to why it was bought back. I hope that if/when I do sell it I will have put so many trouble free miles on the car that the buy back branding will not be an issue *knocks on simulated wood*.
What do you all think?

 

[Gambler]

I'd get documentation verifying that the suspension was the only issue. Then I'd test drive it over various surfaces. Then, assuming I didn't see anything else wrong, yes I would buy it for 9k off (assuming I didn't already own one).

 

[Catharpin]

I'd get documentation verifying that the suspension was the only issue. Then I'd test drive it over various surfaces. Then, assuming I didn't see anything else wrong, yes I would buy it for 9k off (assuming I didn't already own one).

This was exactly my plan.

 

[hazelwood7]

Sounds weird to me. I would not lemon a car for buyers remorse.

 

[Catharpin]

Sounds weird to me. I would not lemon a car for buyers remorse.

Well the person could have genuinely thought that the ride was too harsh. I know I have read plenty of posts here with people complaining about the exact same thing. My last 4 cars have been RX-7 R2 (could feel a cigarette butt in the road), Corvette coupe, Corvette Z06, and WRX STi, so I really doubt I will think the ride is harsh. I have test driven a 4.6.

 

[hazelwood7]

Well the person could have genuinely thought that the ride was too harsh. I know I have read plenty of posts here with people complaining about the exact same thing. My last 4 cars have been RX-7 R2 (could feel a cigarette butt in the road), Corvette coupe, Corvette Z06, and WRX STi, so I really doubt I will think the ride is harsh. I have test driven a 4.6.

What I am saying is that the Hyundai is willing to loose money on a buyback on a car for buyers remorse. That does not make sense to me. How long have they been trying to sell this car. 9k is not enough for me as the car, with a lemon title is worth far less. Ether Hyundai is generous or their is a missing piece to this story you are not being told. If they are being that generous, maybe I can get them to reimburse me for my suspension upgrade.
Chris

 

[Catharpin]

What I am saying is that the Hyundai is willing to loose money on a buyback on a car for buyers remorse. That does not make sense to me. How long have they been trying to sell this car. 9k is not enough for me as the car, once has a lemon title is work far less. Ether Hyundai is generous or their is a missing piece to this story you are not being told. If they are being that generous, maybe I can get them to reimburse me for my suspension upgrade.
Chris

I was told it was done solely for customer satisfaction and I can see why. Sure Hyundai could have fought this in court but that would cost money and could result in bad PR. I think they would be perfectly willing to take a known $ hit rather than an unknown amount to fight it and the even bigger unknown of bad PR. One bad PR incident can really hurt a brand. Look at what Toyota has been dealing with. I see no reason to believe they are trying to pull a fast one on me.

 

[Socrates]

Hi. I am a lemon law attorney in California. Lemon law cases do not generally get PR. There are hundreds, if not thousands, of lemon law cases pending in California at any given moment. The trials get little to no media attention. I would not trust what the dealership is telling you. Get a complete repair history on the vehicle.

Hyundai is stubborn when it comes to buying back lemon vehicles. I would not expect them to buy-back a vehicle that is not defective.

 

[nearwater]

What I am saying is that the Hyundai is willing to loose money on a buyback on a car for buyers remorse. That does not make sense to me. How long have they been trying to sell this car. 9k is not enough for me as the car, once has a lemon title is work far less. Ether Hyundai is generous or their is a missing piece to this story you are not being told. If they are being that generous, maybe I can get them to reimburse me for my suspension upgrade.
Chris

I agree that it doesn't make sense that Hyundai bought the car back just because the customer claimed the ride is too stiff.
I would run away from it.

Dan

 

[vitacura]

If you decide to go for it, try having the dealer throw in a 10yr/100k mile HPP extended warranty.

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[Platgen]

Generally, each state will have a record of cars that are considered lemons by arbitration. It does not appear that this car was declared a lemon through arbitration or through the court system. Rather, it seems that Hyundai decided to buy the car back from the customer to avoid the title being branded a lemon. Consider contacting the state or local agencies that brands a car as a lemon. The department of motor vehicles of the state may be able to help. Thoroughly investigate the title history of the car VERY CAREFULLY before purchasing the car. Although Carfax is not perfect and takes time to update its records, check with Carfax to determine what presently shows in the public history of the car.

 

[moose66]

If you decide to go for it, try having the dealer throw in a 10yr/100k mile HPP extended warranty.

Or better yet, have them certify it (if that is something different from what vitacura was saying). If they won't, then you may want to consider walking away. I think that would force them to stand behind the vehicle. This is a Hyundai dealer, right?

 

[ImInPA]

Generally, each state will have a record of cars that are considered lemons by arbitration. It does not appear that this car was declared a lemon through arbitration or through the court system. Rather, it seems that Hyundai decided to buy the car back from the customer to avoid the title being branded a lemon. Consider contacting the state or local agencies that brands a car as a lemon. The department of motor vehicles of the state may be able to help. Thoroughly investigate the title history of the car VERY CAREFULLY before purchasing the car. Although Carfax is not perfect and takes time to update its records, check with Carfax to determine what presently shows in the public history of the car.

If it sounds too good...it probably is. This is the first post I have heard of or read that has Hyundai taking any action due to suspension issues for a customer. It is certainly possible, but, I find this extremely improbable. Ask the dealr if they will agree to buy it back from you if you are unstatisfied. Part of customer satisfaction is, not only treating customers well, but, treating every customer the same. Sounds like a load of hooey to me.

 

[RLREILLY81]

NO WAY!

Think of this... not only are you getting a car that you will never be able to sell because of its title, you buying a car with less then half the warranty, and they are only giving you $9k off?!?!?!? They should be praying that someone takes the car off their hands!

With that being said if do to the fact that I get half the warranty they were willing to make me pay half the cars price, I would. To me it comes down to $$, and honestly you can find a brand new car with all the warranties from dealers that offer you almost the same amount of rebates as the $9k. I bought my '10 and got $5k off just for trading in a competitors car.

 

[Stoofpilot]

With 2011'a on the lot's now, I bet that you can find a great deal on a new 3.8 2010 Genesis. It might not get you to 9K under list, yet you will come close to 6 or 7K. Just think, no title problems either.

 

[sandy]

With 2011'a on the lot's now, I bet that you can find a great deal on a new 3.8 2010 Genesis. It might not get you to 9K under list, yet you will come close to 6 or 7K. Just think, no title problems either.

How right you are! Just leased a '10 V6 with Nav and PremPkg (MSRP $38,300). Hyundai is supporting leases on '10 with $6000 in rebates and Cap Cost reductions. Even better deals of V8's.

Still have 5 months to go on my current '09 V6 lease but decided to take advantage of the "deals" so will buy out existing lease and gift to my son (I owe him, over the years my daughters seemed to get a lot more than he did).

 

[ASHDUMP]

To the OP - How much in total is the car?

 

[Catharpin]

To the OP - How much in total is the car?

$34.7
Also even if I do buy it this state has a very strong used car lemon law so if there is truly a hidden problem that they are not disclosing (which is illegal) then I have recourse.

 

[vega]

Before you make up your mind consider this one. I have the opportunity to pick up a '10 tech in the exact color combination we wanted for a little over $9K off. Given the number of people who complain about the ride it is obvious that this car just isn't for some folks. This particular car has ~350 miles on it and was bought back because the customer kept complaining about the suspension saying it was too harsh. They had it into the dealer multiple times and the techs could find nothing wrong. The customer still complained and Hyundai even sent engineers to take a look and they also could find nothing wrong. In the name of customer satisfaction they bought the car back. Not sure if it was just that the person didn't like the ride or had buyers remorse but either way the dealer is assuring me that there is absolutely nothing wrong with the car and it is like brand new.
There are a few downsides. First the car is considered used so the 10/100 powertrain is now only 5/60, well actually 4.33/59.6 since it has been in service for 8 months. Second the car has a branded title meaning the factory buy back (aka lemon) will show on the car title. As long as I don't sell the car it isn't an issue and the delaer is going to provide me with all the paperwork and documentation as to why it was bought back. I hope that if/when I do sell it I will have put so many trouble free miles on the car that the buy back branding will not be an issue *knocks on simulated wood*.
What do you all think?

$9K off is not enough, check the blue book value, after all Hyundai considers this a used vehicle. My neighbor unexpectedly lost his job last year and had a 7 week old Acura MDX with 1400 miles on it he had to sell. There was not a single dealer who offered more than 55% of what he paid. It took 5 weeks to sell privately, and he only got 60% back. Thats a 40% loss.

 

[Catharpin]

$9K off is not enough, check the blue book value, after all Hyundai considers this a used vehicle. My neighbor unexpectedly lost his job last year and had a 7 week old Acura MDX with 1400 miles on it he had to sell. There was not a single dealer who offered more than 55% of what he paid. It took 5 weeks to sell privately, and he only got 60% back. Thats a 40% loss.

Your neighbor obviously over paid. Instead of buying this one If I go down to a dealer and pay sticker or even a decent discount off sticker I "lose" even more the second I drive it off the lot. I did check all of the values and this car is selling for about the same as a 2009 with 15K on it. This way I get 14.6K less miles, a year newer car, plus I get 10 extra HP.

For all the people pooping on this deal what would be a better move? Spend almost 5 figures more for a "new" one? Buy a BMW? What?