Questions/Feedback for Hyundai

[Bigdog]

Greetings folks, I'll be heading to Seoul next week as part of a contingent of fellow Hyundai enthusiasts. If you have any questions, suggestions, or feedback for the ears of Hyundai, please post those thoughts here.

I just bout a 2010 Genesis 4.6 with 77k miles. The smart cruise control sensor is bad and the replacement cost for a sensor retails for over $5000. Hyundai are you kidding? That is ridiculous! I thought your cars were supposed to last, and replacement parts would be cost effective. Also, why don't you warranty the car for 100,000 miles. The limited warranty is for the original owner. Most other auto makers stand behind the vehicle, not the owner with their warranties. I do love my Genesis despite the cruise sensor issue, and hope to own it for many years without problems.

 

[PMCErnie]

I just bout a 2010 Genesis 4.6 with 77k miles. The smart cruise control sensor is bad and the replacement cost for a sensor retails for over $5000. Hyundai are you kidding? That is ridiculous! I thought your cars were supposed to last, and replacement parts would be cost effective. Also, why don't you warranty the car for 100,000 miles. The limited warranty is for the original owner. Most other auto makers stand behind the vehicle, not the owner with their warranties. I do love my Genesis despite the cruise sensor issue, and hope to own it for many years without problems.

Dog, why in the wide world did you buy a used car without a warranty?

 

[Pahaska]

This was driving me nuts too until I realized that you can still do this. They changed "navigate" to "go". So say "go home" now and it will work. Crazy but true. (at least this works on the 5.0 Ultimate)

Sure, you can say "go home" or "Go to office", and those two things work, but what about the other hundred or so addresses in my address book? I want to be able to say "Go to XYZ" or "Navigate to XYZ" where XYZ is an entry in the address book and that does NOT work. This is a silly omission to an otherwise great navigation system. It worked great for 5 years in my 2009.

 

[ksoze]

Since your upcoming Seoul visit is production focused and geographic based marketing decisions may be better addressed elsewhere, may be worth checking on the incidents of sunroof rattle several here seem to be experiencing. Also the apparent iPod issues related to remembering where song play last left off instead of going to the first song.

Have a productive and safe trip...

 

[Ernie3647]

Sure, you can say "go home" or "Go to office", and those two things work, but what about the other hundred or so addresses in my address book? I want to be able to say "Go to XYZ" or "Navigate to XYZ" where XYZ is an entry in the address book and that does NOT work. This is a silly omission to an otherwise great navigation system. It worked great for 5 years in my 2009.

Yes indeed this has been covered extensively in other posts. The lack of the “Navigate” command to access the address book entries is a serious over sight. The “Go” command is only meant for two fixed entries not the scope of the prior “Navigate” command. Don’t understand how they could not realize it. Nobody wants to stop or pull over to enter a navigation request. Which you should in this case keeping eyes on the road.

 

[jjurado]

1. Will there be a RSPEC V8 5.0 version available?
2. The Equus has Around View Monitor, will it be available for the Genesis?
3. Is HTRAC coming to the US for the 5.0 engine?


Thank You

 

[Bigdog]

Dog, why in the wide world did you buy a used car without a warranty?

Great Question! I did purchase the extended warranty, however I have to wait a month to take it to a dealer for the paperwork to be processed.. The sensor went out within a week after I bought the car. My issue is why would a sensor cost so much for a non-essential item.? You could rebuild a transmission for 5 Grand.

 

[Mark_888]

Great Question! I did purchase the extended warranty, however I have to wait a month to take it to a dealer for the paperwork to be processed.. The sensor went out within a week after I bought the car. My issue is why would a sensor cost so much for a non-essential item.? You could rebuild a transmission for 5 Grand.

Many of the systems/components on the Genesis are purchased from vendors, and Hyundai cannot fix them, they can only replace the entire system. In terms of cost, if you were to buy all the parts for a Genesis at the dealer parts department, they would cost about 5 times the total cost of the car. Then there is labor on top of that.

 

[italiabrain]

1. Will there be a RSPEC V8 5.0 version available?

As a side note to this, I recently took a survey from Hyundai about the Genesis with a "which options would you pay extra for if they were available at X price" section. A pretty comprehensive sport package was one of those options and the hypothetical tag on it was $4000. It certainly included some things I was interested in, but no intake/exhaust or significant drivetrain changes from what I remember.

I remember suspension tuning (still adjustable), unique wheels (still 19"), trim pieces, "sportier" traction and stability settings, performance brake pads, and something different about rear differential behavior. <--- Don't quote me on it, but something like that.

At $4k I thought that was a little steep. Now if that also included a performance intake and drone-free performance exhaust that would really open up the sound under full throttle without ruining the luxury experience at ~2000rpm highway cruising, then I would be firmly in the buy category. Otherwise I thought it was about $1-1.5k too high

 

[Bigdog]

Many of the systems/components on the Genesis are purchased from vendors, and Hyundai cannot fix them, they can only replace the entire system. In terms of cost, if you were to buy all the parts for a Genesis at the dealer parts department, they would cost about 5 times the total cost of the car. Then there is labor on top of that.

I Realize that if you were to do that with any make of automobile it would cost significantly more than purchasing the auto. However $5000 for a sensor is ridiculous on any make of auto including a Bentley, especially for a non-essential item like cruise control. They should at least offer a non-smart cruise control replacement as a work around. I could care less about the smart cruise feature. I've lived with regular cruise control for many years, and it works just fine.

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[Mark_888]

I Realize that if you were to do that with any make of automobile it would cost significantly more than purchasing the auto. However $5000 for a sensor is ridiculous on any make of auto including a Bentley, especially for a non-essential item like cruise control. They should at least offer a non-smart cruise control replacement as a work around. I could care less about the smart cruise feature. I've lived with regular cruise control for many years, and it works just fine.

That pretty much sums up my thoughts about most of the electronics on the high-end Genesis these days. I can live without it unless they are going to warranty that stuff for 7 years. I drive less than 7000 miles per year, so I don't get rid of cars after 3 years.

The relatively short warranty on hybrid batteries was a big selling obstacle when hybrids first came out, and now most manufacturers warranty them for at least 10 years. Hyundai in USA starting offering a lifetime hybrid battery warranty to original purchaser starting in 2012 (except for lease or commercial vehicles). I think some states require at least 15 years / 150K miles for a hybrid battery warranty. I think they should require the same for any safety related item in the car.

 

[EXBMWGUY]

I Realize that if you were to do that with any make of automobile it would cost significantly more than purchasing the auto. However $5000 for a sensor is ridiculous on any make of auto including a Bentley, especially for a non-essential item like cruise control. They should at least offer a non-smart cruise control replacement as a work around. I could care less about the smart cruise feature. I've lived with regular cruise control for many years, and it works just fine.

Maybe the biggest factor in these high priced systems is the virtual monopoly some companies have in supplying them to automakers. In particular, this part is make by Continental Automotive Systems Division. http://www.conti-online.com/www/automotive_de_en/general/chassis/business_units/adas_en.html