BLOWN TIRE, Good and Bad Dealer

[C-130Geek]

At start of a long trip while in eastern Tennessee, we hit something in the road that flattened right rear tire. Thought I could change it quicker than roadside assistance could get to me since I was in middle of no-where. Got car jacked up and went to remove lug nuts and found somewhere along the line, someone installed wheel locks. I was never told by dealer (Hyundai of Anderson, Anderson SC) and never given the key http://genesisowners.com/hyundai-genesis-forum/images/smilies/mad.gif. Roadside assistance towed me to nearest dealer (Royston Hyundai, Morristown, TN). The people at Royston bent over backwards to help, the tire was shredded and no one within 100 miles had a 275/35R19 tire. Since I still had hankooks on, Dealer sold me one off a new Genny on the lot, one of their technicians had a collection of keys for wheel locks and had one that fit, saving having to break nuts/studs. After all was said and done, tech gave me the key he had that fit my locks. Thanks again to Royston Hyundai for a job well done .http://genesisowners.com/hyundai-genesis-forum/images/smilies/smile.gif.

 

[ksoze]

Wow, quite an adventure. Glad it worked out int he end. I fear for a tire issue, as I want to keep the Hankook's as long as I can before getting the new free set.

 

[Comp1]

First thing I did after I got home with my Genny was to remove port installed wheel locks and return original nuts. Worthless unless you live in high crime area.

 

[Mark_888]

At start of a long trip while in eastern Tennessee, we hit something in the road that flattened right rear tire. Thought I could change it quicker than roadside assistance could get to me since I was in middle of no-where. Got car jacked up and went to remove lug nuts and found somewhere along the line, someone installed wheel locks. I was never told by dealer (Hyundai of Anderson, Anderson SC) and never given the key http://genesisowners.com/hyundai-genesis-forum/images/smilies/mad.gif. Roadside assistance towed me to nearest dealer (Royston Hyundai, Morristown, TN). The people at Royston bent over backwards to help, the tire was shredded and no one within 100 miles had a 275/35R19 tire. Since I still had hankooks on, Dealer sold me one off a new Genny on the lot, one of their technicians had a collection of keys for wheel locks and had one that fit, saving having to break nuts/studs. After all was said and done, tech gave me the key he had that fit my locks. Thanks again to Royston Hyundai for a job well done .http://genesisowners.com/hyundai-genesis-forum/images/smilies/smile.gif.

Are you sure the wheel lock key was not somewhere in your car? I kind of suspect it was included. It is usually in the well where the spare is stored, or with the jack, or in glove compartment.

You should never try and loosen the lug nuts after car is jacked up. First loosen the lug nuts (but not completely), then jack up the car, and then remove the lug nuts and the wheel. Do not completely tighten the lug nuts on the new wheel until car is off the jack and lowered to the ground. This will prevent the car falling off the jack while attempting to loosen or tighten the lug nuts.

The compact spare for the Genesis is supposed to be inflated to 60 PSI, but it doesn't hold that amount of pressure very well. Check the tire pressure in the spare at least once per year, and before a long trip. I got a flat on my Genesis and found out that my compact spare had only 30 PSI, instead of normal 60 PSI as specified on the tire.

 

[RN2X]

They usually put the package with the oem lugnuts and the key back in the trunk. However, I had the same thing happen to me in my 2012 Optima. I looked everywhere and they just were not there. I figure the guy changing them just set them down and forgot about them. They had to tow my car halfway from OKC to Amarillo.

 

[Mark_888]

They usually put the package with the oem lugnuts and the key back in the trunk. However, I had the same thing happen to me in my 2012 Optima. I looked everywhere and they just were not there. I figure the guy changing them just set them down and forgot about them. They had to tow my car halfway from OKC to Amarillo.

Anyone buying a new or used car should check that out when taking delivery. For a new car, that should be listed on the window sticker as an option.

 

[RN2X]

Anyone buying a new or used car should check that out when taking delivery. For a new car, that should be listed on the window sticker as an option.

You sir are correct, and I have done so ever since. When they are going over the car with you make them show you the key.

 

[waveman]

Are you sure the wheel lock key was not somewhere in your car? I kind of suspect it was included. It is usually in the well where the spare is stored, or with the jack, or in glove compartment.

You should never try and loosen the lug nuts after car is jacked up. First loosen the lug nuts (but not completely), then jack up the car, and then remove the lug nuts and the wheel. Do not completely tighten the lug nuts on the new wheel until car is off the jack and lowered to the ground. This will prevent the car falling off the jack while attempting to loosen or tighten the lug nuts.

The compact spare for the Genesis is supposed to be inflated to 60 PSI, but it doesn't hold that amount of pressure very well. Check the tire pressure in the spare at least once per year, and before a long trip. I got a flat on my Genesis and found out that my compact spare had only 30 PSI, instead of normal 60 PSI as specified on the tire.

Great points, Mark. It's really easy to rock the car on the jack, especially when loosening the nuts.

I had to use the compact spare last fall when the valve stem broke on a tire as I was adding air. The spare was under inflated. Fortunately, the AAA service guy who came (I was having back problems and didn't want to do it myself) was able to inflate it before installing.

 

[RN2X]

I really don't consider myself lazy, but 5 years of roadside comes with these cars. I figure part of that 45k I paid entitles me to have them come out and change my tire.

 

[amartz]

Change my tire, hell! They can come out with a flat-bed, pull me up on it, and take me and my car to a tire store. (This from a long-time AAA member.) I never plan to use my spare.

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