I leased my 2015 Genesis sedan (V-6, RWD, Ultimate) in Nov 2015. Since then I have had a ridiculous number of problems. I have taken it into the dealership a total of six different times and it has been in the shop over 100 days total. When I tried to do a lemon buyback last year, they denied it because at the one year point, in Nov 2016, it had only been in the shop for 27 days and the different issues had only been "fixed" three times, rather than the 30 days and/or four repair attempts required by NV Lemon Law.
My issues have been:
1. The standard sunroof rattle. Been in five times for that now, still not fixed.
2. A ticking noise in the drivetrain on cold starts that lasts for 2-3 min. Been in four times, still not fixed.
3. Driver's window switch inop three times. Finally fixed when they replaced the motor.
4. A check engine light after fueling the car, followed by auto-acceleration and a non-responsive gas pedal, requiring a restart to fix. Happened three times and finally fixed.
5. On the repair trip prior to the current one, in which it was in the shop 51 days, the dealership scratched the paint in two spots and chipped it in another.
The car has been in the shop again since 4 May for the sunroof rattle, ticking noise, and paint repair. As previously mentioned, it is at over 100 days in the shop in the first 19 months of ownership. I have had all kinds of rentals and loaners during that time, but it is getting old. The dealership has had Hyundai engineers out twice to look at my car which obviously hasn't worked. This has been the single most aggravating (and expensive) car I have ever owned. Having to continue this for the next 17 months until my lease is up is going to drive me up the wall.
On a positive note, Hyundai did reimburse me three months worth of lease payments. This time, rather than get me a cheap piece of junk rental, they gave me a 2017 G80 with the 5.0 V-8, which is fun. Driving a nice loaner while they reimburse me my lease payments isn't the worst deal in the world, but this whole experience has been terrible and Hyundai/Genesis won't be getting my business again for a long time, if ever.
My issues have been:
1. The standard sunroof rattle. Been in five times for that now, still not fixed.
2. A ticking noise in the drivetrain on cold starts that lasts for 2-3 min. Been in four times, still not fixed.
3. Driver's window switch inop three times. Finally fixed when they replaced the motor.
4. A check engine light after fueling the car, followed by auto-acceleration and a non-responsive gas pedal, requiring a restart to fix. Happened three times and finally fixed.
5. On the repair trip prior to the current one, in which it was in the shop 51 days, the dealership scratched the paint in two spots and chipped it in another.
The car has been in the shop again since 4 May for the sunroof rattle, ticking noise, and paint repair. As previously mentioned, it is at over 100 days in the shop in the first 19 months of ownership. I have had all kinds of rentals and loaners during that time, but it is getting old. The dealership has had Hyundai engineers out twice to look at my car which obviously hasn't worked. This has been the single most aggravating (and expensive) car I have ever owned. Having to continue this for the next 17 months until my lease is up is going to drive me up the wall.
On a positive note, Hyundai did reimburse me three months worth of lease payments. This time, rather than get me a cheap piece of junk rental, they gave me a 2017 G80 with the 5.0 V-8, which is fun. Driving a nice loaner while they reimburse me my lease payments isn't the worst deal in the world, but this whole experience has been terrible and Hyundai/Genesis won't be getting my business again for a long time, if ever.
