New owner here with 2025 GV80 Coupe question

[JackT]

Hi, hoping this is the correct forum for question - new to the brand and trying to figure this out & dealer is stumped. 1st of all, Im happy to have a manual and to be able to download a .pdf also. Porsche didnt even have a full manual for our last car - 2024 Cayenne. Soooo, question on the driver side door memory buttons, 1 & 2. Ours dont seem to work and I was wondering if anyone else is having issues or knows of issues? Example - if my wife drives under her profile and with her key, and the next day I get in with my key , the seat moves for comfort entry and I get in and press no. 2 for my setting and it goes to her setting. We've double checked the programming and cleared and reset more than once and the buttons do not seem to work either way when swapping from driver 1 to 2 or 2 to 1.

We've also done the seat memory reset procedure according to manual, reset the positions more than once and no good. Just came from the dealer and demonstrated for them as they weren't able to offer any solutions over the phone. They said there seems to be an issue and gave us an appointment for the beginning of December.

Anyone have any suggestions if there is anything we can try to get them to work? Its my understanding that we should be able to have them hold the seat settings for individual drivers as programmed by making the necessary seat adjustments & exterior mirrors then pressing and releasing Set button then either 1 or 2 button according to which is being saved: We did this:

Storing Memory Positions
1. Make sure the Engine Start/Stop button is in the ON position and the gear is in P (Park).
2. Adjust the driver's seat or front passenger's seat, side view mirror, steering wheel, and head-up display to the desired position.
3. Press the SET button. The system beeps once and "Press button to save settings" appears on the infotainment system.
4. Press one of the memory buttons (1 or 2) within 4 seconds. The system beeps twice when successfully stored.
5. "Driver 1 (or 2) settings saved" appears on the infotainment system.
Recalling Memory Positions
1. Make sure the Engine Start/Stop button is in the ON position and the gear is in P (Park).
2. Press the desired memory button (1 or 2). The system beeps once, and then the seat position, side view mirror position, steering wheel position, and head-up display position are automatically adjusted to the stored positions.
3. "Driver 1 (or 2) settings applied" appears on the infotainment system.

 

[enrique_7812x]

Lots of threads on this topic if you search.
If your 2025 is the same as previous model years, then each of your Profiles use both memory buttons, so 2 for you, and 2 for her. Your FOB does not tell the car who is driving, so until the car confirms it's actually you and not your wife, both memory buttons are still tied to her Profile as the previous driver. Only after you get in, start the car, change Users to you, then confirm it's you, do they change to your Profile and now finally both memory buttons are tied to you, and do your saved positions (seat, steering wheel, mirrors, etc.) start to move into place. No buttons to push.
It can be very frustrating for a couple where 1 owner is short and the other is tall, as the taller one often gets his/her knees pushed up against the dash until the Profile change is confirmed by the car.

 

[JackT]

Humm, apparently the tech didnt know that either - and said it was malfunctioning and the apt. for December.

I did do a little searching and seemed to me that there is a lot of confusion - me too!! So, to clarify, each profile has 2 positions that can be saved?


I wonder why it reads " Driver 1 ( or 2 ) settings saved " in the above directions?

 

[enrique_7812x]

Humm, apparently the tech didnt know that either - and said it was malfunctioning and the apt. for December.

I did do a little searching and seemed to me that there is a lot of confusion - me too!! So, to clarify, each profile has 2 positions that can be saved?

I wonder why it reads " Driver 1 ( or 2 ) settings saved " in the above directions?

Correct, each Profile can use 2 positions.

I think it's identifying the button, not the driver, as in "Driver (memory button) 1 settings saved" and "Driver (memory button) 2 settings saved".

 

[JackT]

So, to stop my knees from being squished - under my wife’s profile she can be 1 and I take 2. So after she’s driven , I open the door and press 2 so I can take a spot on her profile and vice versa for her on my profile??

 

[Mcc]

Only after you get in, start the car, change Users to you, then confirm it's you, do they change to your Profile and now finally both memory buttons are tied to you, and do your saved positions (seat, steering wheel, mirrors, etc.) start to move into place. No buttons to push

I still don’t get it. After you change to your profile, which button setting does it go to if you don’t press anything? What do you mean, no buttons to push?

 

[JackT]

I still don’t get it. After you change to your profile, which button setting does it go to if you don’t press anything? What do you mean, no buttons to push?

I think that the seat setting is saved to the driver profile and once signed in to the profile, the seat then moves to the saved setting without having to push a memory seat button.

 

[JackT]

So I’ve done some more reading on this on this site and still confused…. If each profile can have 2 memorized door settings and a saved profile seat setting , why then, if I am no.2 button setting on my wife’s profile does the seat not change to my seat setting when I press the 2 button when I get in the car after she’s driven and before I sign into my profile? Also, if this makes a difference, I have a coupe so I hope this is the right forum. I asked above, but no answer. Guessing the coupe and non-coupe are same as far as setttings.

Finally, the tech seems to think the keys are somehow linked / associated with profiles as he specifically said when approaching the car the signal of the key is picked up on and the car recognizes which key in order to make changes associated with that key. Along those lines and a bit off topic maybe, if keys only allow for car on/off and no profile settings, why are they 2 different colors - we have one white and one black? Just to be cool?? Also , again off topic, I see in manual that 2 press locking / unlocking can be enabled - disabled by using key fob. So then if each key has no profile settings association, when using it to turn off/on that feature , one presumably does it for both profiles thus overriding the other profiles settings if it’s a different position that what’s be changed using the fob?

 

[Speeder]

So I’ve done some more reading on this on this site and still confused…. If each profile can have 2 memorized door settings and a saved profile seat setting , why then, if I am no.2 button setting on my wife’s profile does the seat not change to my seat setting when I press the 2 button when I get in the car after she’s driven and before I sign into my profile? Also, if this makes a difference, I have a coupe so I hope this is the right forum. I asked above, but no answer. Guessing the coupe and non-coupe are same as far as setttings.

Finally, the tech seems to think the keys are somehow linked / associated with profiles as he specifically said when approaching the car the signal of the key is picked up on and the car recognizes which key in order to make changes associated with that key. Along those lines and a bit off topic maybe, if keys only allow for car on/off and no profile settings, why are they 2 different colors - we have one white and one black? Just to be cool?? Also , again off topic, I see in manual that 2 press locking / unlocking can be enabled - disabled by using key fob. So then if each key has no profile settings association, when using it to turn off/on that feature , one presumably does it for both profiles thus overriding the other profiles settings if it’s a different position that what’s be changed using the fob?

Assuming a Dealership is in reasonable distance to you, make an appointment to visit the Tech Concierge. Their purpose is to help you with these types of issues and they are well versed with the systems in the Genesis cars. Even a phone conversation may put you on the right path. Good luck.

 

[JackT]

Assuming a Dealership is in reasonable distance to you, make an appointment to visit the Tech Concierge. Their purpose is to help you with these types of issues and they are well versed with the systems in the Genesis cars. Even a phone conversation may put you on the right path. Good luck.

Done that. See above - they gave us apt for service for Dec. said car is malfunctioning, not working properly.

______________________________

Help support this site so it can continue supporting you!

 

[Speeder]

Done that. See above - they gave us apt for service for Dec. said car is malfunctioning, not working properly.

 

[Speeder]

Wow, that doesn't seem like very good service on a just delivered car. Did they at least show you how it's supposed to work on a car they had on the lot? I would verify the function before they 'repair' it.

Quick story, salesman and I couldn't get the wireless charger to work on either of our phones, went through 3 2025 GV80s with no luck. Both phones worked in my GV80 trade-in. Took delivery on my new GV80 and wireless charger doesn't work. Found out driver's door can't be open for charger to work.

 

[JackT]

Cars functioned differently while test driving - no profiles were set up. Also, we never tested the option while test driving. But, after the fact our sales guy reports that 1 & 2 function properly on their cars where no profiles are set up.

 

[Mcc]

I think that the seat setting is saved to the driver profile and once signed in to the profile, the seat then moves to the saved setting without having to push a memory seat button.

But there are 2 seat settings for the profile. Which does it go to?

 

[enrique_7812x]

But there are 2 seat settings for the profile. Which does it go to?

You'd have to do a test to see which memory setting it uses. My wife and I both use the saved settings in Memory 1 for each of our Profiles, so after I confirm it's me driving, my Memory 1 settings automatically start engaging, and I don’t have to touch a thing, which is why I previously made the "no buttons to push" comment. The same thing happens for my wife.

Some guessing on my part:
If you pushed the Memory 2 button on your Profile the last time you drove, I’d say there’s a good chance your seat, steering wheel, etc. will use your Memory 2 settings the next time you get in and don't touch either button.

More guessing:
To take it a step further, if you’re the tall one in the family and saved the Memory 2 button on your wife’s Profile just to get into the car comfortably after she drove the previous day, I’m guessing her Memory 2 settings will engage the next time she gets in and doesn't touch either button. Plus, those aren’t her normal driving settings, so she’ll need to press the Memory 1 button after confirming it’s really her driving.

 

[enrique_7812x]

Finally, the tech seems to think the keys are somehow linked / associated with profiles as he specifically said when approaching the car the signal of the key is picked up on and the car recognizes which key in order to make changes associated with that key.

Many owners like myself have or had vehicles where the FOBs identify the driver settings the second they open the door. That hasn't been the case with Genesis vehicles. Maybe Genesis finally got smart with its 2025 vehicles, listened to their owners frustrations, and changed it. If they have, then why the Profiles?

 

[JackT]

Many owners like myself have or had vehicles where the FOBs identify the driver settings the second they open the door. That hasn't been the case with Genesis vehicles. Maybe Genesis finally got smart with its 2025 vehicles, listened to their owners frustrations, and changed it. If they have, then why the Profiles?

Who knows? None of it makes sense to me.

 

[JackT]

Lots of threads on this topic if you search.
If your 2025 is the same as previous model years, then each of your Profiles use both memory buttons, so 2 for you, and 2 for her. Your FOB does not tell the car who is driving, so until the car confirms it's actually you and not your wife, both memory buttons are still tied to her Profile as the previous driver. Only after you get in, start the car, change Users to you, then confirm it's you, do they change to your Profile and now finally both memory buttons are tied to you, and do your saved positions (seat, steering wheel, mirrors, etc.) start to move into place. No buttons to push.
It can be very frustrating for a couple where 1 owner is short and the other is tall, as the taller one often gets his/her knees pushed up against the dash until the Profile change is confirmed by the car.

Gonna try the setting of the buttons one more time before our Dec apt. To clarify, as per owner manual, car has to be in the ON position to do this seat button setting programming - not with engine running?

 

[enrique_7812x]

Gonna try the setting of the buttons one more time before our Dec apt. To clarify, as per owner manual, car has to be in the ON position to do this seat button setting programming - not with engine running?
View attachment 60598

I always turn the engine on anytime I adjust the settings in the car. Sometimes I'm out there a while, so less drain on the battery.

 

[Mcc]

I always turn the engine on anytime I adjust the settings in the car. Sometimes I'm out there a while, so less drain on the battery.

Yes. Agreed engine can be running. BTW my buttons work perfectly.