Genesis Free NACS Adapter Thread: Post Your Updates

[Cabbage]

I just checked the Tesla Supercharger map and the true V4 supercharger in Redwood City now shows up as available for NACS partners.

If that is accurate we can tell the which type of charger we are pulling up to based on the rated power:

250 KW = V3
325 KW = V3.5
500 KW = V4

Anybody in the Bay Area that would like to go give it a short test charge just to verify?

 

[Zcd1]

Update:

Called 10/13: given a case number (again), said they'd get back to me. Nada.

Called 12/15: given a new case number because the old one had expired (despite no contact from Genesis) Huh?

E-mailed 12/28: We'll see (not holding my breath)

It's definitely seeming more and more that Genesis' aim is to delay and delay until the customer gives up.

I won't give them that satisfaction.

 

[Zcd1]

Also, why do they bother sending this automated response???

It only makes their subsequent failure to follow-up look even worse!!!!

 

[Zcd1]

Update:

Called 10/13: given a case number (again), said they'd get back to me. Nada.

Called 12/15: given a new case number because the old one had expired (despite no contact from Genesis) Huh?

E-mailed 12/28: We'll see (not holding my breath)

It's definitely seeming more and more that Genesis' aim is to delay and delay until the customer gives up.

I won't give them that satisfaction.

Update:

Much to my surprise, Genesis DID actually respond to my 12/28 email.

Unsurprisingly, the response stated only that my case was being researched, and apologizing for any inconvenience caused.

LOL