Updated TSB for Tilt / Telescope issue

[MrB0462]

I found an updated TSB for this issue... details as follows:

ELECTRICAL
TSB#=11-BE-003
JANUARY, 2011
2009-2011 GENESIS
(UPDATE) STEERING WHEEL POWER TILT &
TELESCOPE LIMIT SWITCH AND MODULE
REPLACEMENT
This bulletin supersedes TSB 10-BE-002-1 to revise production date ranges and
include secondary repair procedure.
DESCRIPTION:
This bulletin provides the service procedure to repair inoperation of tilt and telescope adjustment for BH Genesis vehicles.
APPLICABLE VEHICLES:
• Model - 2009-2011 (BH) Genesis w/ Power Steering Tilt/Telescope Column
• Production Range - April 25, 2008 ~ July 24, 2010

I have had that applied by the dealership and then again by the dealership and zone representative with no success.

 

[homeofstone]

I have had that applied by the dealership and then again by the dealership and zone representative with no success.

So you have been back to the dealer twice since mid January 2011 when the new TSB was issued and the new TSB service did not fix your tilt steering wheel problem?

 

[MrB0462]

So you have been back to the dealer twice since mid January 2011 when the new TSB was issued and the new TSB service did not fix your tilt steering wheel problem?

That is correct and 5 times in total. They know it is a problem but don't know how to fix it. Obviously the folks in Korea are less than helpful at this point in time.

They, Hyundai Motor America, are surprised that the work-around posted by MikeC can temporarily correct the problem for a limited time. They also don't understand that brand new vehicles on their lot have restricted movement of the tilt function. They compared my car to two others which did not have full range.

Hope that gives you some more information.

 

[homeofstone]

That is correct and 5 times in total. They know it is a problem but don't know how to fix it. Obviously the folks in Korea are less than helpful at this point in time.

They, Hyundai Motor America, are surprised that the work-around posted by MikeC can temporarily correct the problem for a limited time. They also don't understand that brand new vehicles on their lot have restricted movement of the tilt function. They compared my car to two others which did not have full range.

Hope that gives you some more information.

Thanks, I have had to reset mine twice, however after the information you have given I think I will wait until next fall before taking mine in to have the tilt steering wheel fixed(if they do have a true fix by then). The reset is so easy that I would prefer do it than have the dash taken apart and still have the problem, so I will wait a while.

 

[pixelvisions]

Here is a link to a fix that may help also. http://genesisowners.com/hyundai-genesis-forum/showthread.php?t=6906&highlight=tilt+steering

AH HA! That reset fix worked for me... thanks folks! If I continue to have problems or discover a permanent solution I will make sure to let you all know.

 

[nykerk11]

Worked for me as well.

I have an appointment with the dealer on Thursday. Can't wait to show them this fix...