service

My 2019 Genesis G80 3.3T just hit 100,000kms (about 65,000 miles). I bought the car new and have followed all of the service recommendations. The owner's manual says that you're supposed to check these two items at this mileage: 1. The drive belts and 2. the valve clearance. The first item is...

I have had very good experience with Tesla support and service and my Y has been trouble free. However, it rides like a stone boat. I even tried upgrading the shocks to Tein Flex Z and still find it to harsh. I would like more luxury, but the lack of range in the GV70 EV has me concerned and...

Had my G70 for its first maintenance (12 month) and got it back. Besides oil and filter it’s not clear they actually did anything that I didn’t ask about (low coolant and loose turbo inlet pipes). Is there a set list of items that they are supposed to do? For example, simple stuff like grease...

I own 2021 GV80 Genesis. recently I noticed that the fender mold is missing, see picture. I called dealer, Glassman Genesis in Southfield, MI (closest to my location), and was told that the soonest appointment to take a look at my car is available in December. More than 100 days from when I...

Hey, I’m coming up on 3 years of owning a GV70 3.5T with nearly 30k miles on it. The service team is recommending a transmission oil change and quoting $769 for it. I find this pretty hefty, this isn’t even a flush. The GV70 manual also doesn’t talk about any routine transmission oil changes...

Hey Folks, I have the original GV70 3.5T in Cardiff green and beige interior. Test drove this car when it came out and fell in love with it. During purchase time I was urged to sign up for the extended service packages and the electronics warranty (or something like that?). I told myself I...

TL;DR: they suck. My current service experience has broken my patience. Had to schedule valet pickup nearly 3 months in advance if I wanted a loaner. My GV80 was collected 8 days ago as scheduled (on a Friday). I received a text from the service manager the next day asking if I wanted...

Hey folks, I purchased a 2012 Genesis 4.6L few months back. I am the second owner and the car has around 90k miles on it right now. Few days ago I have been noticing that my MPG has dropped a lot!! Had an average of 21mpg in city and RN it dropped all the way down to 13-16mpg. I didn't notice...

Hey folks, I purchased a 2012 Genesis 4.6L few months back. I am the second owner and the car has around 90k miles on it right now.

Will Genesis dealerships still honor the valet service if you purchase as used Genesis from a non Hyundai based dealership? (Example: buying a GV80 from a BMW dealership)

Our 2022 GV70 with 10,100 miles (purchased in Dec 2021 - now it's Aug 2022) has been at the local dealership's service center for 2 weeks now and they have no idea what is wrong with it. How it started: Driving on the highway back home from work ALL my guages suddenly went to 0 (zero), the...

Curious, if someone has a bad dealer/service experience or a good one why doesn’t anyone post the name of the dealer? that is good information to know and could help all Genesis Forum members. Just sayin.

Have any of you had the 30,000 mile service done? Local dealer wants $620.00, seems like a lot of money for mostly “inspections“. Does include new oil, new air and oil filters, and fluid checks but no real mechanical work, just “inspections”.

Considering there are no exclusive Genesis dealers, how is everyone’s buying experience and post purchase experience with the dealer? Genesis of Kirkland has been terrible. I owned a Toyota RAV4 prior to this and the two dealers I worked with for services and repair post purchase were amazing...

Hey all, I have a beautiful 2015 Genesis Sedan 3.8 liter v6 RWD that I recently purchased in November with only 25,000 miles! I have been using the local "Genesis" dealer where I picked it up for service and they just don't listen to me. Very problematic. Last two oil changes I request full...

Servicing review- Just had the 1st servicing done at 6K miles for my 2019 G70 2.0 RWD Elite today and the whole experience was a breeze! I initially called the Genesis customer care to schedule the servicing as the service scheduling website wasn't showing any valet pickup slots. Eventually I...

My dealer has encouraged me to use Service Valet but I'm not sure if I should. Have you used it? If so, how was it?

Can anyone tell me how to re-set theservice interval notification on my car? I brought it to the dealer for a regular service and they neglected to re-set the service reminder, so every time I start the car, I get a service reminder on my odometrer screen. Thanks.

So, when I bought my Genesis, I thought I'd be real clever and purchase the Platinum Service Plan, so that everything would be covered. So, as my cruise control has quit working, I put it in the dealer shop to get the cruise control(and a few other things) fixed, under my service plan...

So my dealer is recommending 5000 mile intervals. They say conditions in Oklahoma are "harsh" (heat, cold). They also recommend services like oil and fuel additives, as well as various fluid flushes that aren't part of the normal condition schedule. I'm wondering how people feel on this...