service

Had my Gen v8 services for 15K and when I got it back I noticed that I could feel the driver seat vibrates somewhat in sync with the engine when in neutral. I'm pretty sure it wasn't the case before the service. Once after turning engine on there was quite a perceptible vibration AND check...

I am overdue for my first service. I work in Hackensack, NJ but I live in Queens, NY. Any recommendations on where I could go for the best service experience?

Hi All, I just bought my 2015 3.8 Tech V6 in for first service (basically oil change) and for the 3 recalls ( Cowl cover, water -tail lights & dummy housing harness cover for under front seat electric wiring) & read on this website about asking for a reflash of the head unit. I called in...

Anyone know how to reset the service reminder on 2015 Genesis Sedan. I change the interval in user settings but the system defaults to the current setting when I turn the ignition on.

So I had my first oil change, check dash screen, dummy part tsb, tail lamp recall and cowl cover replace. I noticed immediately that I could hear the engine at low speeds when I left the dealer but wasn't certain if that's just because I normally have the radio on. Well I drove it again and for...

Went in today for my first oil change, sunroof trim piece loose (needed clip aligned), cowl cover replace, dummy something installed, and the tailight recall work. Got a black on black G2 5.0 loaner. Car came back with the work completed, washed and vacuumed. Grand total: $0 Staff was...

My 2010 Genesis 3.8 has been serviced by Lehman Hyundai in North Miami since it was new. As a tip to other Genesis owners in the area, I wanted to point out that their service dept in second to none, even when compared to MB dealers. Albert Moas runs a tight operation and his people are...

how do people get the concierge service where they come and pick up your car.. i don't have a number to call and when it works it's good, but it's hard to get it setup? I usually call the dealer then get transferred a few times then I am told come bring it in and then i have to explain what...

I came across this post this morning and I want to reply but I'm not sure how to do so... Do dealerships typically address "bulletins" when a vehicle is brought in for service? I'm not sure if this person's car is still under warranty or not... Maybe that's the/an issue. I imagine recalls are...

Does anyone know how to reset the BlueLink service reminder (oil change due notice) on a 2014 R-Spec? Thanks!

2015 Gen 5.0 Ultimate First service today and I was told there is a new recall notice Replace PAD rear dual lamp. Not sure what it is until I get car back.

When I was driving into work this morning I noticed I was getting traffic info on my nav map. I realized I hadn't seen that since I let my promotional XM subscription expire, so I tapped the XM button and low and behold, music! Anyone know why this might have happened?

I am 2015 Genesis HTRAC owner afflicted with the vibration and tire flat-spotting issues. I wrote a letter to Hyundai customer service (through MYHYUNDAI website) trying to point their attention to the matter and eliciting some response from them. I am also including a copy of the letter for...

In the past I generally have ended up with the luck of the draw service writer. I was wondering if any of you have ever managed to purposely match up with one that you liked, or to find one you like? Also do any of you find it helpful to reward your service writer or service manager with a...

Anyone else having this issue: Sign up to use MyHyundai website and Bluelink. Initial setup fine. After 1st use, password no longer works. Unable to reset. Contact Customer Service - reset resolved after 2 week wait. Repeat sign-in. Password no working again! At this point I can't use my...

Since I work out of my house with a couple of road trips a year I will probably put on 6,000-7,500 miles a year on a 2015 3.8. How does Hyundai treat maintenance related to miles vs time. On my Avalon, the Toyota dealer always said by time. I found a good independent mechanic he would check the...

Driving my still new-to-me Genesis home from work last night the MIL started flashing as I pulled off the freeway. As I approached the light it was running extremely rough; not a warm fuzzy feeling. As I was only about a mile from my local dealer (Dublin, CA) I went ahead and nursed it in. I've...

Hi all - I have been reading the Genesis forums for months now and decided today to jump in. My wife and I are really close to pulling the trigger on a new Genesis (AWD V6 Ultimate). We have looked at everything from Audi to Infiniti...basically if it was a luxury car and under $60K we have...

I like to do my own oil changes. In my Yukon I run Mobil 1 full synthetic oil and Mobil 1 filters. However, the Genesis is the first vehicle I've owned where I've had an extra long factory warranty on the power train. I'm thinking it might be wise to let the dealership handle the service. This...