100,000/ 10 year drive train warranty.

[Remraf]

I own a 2013 3.8 sedan it was a leased car before i prurchased it from a Honda dealership. Huyndai claims I'm not the first owner but neither was the first person who leased it if you follow that logic. So has anybody questioned this with Hyundai in respect to the warranty. Thanks. Love the car it's a cruiser.

 

[12Rspec50]

10yr/100,000 warranty only applies to original purchaser. No ifs ands or buts.

 

[TinsleyC]

When it comes to the warranty, leasing counts as ownership. So you are considered the second owner. The 10/100 warranty died when the lease was returned. If a leasor buys out the lease, they get the warranty. At least that's what I was told when I least mine in 2019.

 

[Remraf]

When it comes to the warranty, leasing counts as ownership. So you are considered the second owner. The 10/100 warranty died when the lease was returned. If a leasor buys out the lease, they get the warranty. At least that's what I was told when I least mine in 2019.

That makes sense for liabilities sake.

 

[2012Genny]

Along this thread's topic, my wife has a '12 3.8L, the title for which is in both her mom's name and her's.

Original owner was my MiL's deceased (2016) husband.

As we near the 10-yr mark on the car, and right about 82.5k miles, the automatic transmission has intermittent shifting issues, showing as a brief (roughly one second) RPM surge and corresponding time in which the car almost feels like it's in neutral. She's felt this most often between 2-3 and/or 4-5, but doesn't know for certain as she can't feel/hear all of the gear changes.

I rarely drive her car, but aim to in hopes of narrowing down some particulars.

Question for us, is: would the 10yr/100k mi powertrain warranty cover the transmission, and, is this warranty transferred to my MiL due to the original owner's death?

If there are additional details needed, i'll certainly answer any/all to the best of my knowledge.
I can also target finer details re: the transmission challenges.

Thanks in advance for input.

 

[joegr]

Yes, it covers the transmission. If your MIL was on the original title along with your FIL (I assume), then I would expect that it might still be covered. The possible complication is that it sounds like it was retitled to your MIL and wife. That may be enough for them to reject it, when just going from your FIL + MIL to MIL only might have been okay.
Anyway, there's no harm for you to ask them.

 

[EdP]

Along this thread's topic, my wife has a '12 3.8L, the title for which is in both her mom's name and her's.

Original owner was my MiL's deceased (2016) husband.

Was the title in both names originally? That would make it easier.

You'd be better off asking Genesis and go from there if rejected as this is some legal advice you are asking.

 

[2012Genny]

Thanks for the quick responses, joegr and EdP.

Yes, i anticipate reaching out to Hyundai/Genesis, but figured i'd float any questions, incl the warranty cover, here in the forums JIC anyone here had crossed a similar bridge.

After devoting a bit more time to poking around the forums here, sounds like the transmission snafu my wife has experienced is a known for the 2012 year...imagine i'll need to make a call to our area service department tomorrow.

 

[Gunkk]

If ownership was transferred via title change, then the original owner 10/100 warranty won't apply because the ownership changed when the title was updated. To confirm this, look up the VIN on carfax, state DOT records, or similar and see what it says. If there's a transfer of title then the dealer can see it too and will deny a warranty claim.

 

[EdP]

If ownership was transferred via title change, then the original owner 10/100 warranty won't apply because the ownership changed when the title was updated. To confirm this, look up the VIN on carfax, state DOT records, or similar and see what it says. If there's a transfer of title then the dealer can see it too and will deny a warranty claim.

There was a post in another thread. According to that poster if the car is passed down to a family member the warranty stands.

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[tarhoosier]

I asked about the 10/100 warranty transferring when I leased my car and the sales manager said that it is for original owner only with a few exceptions: death of original owner then inheritor assumes 10/100. Also a transfer within family (gift, I presume) includes 10/100. Military members may have options also, must ask. But for general arms length transactions the next person has standard warranty without the extended drivetrain coverage.

This was verbal communication with sales manager and I have seen nothing in print that confirms this. I think it would be reasonable to conclude some exceptions apply to the No Second Owner rule.

 

[Gunkk]

There was a post in another thread. According to that poster if the car is passed down to a family member the warranty stands.

Ahhh OK didn't see that.

 

[PMCErnie]

The first owner obviously died and left his car to his family. In other words, no $ sale seems to have occurred. At least that’s what 2012Genny seems to be telling us.

Who is going to strip a widow of the warranty her husband received when he bought their family car? Retitling a car within a family due to a death happens many times every day in every state in the land and beyond. If this vehicle is still being serviced at the dealership of the deceased the whole issue is surely moot. If not, any complexities will likely be quickly resolved with legal documents like a death and marriage certificate.

 

[2012Genny]

The first owner obviously died and left his car to his family. In other words, no $ sale seems to have occurred. At least that’s what 2012Genny seems to be telling us.

Who is going to strip a widow of the warranty her husband received when he bought their family car? Retitling a car within a family due to a death happens many times every day in every state in the land and beyond. If this vehicle is still being serviced at the dealership of the deceased the whole issue is surely moot. If not, any complexities will likely be quickly resolved with legal documents like a death and marriage certificate.

That is correct, PCMErnie.

And i believe the title change was facilitated w/the death certificate.

 

[Andyj]

Hyundai does offer a CPO version of the 10/100 powertrain warranty to second owners on CPO Certified Pre Owned cars. I got one on a 2015 CPO Genesis sedan. The coverage is the same as the original 10/100. It may not be offered by all dealers or on all
models.

 

[PMCErnie]

That is correct, PCMErnie.

And i believe the title change was facilitated w/the death certificate.

If the car has been serviced at the same dealership all these years there is no need to tell them anything about title changes within the family. The vehicle’s long-term service record with them speaks for itself. They likely knew Mr. Harry X and have known his family members for years.

If the car is being serviced elsewhere these days, and the question arises, just note that Mrs. X and her daughter are still in possession of THEIR FAMILY CAR since his demise.

Remember too that your mother-in-law’s legal name continues to be MRS. HARRY X forever, unless she marries again, of course. Also, she may still live at the same address as they did when her husband Harry bought the car for their family. Again, all points to keep in mind.

 

[2012Genny]

To update my portion of this thread, JIC anyone is curious what happened (granting that my experience is anecdotal; YMMV):

Took some time after i engaged this thread, and needed the car to more consistently behave poorly, until i took my little list of known issues with the 1st gen 8-AT, my wife's mother's deceased husband's death certificate, and clearly and calmly stated the case.
For clarity – the car was not serviced at the same dealership prior to my wife getting the car, and hadn't been downstate where it was originally purchased since the 2016 death of my wife's mother's husband (she remarried well after my wife was grown), so the familial connective tissue was pretty thin.

At any rate, it took a bit of back and forth, some of which was between the not-quite-local Hyundai dealership (went to another, just across state lines b/c the local has pretty shoddy reviews and reputation – interestingly corroborated by the chosen dealer when i explained why we went there vs the closer dealer; "yeah, we've heard that about them...") and Hyundai corporate, but after a couple/few days, we were informed (i had to call and ask) that Hyundai would address the transmission problem, but wouldn't cover ancillary and unrelated...blahblahblah.

Worked in our favor (?) that by the time i got the '12 to them, it was pretty swiftly and consistently exhibiting the between-gear change disengage feeling and RPM surging. They confirmed the problem straightaway, determined that a required procedure/testing did not correct the problems, and let us know a couple of days later that Hyundai corporate authorized replacement of the transmission with a reman (i had to ask).

That was ahead of expiration of both 100k and 10-yr warranty coverage (approx 6500mi and 8 mo) and was completed in just over a week, back in January of this year.
I also had to ask for a rental/loaner, which they granted without push back, and the week + (Hyundai insists on the rental being a Hyundai, so we ended up with a '21 Elantra for the duration) may have gone on longer had i not been the squeaky wheel in pestering for information.

Since we got the car back, it's been operating fine/normally, and of course we're exceedingly pleased that the transmission problem was resolved.

If i were to find something of which to be critical, it would be that i had to persist at every step of the process.

The dealership was not forthcoming with any communications, wouldn't have covered an Enterprise rental had i not asked, and it seems would not have let us know the car was done had i not finally called over a week after the car was deemed qualified for the reman trans.
Found i was doing a bit of a dance between giving enough space so as not to be the person who calls for constant updates, but also not falling off the radar – but really minor inconveniences to pay.

Again, that's finding something to be critical of, because as far as addressing and resolving the REAL issue, Hyundai did so, in this particular situation.

Appreciate the input from forum veterans, as running it past y'all here provided me both an avenue for your considered insights, and enough additional confidence to approach Hyundai with our problem.
I needed to get out of my own head, and away from the caterwauling ladies from whom i wrested the situation.

 

[PMCErnie]

To update my portion of this thread, JIC anyone is curious what happened (granting that my experience is anecdotal; YMMV):

Took some time after i engaged this thread, and needed the car to more consistently behave poorly, until i took my little list of known issues with the 1st gen 8-AT, my wife's mother's deceased husband's death certificate, and clearly and calmly stated the case.
For clarity – the car was not serviced at the same dealership prior to my wife getting the car, and hadn't been downstate where it was originally purchased since the 2016 death of my wife's mother's husband (she remarried well after my wife was grown), so the familial connective tissue was pretty thin.

At any rate, it took a bit of back and forth, some of which was between the not-quite-local Hyundai dealership (went to another, just across state lines b/c the local has pretty shoddy reviews and reputation – interestingly corroborated by the chosen dealer when i explained why we went there vs the closer dealer; "yeah, we've heard that about them...") and Hyundai corporate, but after a couple/few days, we were informed (i had to call and ask) that Hyundai would address the transmission problem, but wouldn't cover ancillary and unrelated...blahblahblah.

Worked in our favor (?) that by the time i got the '12 to them, it was pretty swiftly and consistently exhibiting the between-gear change disengage feeling and RPM surging. They confirmed the problem straightaway, determined that a required procedure/testing did not correct the problems, and let us know a couple of days later that Hyundai corporate authorized replacement of the transmission with a reman (i had to ask).

That was ahead of expiration of both 100k and 10-yr warranty coverage (approx 6500mi and 8 mo) and was completed in just over a week, back in January of this year.
I also had to ask for a rental/loaner, which they granted without push back, and the week + (Hyundai insists on the rental being a Hyundai, so we ended up with a '21 Elantra for the duration) may have gone on longer had i not been the squeaky wheel in pestering for information.

Since we got the car back, it's been operating fine/normally, and of course we're exceedingly pleased that the transmission problem was resolved.

If i were to find something of which to be critical, it would be that i had to persist at every step of the process.

The dealership was not forthcoming with any communications, wouldn't have covered an Enterprise rental had i not asked, and it seems would not have let us know the car was done had i not finally called over a week after the car was deemed qualified for the reman trans.
Found i was doing a bit of a dance between giving enough space so as not to be the person who calls for constant updates, but also not falling off the radar – but really minor inconveniences to pay.

Again, that's finding something to be critical of, because as far as addressing and resolving the REAL issue, Hyundai did so, in this particular situation.

Appreciate the input from forum veterans, as running it past y'all here provided me both an avenue for your considered insights, and enough additional confidence to approach Hyundai with our problem.
I needed to get out of my own head, and away from the caterwauling ladies from whom i wrested the situation.

Thanks for the positive update.

I don’t believe the dealer is required to provide a free loaner in this situation. You lucked out.