2010 almost certainly will have suspension changes

[Kenosfan]

This is my first post to your site, but it's not the first time I have visited your site: Before I forget let me thank those who created this site, to learn more about a new car!

My Wife & I recently went to the Baltimore Auto Show, one of the cars I was interested in looking at was the Genesis. I had really only saw one and it was setting in a parking lot. I made a quick walk around and liked what I saw.
I had read some articles about this car and was impressed with what I had read.

Rarely does my wife and I agress on a car but at the show we fell in Love with the Genesis. If and when we purchase this car it's for my wife. She now dirves a MB.

I decided I should learn a little more about this car, and I found this site: I was disturbed with the comments about the suspension and I have read most of your comments. I know some of you feels the comments about the suspenion is just a few complaining. I understand that you have to wonder what some people 's motives are. Today I got my Comsumers Report Mag. on cars. They seens to love the car but they point out the unstable suspension also. They don't go into details about it, but it is indicated. I would think those who feel others are setting up the car will look at this mag.

Again thanks for posting your comments you most likely saveed my wife and accident or being dissatified with the car.
We will wait until their is a post that this problems is taken care of. Unless this is done in 2009 we will wait until 2010. If no improvement we will purchase another MB

Thanks

 

[doug725]

I think you made the right decision - I wish I had waited another model year

 

[thomaspf]

Modification of the suspension to the 2010 specs could be made available to 2009 vehicles on an optional basis. How much (if anything) they would charge for that is a separate question.

Hyundai has made changes to other things in the car where there was nothing "wrong," such as providing speaker covers in the trunk below the rear deck retroactively for sold vehicles.

Bottom line is that Hyundai can do anything they want to do, so long as it complies with any regulatory or certification issues.

Hi Mark,

do you have any contact to point my service department to. I have my car in the shop on the 16th and wonder whether they could make those suspension changes while they have it. I hope it addresses the resonance problem I am experiencing.

Cheers

Thomas

 

[Mark_888]

Hi Mark,

do you have any contact to point my service department to. I have my car in the shop on the 16th and wonder whether they could make those suspension changes while they have it. I hope it addresses the resonance problem I am experiencing.

Cheers
Thomas

Not really anything that I can disclose. I am quite sure that Hyundai does not want to publicize any such plans right now for 2010 for obvious reasons, and they will deny any knowledge about it.

Unless HMA issues a TSB for 2009 models, the dealers will not be able to make changes even if they did know about the 2010 plans. I have no information about the extent of the changes or whether they could easily be retrofitted to 2009 models.

 

[thomaspf]

Fair enough. I thought this was mentioned at one of the Think Tank chats?

Who was the guy conducting the chat?

Cheers

Thomas

 

[ImInPA]

Excellent question. I do not see any harm in disclosing the name of the person conducting the think tank chat. Since this issue was simply a topic of discussion during that chat, I am certain that Hyundai would not mind that information being released.

 

[Mark_888]

Excellent question. I do not see any harm in disclosing the name of the person conducting the think tank chat. Since this issue was simply a topic of discussion during that chat, I am certain that Hyundai would not mind that information being released.

I do not believe that HMA wants to publicly discuss the subject of possible suspension changes for 2101 at this time, so they are going to deny knowledge of it anyway. Although I took notes, some of the answers where not exactly straight forward, and are being relayed based on my recollection and interpretation of what was said. Certain questions (regarding retrofit to 2009) were completely ignored (even though asked 3 times).

 

[ImInPA]

Mark, I could understand your reluctance to share this information if you are a Hyundai employee. Otherwise, I don't get it. If I am reading your last post correctly, it seems now that most of this thread is based simply on an interpretation of what might have been answered if Hyundai actually answered (which it sounds like they didn't). Interpretations can be quite different from what actually might happen. The bottom line for me is that your posts and doug's posts have created much FUD (fear, uncertainty, and doubt) with regards to the quality of this vehicle. I know it has given me much pause in deciding on a Genesis. Between this issue and the electronic gremlins, I am unclear how so many in the automotive press have been so completely duped on the Genesis' quality.

Hell, I keep reminding myself that the Chevy Vega was also a COTY, even thought the engines had a tendency to catch fire. Sounds like this is the case with the Genesis, lots of hype, little substance where it counts.

 

[zedbyers]

it seems now that most of this thread is based simply on an interpretation of what might have been answered if Hyundai actually answered (which it sounds like they didn't). Interpretations can be quite different from what actually might happen.

i too have struggled with this thread as well, and mark's reluctance to be more specific here. if this info was gained in a thinktank chat session it is public info and fair game.

this is the beauty of the internet! it is full of opinion!! ha...

fwiw my genesis has been problem free and i am quite happy with the suspension.

 

[Mark_888]

Mark, I could understand your reluctance to share this information if you are a Hyundai employee. Otherwise, I don't get it. If I am reading your last post correctly, it seems now that most of this thread is based simply on an interpretation of what might have been answered if Hyundai actually answered (which it sounds like they didn't). Interpretations can be quite different from what actually might happen. The bottom line for me is that your posts and doug's posts have created much FUD (fear, uncertainty, and doubt) with regards to the quality of this vehicle. I know it has given me much pause in deciding on a Genesis. Between this issue and the electronic gremlins, I am unclear how so many in the automotive press have been so completely duped on the Genesis' quality.

Hell, I keep reminding myself that the Chevy Vega was also a COTY, even thought the engines had a tendency to catch fire. Sounds like this is the case with the Genesis, lots of hype, little substance where it counts.

I am not a Hyundai employee or in any way associated with Hyunda, a dealer, etc.

I think I was very specific about what was said.

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[Mark_888]

i too have struggled with this thread as well, and mark's reluctance to be more specific here. if this info was gained in a thinktank chat session it is public info and fair game.

this is the beauty of the internet! it is full of opinion!! ha...

fwiw my genesis has been problem free and i am quite happy with the suspension.

The person mentioned that the discussion was confidential. Hyundai will deny it anyway since they might just claim the person was misquoted or misinterpreted. I don't think I misquoted or misinterpreted, but they obviously don't want that information disclosed right now if it is in fact true (since it might cause people to wait for 2010 to purchase a Genesis instead of purchasing now).

I don't understand what difference it makes who exactly said it. What are you going to do with that information if I told you?

 

[zedbyers]

The person mentioned that the discussion was confidential. Hyundai will deny it anyway since they might just claim the person was misquoted or misinterpreted. I don't think I misquoted or misinterpreted, but they obviously don't want that information disclosed right now if it is in fact true (since it might cause people to wait for 2010 to purchase a Genesis instead of purchasing now).

I don't understand what difference it makes who exactly said it. What are you going to do with that information if I told you?

if you didn't hear it in a think tank session or other public forum, then you probably shouldn't be speaking about it here. you yourself said the conversation was confidentail. if you did it is public info, and you should speak freely of it. anyone can join in on think tank sessions. how do we know that a car mag wasn't there and won't put it in print in a month or two? i love guys who 'have inside' information then crawfish on it. either they do or they don't. you give the appearance of being one of these guys. i really can't say, only you know.

at times though, you write with such authority. you clearly state that 'hyundai will deny it'. how can you say this? again if they stated something in a public forum, it is undeniable.

i am sorry i missed that session. if i had been there i would be more than happy to relay to the members of this forum what was said and by who. what will hyundai do? come take my genesis away? not sell me another car?

if they are putting out info in those sessions they don't want public, well shame on them for not thinking that website through.

these sessions are limited to a number of people. i would expect that a member of this forum that joins in a session on the genesis be able to come back here and openly relay the goings on. if they can't then let someone else take the spot in the session.

what am i going to do with it? not much! i am a internet skeptic. i question a lot of what i read. everyone on the internet is an expert. what i will do with it is form an opinion as to what value i should allow for a poster's writings.

i don't have a clue as to what/where you get your information. you seem to give out just enough to allow one think this or that, but not feel fully comfortable with it.

information is power.......

 

[ImInPA]

Well, it all boils down to the fact that all cars undergo some modifications and adjustments after their first model year. It seems that Mark has a firm grasp on the obvious. It is unlikely that an "inside source" would risk their very employment or violate his/her "non-disclosure" agreement by sharing ANY details with a customer about changes, especially with a customer that is openly not happy with this aspect of the product. Even more so when you consider that the company itself has not admitted that there is any problem at all. Mark has been one of the proponents of the suspension problem threads and asked questions regarding this issue during this "think tank." With all due respect to everyone, I am having some serious credibility issues with what is seeming more like "dis-information" than information.

 

[Mark_888]

if you didn't hear it in a think tank session or other public forum, then you probably shouldn't be speaking about it here. you yourself said the conversation was confidentail.

You are jumping to some conclusions here that are incorrect. I think that it is debatable as to whether the information was "confidential" based on what was said specifically about confidentially before the question was answered, and the obvious conclusion that such a forum is not by nature confidential. I compromised and decided to disclose the information, but not mention the name of the person.

No one has explained to me what the benefit would be to naming the person, since I don't think they would confirm it publicly at this time. Naming the person might discourage future such candid "conversations" in the future, which does not benefit anyone that I can think of.

Also, I was very specific about what was said, even using quotes at one point, so I don't think everyone is reading all of my posts carefully. Not only did I quote the person I mentioned, I quoted posts from other HMA employees verbatim in a discussion forum.

 

[Mark_888]

Well, it all boils down to the fact that all cars undergo some modifications and adjustments after their first model year. It seems that Mark has a firm grasp on the obvious. It is unlikely that an "inside source" would risk their very employment or violate his/her "non-disclosure" agreement by sharing ANY details with a customer about changes, especially with a customer that is openly not happy with this aspect of the product. Even more so when you consider that the company itself has not admitted that there is any problem at all. Mark has been one of the proponents of the suspension problem threads and asked questions regarding this issue during this "think tank." With all due respect to everyone, I am having some serious credibility issues with what is seeming more like "dis-information" than information.

I have explained in minute detail the information I received from HMA employees, and the only thing I did not disclose are the names of the people (although the first name and "title" of some of them is mentioned if your read all my posts in this thread).

From this, you have apparently decided that I am lying (passing "disinformation"). Those are some mighty bigs words bud.

 

[ImInPA]

Mark, in no way have I accused you of lying. I think it is more a matter of interpretation. You made a pretty big claim of having inside knowledge specific to the suspension issue. You implied that somehow Hyundai has chosen you to confide in that they do in fact have an issue with the suspension. As you can see from other posts, I am not alone in wondering what the motivation is for protecting Hyundai as opposed to helping fellow Genesis owners. If you were truly out to make the Genesis a better vehicle, there is no reason you would not disclose more. In fact, sharing with more people what you claim to know would allow more people to contact Hyundai and tell them "Look, we know you know it is broken so fix it!!!" That is what you claim your mission is; however, the biggest tool you have in accomplishing this has not been offered. Kind of like saying "I know who stole your car, but, I promised them I would not tell you who it is." Some things are better just kept to yourself.

I do believe there will be many changes in the 2010 Hyundai Genesis. For example, I am pretty sure the faulty fuel door plunger will not make it into production in 2010. I can assure you that if I had inside information about a screw-up from a company, I would share that information with fellow consumers rather than protect the offending company.

 

[Mark_888]

Mark, in no way have I accused you of lying. I think it is more a matter of interpretation. You made a pretty big claim of having inside knowledge specific to the suspension issue. You implied that somehow Hyundai has chosen you to confide in that they do in fact have an issue with the suspension. As you can see from other posts, I am not alone in wondering what the motivation is for protecting Hyundai as opposed to helping fellow Genesis owners. If you were truly out to make the Genesis a better vehicle, there is no reason you would not disclose more. In fact, sharing with more people what you claim to know would allow more people to contact Hyundai and tell them "Look, we know you know it is broken so fix it!!!" That is what you claim your mission is; however, the biggest tool you have in accomplishing this has not been offered. Kind of like saying "I know who stole your car, but, I promised them I would not tell you who it is." Some things are better just kept to yourself.

I do believe there will be many changes in the 2010 Hyundai Genesis. For example, I am pretty sure the faulty fuel door plunger will not make it into production in 2010. I can assure you that if I had inside information about a screw-up from a company, I would share that information with fellow consumers rather than protect the offending company.

You are entitled to your opinion, but don't insult my intelligence by denying what you said. You said I had "credibility issues" and was passing out "dis-information".

I never implied that "Hyundai has chosen" me or anything of the sort. I posted all the information to the best of my recollection, and a lot more than just about the suspension issue (in various other threads) and even about other Hyundai models. You still have not explained why it is so important that I disclose the exact name of the person who said these things. If I did disclose his name, there is nothing to prevent you from saying that I made that up also. If you were to ask the person whether he said it, I assuming he will deny it, since it is going to make it harder to sell 2009 models if people think the suspension issue (for those who think there is an issue) will be improved in 2010 (even if the change is modest).

I have posted quite a bit of other information that is very specific, including:

- smart cruise control (active braking)
- lane departure warning system system

My recollection is that these two things will be an option in 2010 (probably in Tech package), but could be later.

Apparently AC power outlet (for laptops, etc) did not make the 2010, but maybe later.

Keep in mind that they haven't starting building the 2010 yet, so all the information I have is subject to last minute changes.

With regard to saying "Some things are better just kept to yourself" that seems inconsistent with your demand that I tell you everything. I would like to know what your exact motive is for saying that.

 

[BigElm]

Well, you will always have your 'questionable people' but I'll say this.. I know/get alot of inside info for another car manufacturer from my sources and for the sake of them not losing their jobs or credibility, it stays confidential. I'll share some information like Matt does and yet you'll have those who NEED to know who these sources are

I always say to take things with a grain of salt and when the time comes for the info to be officially released, then all the naysayers can take a back seat.

 

[stanco]

After Hyundai closed my suspension complaint 4 months ago, thru persistence
I had it re-opened,the jokes on us fellas and their factory techs are trained robots with a new technique.

1] load my car with 2-250 pounders and 1-200 pounder plus my 195#'s-4 men

2] I bumped & bounced them thoroughly no doubt but less than I get alone

3] Denied any problems like mine in eastern district.They must state canned
position :
" CAR SUSPENSION WORKING AS PER DESIGNED "

"NO PROBLEM FOUND"


My quote " this is by far the worst suspension of the 42 cars I've owned".

Story is over. Please don't anyone mention Hyundai to me ever !

 

[Mark_888]

After Hyundai closed my suspension complaint 4 months ago, thru persistence
I had it re-opened,the jokes on us fellas and their factory techs are trained robots with a new technique.

1] load my car with 2-250 pounders and 1-200 pounder plus my 195#'s-4 men

2] I bumped & bounced them thoroughly no doubt but less than I get alone

3] Denied any problems like mine in eastern district.They must state canned
position :
" CAR SUSPENSION WORKING AS PER DESIGNED "

"NO PROBLEM FOUND"


My quote " this is by far the worst suspension of the 42 cars I've owned".

Story is over. Please don't anyone mention Hyundai to me ever !

It is working as designed. That's the problem.