Same problem. All the wires were broken or severely frayed. The location was not where the TSB indicated, but rather inside the trunk guide tube, as some others have found as well. A clear design defect that Hyundai should have offered to repair for free. Took me a few hours to splice them all and, since some of the broken wires were the same color, it was impossible to know if they were all mated correctly at the time of repairing.