I had a 2013 for three years and the car had not a single defect of any kind in that time.
I have now had a 2015 for a year and in that time the car has gone completely dead overnight on six occasions. On each occasion the car was recovered by jumpstarting and then the dealer kept it with him for troubleshooting (on one occasion for ten days). On the first occsion the battery was changed but no explanation has ever been found. On this last occasion there is a new wrinkle as the car will not respond to jumpstarting. The dealer will collect the car on Monday and perhaps the fact that it is completely dead this time will aid troubleshooting
If nothing can be found I would like to move ahead. I'm not sure what I want just yet, perhaps a return of the bulk of the money and say goodbye to the brand.
In any case, I know some of you have been down this road before so I would be gratefulfor any advice as to what does or doesn't work when approaching Hyundai for redress.
I have now had a 2015 for a year and in that time the car has gone completely dead overnight on six occasions. On each occasion the car was recovered by jumpstarting and then the dealer kept it with him for troubleshooting (on one occasion for ten days). On the first occsion the battery was changed but no explanation has ever been found. On this last occasion there is a new wrinkle as the car will not respond to jumpstarting. The dealer will collect the car on Monday and perhaps the fact that it is completely dead this time will aid troubleshooting
If nothing can be found I would like to move ahead. I'm not sure what I want just yet, perhaps a return of the bulk of the money and say goodbye to the brand.
In any case, I know some of you have been down this road before so I would be gratefulfor any advice as to what does or doesn't work when approaching Hyundai for redress.