Bluetooth & Full Duplex

[phar44]

I have a 2 week old 2013 Genesis. I'm noticing that when I'm on a phone call, I have problems with full duplex. When the other party is talking, they only hear broken bits of my speech. I should expect full duplex, no? Anyone else experience this? My phone is an iPhone 5, FWIW.

 

[JasTheAce]

Most speakerphone systems (which is what I would categorize the genesis audio as effectively) will turn off the mic when the other party is talking to prevent feedback. Try speakerphone on your iPhone and see how it works in comparison.

 

[phar44]

Even though I know better i tested as suggested. Perfect duplex on built-in speakerphone. The reason this jumps out at me is that I've never experienced this before in other factory Bluetooth systems.

 

[PMCErnie]

I have a 2 week old 2013 Genesis. I'm noticing that when I'm on a phone call, I have problems with full duplex. When the other party is talking, they only hear broken bits of my speech. I should expect full duplex, no? Anyone else experience this? My phone is an iPhone 5, FWIW.

No such problems with my iphone 5. Still, try pairing some family/friends' phones of other brands.

 

[my2wins]

My iphone 4s works over my 3 week old Genesis system. That said, I have noticed a problem that seems like half duplex when I use the phone with the AC on. Even down to the lowest setting of AC, it affected the call quality.

It's kind of like being on a conference call when some schmuck in the room puts a slide projector next to the speaker phone, and the fan over rides the duplex ability of the polycom and no one on the phone can hear anything being said in the room.

Not sure if an AC fan has anything to do with what you're experiencing?

 

[DRS]

I have a 2 week old 2013 Genesis. I'm noticing that when I'm on a phone call, I have problems with full duplex. When the other party is talking, they only hear broken bits of my speech. I should expect full duplex, no? Anyone else experience this? My phone is an iPhone 5, FWIW.

I get this too. Jitter and distorted is how the far end hears my voice. I can tell when this goes on with a slight jitter or garble. Or a drop out of the BT.

I have not correlated the AC aspect of it. I can pass on that low fan speeds with AC on I still get this effect. No more difference I have seen with the fan blowing high on the mic in the ceiling.

This system is not nearly as good as my multiple Fords with Sync BT from a noise canceling aspect with sunroof and windows open.

 

[DRS]

And I am using a iPhone 5.

 

[JasTheAce]

Warning: lots of pages. (Over 450 posts)

Apple support community on iphone5 and Bluetooth issues with cars.

https://discussions.apple.com/thread/4349029?start=0&tstart=0

Skimming the discussion iphone 4s is OK, newer androids are OK (maybe not the s4?)

 

[Mark_888]

Warning: lots of pages. (Over 450 posts)

Apple support community on iphone5 and Bluetooth issues with cars.

https://discussions.apple.com/thread/4349029?start=0&tstart=0

Skimming the discussion iphone 4s is OK, newer androids are OK (maybe not the s4?)

My guess is that all the phones work the same and the supposed difference is just hysteria. I don't believe that the Genesis Bluetooth has full duplex with any phone.

 

[JasTheAce]

My point is that Apple has done something odd to the iPhone 5 Bluetooth under ios6 which is causing issues for many people, so I wouldn't rule out the phone being the culprit. That's what is going on in the link I posted.

Its clearly not going to work as expected for any phone if it doesn't work for the best most advanced phone in the world, the iPhone 5!!! /Sarcasm

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[Mark_888]

My point is that Apple has done something odd to the iPhone 5 Bluetooth under ios6 which is causing issues for many people, so I wouldn't rule out the phone being the culprit. That's what is going on in the link I posted.

Its clearly not going to work as expected for any phone if it doesn't work for the best most advanced phone in the world, the iPhone 5!!! /Sarcasm

I understand you point, but don't buy it. People have issues for a variety of reasons, not necessarily their phone.

 

[JasTheAce]

I just tested in my 13 r spec and had no loss of duplex (Samsung galaxy nexus)

 

[JasTheAce]

There is a possibility the iPhone ambient sound software is interfering with the call quality. If you want to try a different test....

Sitting stationary in your driveway, or somewhere safe (not your garage), leave the phone OUTSIDE of the car and perform your duplex test.