Brake Fluid Recall!

[Mark_888]

I received a snail mail postcard in Coast Guard Orange stating:

"URGENT/RECALLNOTICE"

Your Yr 2009 automobile is in need of correction to assure its
continued safe operation. You have been notified by your automotive
division of the existing problem but you have NOT taken steps to
have the correction made. We urge you to call for an appointment as soon
as possible.
email________________________
This is extremely important. Call ____________________ Service Dept.
Vehicle ID No. ________________________
Make_________________ Modification TL6 Brake Fluid Replace
So...They call it a recall and I was never notified until seeing it here on the forum and then getting the above postcard.

Is that from the dealer where you purchased the car? If not, it may be a clever way for another dealer to get your service business in the future. I have not received anything from my dealer yet (or any other dealer).

 

[Southern Boy]

Can someone upload the rest of the recall as an image please? I am on vacation, and do not have my VIN handy

File to big to up load, but VIN number is punched on the floor under the front passenger’s seat. To check the number, open the cover, or The VIN is also on a plate attached to the top of the dashboard. The number on the plate can easily be seen through the windshield from outside.

 

[mikec]

Can someone upload the rest of the recall as an image please? I am on vacation, and do not have my VIN handy

Do you have your proof of insurance card(s) with you? Usually the VIN is on those cards. Or log into your insurance company's web site... review your coverage and I'll bet you can see the VINs of all your insured vehicles.

mike c.

 

[Jbo]

This "small orange postcard" is a "bait" ad. Go to Hyundai site and check your vin for open recalls

 

[PMCErnie]

The brake fluid change is not a government-mandated recall. Hyundai calls these kind of things "campaigns," or TSBs. If it was a true recall, you would have seen it on CNN.

 

[wheines]

The orange card was not from the dealer where I had purchased the car but from the dealer where I have always had my car serviced.

If it is a 'bait", then I'm truly disappointed for I have always been
satisfied with their service and probably would have purchased my next car there.

 

[PMCErnie]

The orange card was not from the dealer where I had purchased the car but from the dealer where I have always had my car serviced.

If it is a 'bait", then I'm truly disappointed for I have always been
satisfied with their service and probably would have purchased my next car there.

Semantics. Your servicing dealer was smart to keep you posted, but that does not make this a "recall," per se. A recall stems from a Federal Government agency act. Again, you're servicing dealer is trying to keep your business. That's a good thing, but they shouldn't send out misleading communications. In their notice, they accused you ignoring prior warnings. How do you feel about that?

 

[Jbo]

Assuming brake fluid campaign is real(I have not read TSB) you should have it done. Do 't get caught up inmerchandisingploys.

 

[Mark_888]

Semantics. Your servicing dealer was smart to keep you posted, but that does not make this a "recall," per se. A recall stems from a Federal Government agency act. Again, you're servicing dealer is trying to keep your business. That's a good thing, but they shouldn't send out misleading communications. In their notice, they accused you ignoring prior warnings. How do you feel about that?

As I mentioned above, it is a little confusing because on the www.hmaservice.com website, when you enter your VIN, it shows a list of "Recalls" that includes the brake fluid TSB. "Recalls" is the exact word Hyundai uses on that website. But the word recall is not used inside the description of each TSB.

However, since Hyundai is not notifying everyone, and the TSB says it is only to be applied to any car in inventory or in the shop for some other reason, it is clearly not a recall in the traditional sense.

Not all recalls involve the government, although some are mandated by the government if there are serious safety concerns and the automaker does not do a voluntary recall. As I also noted previously, Toyota/Lexus are doing a lot more voluntary recalls lately, which is not a negative on the quality of their vehicles, but rather an acceptance of responsibility to fix things that are wrong.

 

[Mark_888]

Assuming brake fluid campaign is real(I have not read TSB) you should have it done. Do 't get caught up inmerchandisingploys.

Yes the TSB is real, and everyone should have it done (assuming their car build date qualifies, which means that after a certain build date the factory starting using DOT-4 fluid and the TSB does not apply to those cars).

______________________________

Help support this site so it can continue supporting you!

 

[PMCErnie]

The term "recall" is most often and traditionally applied to an action taken by the National Highway Traffic Safety Administation. These are the alerts that receive national attention in the news media, not the maintenance alerts of individual motor companies.

A search of their database indicates that there are no NHTSA recalls whatsoever for the 2012 Genesis. Have at it and look up your own model year.

http://www.nhtsa.gov/Vehicle+Safety/Recalls+&+Defects

 

[Mark_888]

The term "recall" is most often and traditionally applied to an action taken by the National Highway Traffic Safety Administation. These are the alerts that receive national attention in the news media, not the maintenance alerts of individual motor companies.

A search of their database indicates that there are no NHTSA recalls whatsoever for the 2012 Genesis. Have at it and look up your own model year.

http://www.nhtsa.gov/Vehicle+Safety/Recalls+&+Defects

"Most Often"? Yes, but not always. Some recalls are initiated voluntarily by the manufacturer. Toyota has recently started doing more voluntary recalls as a failout of their accelerator sticking fiasco a few years ago. Also some recalls are not safety related, and therefore not investigated by the NHTSA.

We already know that the Genesis Brake Fluid TSB is not a Recall, because owners are not being notified. This is despite the "recall" wording on the HMA Service website. Whether or not it should be a recall (and owners notified) is another matter. Obviously, members of this forum have a big advantage in finding out these things compared Genesis owners who are not members, especially if they have routine maintenance (oil changes, etc) done somewhere other than a Hyundai dealer.

 

[OneFunGenesis]

All -

Who cares if this is a recall or a TSB. What matters is that you get it done. I have made a service appointment to have this taken care of and you should as well. The braking force on this car is deplorable, so I am happy to have this.

Maybe you all didn't read correctly, but I am on vacation. I fly EVERYWHERE. No car. I'm not going to drive. I'm not poor, nor a p$%#y. So that is why I don't have my VIN handy. I know very, very well how to find my VIN. I do not have that option.

Thanks all.

OFG

 

[Philth]

Disagree. The breaking on my '12 is superior to most, if not all, that I've driven. I seriously doubt that swapping brake fluid out will help anything.

And to me, it surely matters if it is a recall or a TSB. Recall = safety issue directed fix by NHTSA. TSB is not a safety issue. I'll take my time with getting my fluid swapped. I like to get it done every 2 years anyway. I have about a year left before my first change is due.

 

[wheines]

I plan to get mine changed also. I wonder what explanation I'll get from the Hyundai dealer about the orange 'recall' card.

I checked the NHTSA.gov website and they show zero recalls for the Genesis.

 

[OneFunGenesis]

My braking on my nissan was FAR superior to this car. It has probably changed from the 2009 MY though.

 

[PMCErnie]

Here's some interesting reading on brake fluid.

http://www.stoptech.com/technical-support/technical-white-papers/brake-fluid

 

[Philth]

My braking on my nissan was FAR superior to this car. It has probably changed from the 2009 MY though.

Weren't the brakes one of the things Hyundai changed/improved on in the '12s?

 

[wheines]

Received this from Hyundai:
Thank you for contacting Hyundai Motor America. We are pleased to provide the information you request.

Our records show there is a campaign set for your 2009 Genesis involving replacement of brake fluid. Since this campaign does not effect safety or government specifications, it is normally completed at your next service visit at the dealership. Or records show you have primarily been dealing with Pugi Hyundai for service, and the service department there would be glad to schedule and appointment for you to have this campaign completed. They have complete information on it relative to your vehicle. We find no other outstanding concerns with your Genesis.

We have documented your inquiry. Please reference case number 5415560 if we can provide further assistance.

Thank you again for contacting Hyundai Motor America.

 

[tshile]

I'm confused. Is a tsb done for free but only if you have your car in for some other service? I can't just take it in for this?