Yep, I get it and empathize. Personally I didn't want to mess around with uneducated dealers so I just bought the euro pads and installed them myself. I'm satisfied with the results. Fwiw.Thanks. I know that 90% of the time is the caramic pad residue deposited on the rotors, many Stinger owners are having the same issue but I need to corroborate the rotors are not warped from another cause. OEM Euro pads for our cars are really expensive ($400) My car is a lease and I don't want to expend too much money on it. Looking for some aftermarket pads could be the solution like Akebono or Centric Posi-quiet but let's see first what the dealer says.