Consumer Reports GV80

[Backslack]

Has anyone had success with Genesis' recall website @ Genesis - Recalls It tells me that I've entered a Hyundai VIN, redirects me to Hyundai - Recalls and then says there are no matches. I don't know if the redirect to Hyundai's website is expected for Genesis vehicles - in some way it makes sense, since they're related. The article says end of May for notifications, so I guess I'll check back then.

There's a good chance your vehicle isn't even part of the recall since it's only for 147 cars.

 

[YEH]

I'm puzzled by the CR review that came out today on the GV80. For the most part, the narrative is extremely favorable yet the overall rating was mediocre-63. Road test score 81. These numbers are much below other vehicles like the Subaru Outback.

To put things in context, 63 is a pretty good overall score considering the Aviator got a 45 and the GLE, a mediocre 43.

For CR, the value quotient is a big factor (too much imo), which is why the FWD Lexus models tend to be on their recommendation list even tho their road test scores aren't exactly inspiring.

Same reason why the Telluride gets a 97 - one of the highest scores ever given by CR, and the highest for a CUV/SUV.

 

[FAUDR]

Here is a link that explains CR methods for testing and rating....I don't think that value is a big consideration.

What Goes Into CR's Overall Score for Cars - Consumer Reports

Here is how Consumer Reports combines its test and survey findings into an Overall Score to help members easily find the best cars, SUVs, and trucks that suit their needs.

www.consumerreports.org

 

[BoilerUp!]

Huh, a very favorable review with only a couple of minor issues (MPG, which everyone knows going in, and infotainment input). But a drop to an overall rating of 63, presumably due to reliability concerns, seems excessive. I tried Googling to find those concerns from the initial Korean launch and couldn't find them (I'm not questioning that they're there, but my web search wasn't successful). I did find tons of top ratings over the last few years for Genesis overall on reliability, usually vying with Lexus for the top spot, and I also found many high "predicted reliability" ratings for the GV80 from reviewers. Anyone know what those initial issues were and the extent to which they have already been addressed?

The articles I found all had to do with the diesel engines in Korea. Not an issue in the US.

 

[YEH]

Here is a link that explains CR methods for testing and rating....I don't think that value is a big consideration.

What Goes Into CR's Overall Score for Cars - Consumer Reports

Here is how Consumer Reports combines its test and survey findings into an Overall Score to help members easily find the best cars, SUVs, and trucks that suit their needs.

www.consumerreports.org

While not explicit, value seems to be an implicit consideration from what I've seen from CR (they do take into account cabin/cargo and storage space in the customer satisfaction element).

Take the Top 10 list for CR - filled with Subaru sand Toyotas (and mostly crossovers); quite a different list from C/D's 10Best.

Only lux make model being the RX which has long been known for its value proposition (offering more space than a comparably priced GLC or X3).

Top 10 models like the RX, Corolla and Camry aren't even on C/D's Editors' Choice list, much less their 10Best.

Now, reliability and safety (disagree with CR's take that every trim should have the safety suite standard, which can price out certain buyers) are the 2 biggest factors for CR, but they continually bring up the value equation when they recommend vehicles.

 

[Husky]

Boring cars won't likely be on C/D's best list. They cater to the smaller segment of car owners who enjoy driving.
CR is geared more towards the larger segment of consumers who buy a car primarily for utility, with safety, reliability and value in mind, as you said. They aren't so concerned with how exciting it is to drive. Of course, that doesn't prevent those of us who enjoy spirited driving from benefiting from their data for safety and reliability. I put a very high premium on performance, but I still want the car to be safe and reliable.

 

[billf]

Can someone answer this question that has their GV80? CR notes that several testers when turning the “transmission dial” to go into Park inadvertently turned it too far and went into reverse. When I test drove the GV80 I recall that the Park option was not part of the dial. It was something you push. I may have misunderstood their complaint but I do not understand how you could turn the dial too far and go into reverse, Any clarification from members who already have their vehicles would be appreciated, thanks.

 

[ckon]

Can someone answer this question that has their GV80? CR notes that several testers when turning the “transmission dial” to go into Park inadvertently turned it too far and went into reverse. When I test drove the GV80 I recall that the Park option was not part of the dial. It was something you push. I may have misunderstood their complaint but I do not understand how you could turn the dial too far and go into reverse, Any clarification from members who already have their vehicles would be appreciated, thanks.

Can someone answer this question that has their GV80? CR notes that several testers when turning the “transmission dial” to go into Park inadvertently turned it too far and went into reverse. When I test drove the GV80 I recall that the Park option was not part of the dial. It was something you push. I may have misunderstood their complaint but I do not understand how you could turn the dial too far and go into reverse, Any clarification from members who already have their vehicles would be appreciated, thanks.

Sounds like someone who really wasn’t trying very hard to figure out what he was doing. Park is a pushbutton.
Theoretically it is possible to go to to Reverse, but the detent is very stiff and noticeable, at least in mine. Occasionally I won’t make it all the way into R the detent is so stiff. At any rate, there’s no problem. There’s also no way to get it into Park that way. Sounds like the reviewer was trying to come up with a criticism and just didn’t know what he was talking about.

 

[Blitz118]

Can someone answer this question that has their GV80? CR notes that several testers when turning the “transmission dial” to go into Park inadvertently turned it too far and went into reverse. When I test drove the GV80 I recall that the Park option was not part of the dial. It was something you push. I may have misunderstood their complaint but I do not understand how you could turn the dial too far and go into reverse, Any clarification from members who already have their vehicles would be appreciated, thanks.

The dial does not go into park. You have to push the button to get into park. So we have no idea what they are talking about. It makes you wonder what vehicle they were driving/reviewing.

 

[ckon]

The dial does not go into park. You have to push the button to get into park. So we have no idea what they are talking about. It makes you wonder what vehicle they were driving/reviewing.

Yup. Also, “several testers”??? That’s kinda suspicious. Sounds like a bit of gratuitous bad mouthin’ just for fun.

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[billf]

I am cutting and pasting an excerpt from the CR review. If this is not the case, this is very concerning.

....We also don’t like the unconventional operation of the rotary gear selector knob—it’s too easy to end up in Reverse when turning the knob all the way to the left to shift to Park; inadvertently ending up in Reverse can be dangerous, and it caught several of our drivers by surprise...

 

[billf]

By the way, I just wrote CR asking for an explanation of how turning the knob to the left will ever get you into park. I will let you know what they say. My guess is their response will be something along these lines: Our testers assumed that park would be all the way to the left or something to that effect.

 

[ckon]

I am cutting and pasting an excerpt from the CR review. If this is not the case, this is very concerning.

....We also don’t like the unconventional operation of the rotary gear selector knob—it’s too easy to end up in Reverse when turning the knob all the way to the left to shift to Park; inadvertently ending up in Reverse can be dangerous, and it caught several of our drivers by surprise...

I don’t think that speaks very highly of their drivers. The detent for Reverse requires a considerable force to overcome. At least on mine, the effort required to shift into Neutral or Drive isn't near enough to accomplish a shift into Reverse. It probably takes nearly double the grip on the shifter knob to get it into Reverse. To do it accidentally, you'd have to be really manhandling the mechanism everytime.

PS: I've NEVER, not even once, tried to shift into park by rotating the shift knob. I'm capable of doin' some pretty dumb things, but the big red "P" button in the middle of the knob is a pretty constant reminder that it needs to be pushed to accomplish a shift into Park. Or, ya can just shut off the engine to shift into Park. That's always the easiest way.

 

[m0pher]

By the way, I just wrote CR asking for an explanation of how turning the knob to the left will ever get you into park. I will let you know what they say. My guess is their response will be something along these lines: Our testers assumed that park would be all the way to the left or something to that effect.

Wouldn't surprise me. As others have noted, there is no way to rotate the dial into Park. On my test drive, I did once rotate into neutral whilst driving, when I was trying to change the drive mode from Sport to Comfort. I've never made that mistake since - muscle memory now checks in with my brain about the size of the dial before rotating anything while my eyes remain on the road. That said, I do wish that I could change the drive mode from the steering wheel to mitigate this problem entirely.

 

[ckon]

Wouldn't surprise me. As others have noted, there is no way to rotate the dial into Park. On my test drive, I did once rotate into neutral whilst driving, when I was trying to change the drive mode from Sport to Comfort. I've never made that mistake since - muscle memory now checks in with my brain about the size of the dial before rotating anything while my eyes remain on the road. That said, I do wish that I could change the drive mode from the steering wheel to mitigate this problem entirely.

In fairness, I suppose, if you’re used to the Ford shifters, the Park is on the same knob (I think). That could be a possible excuse for cranking the knob to try to get into Park.

 

[Vandenplass1]

I choose the GV80 3.5T Prestige. Why did I had a preference for Genesis, the second row are electric not manual. When I received the car about 2 weeks ago, I checked for this feature. I can't beleive it. Thios option are only for American market. I am very angry about that. The infotainement are very complicated (the previous car was a Sorento 2017). I love the design very very much.

 

[RCH04]

I choose the GV80 3.5T Prestige. Why did I had a preference for Genesis, the second row are electric not manual. When I received the car about 2 weeks ago, I checked for this feature. I can't beleive it. Thios option are only for American market. I am very angry about that. The infotainement are very complicated (the previous car was a Sorento 2017). I love the design very very much.

Where are you located?

 

[jimmak]

I looked on the Canadian Genesis website and I didn't see powered 2nd row seats as an feature. I've seen several complaints from our good friends to the north listing features not available to them. It sucks

I was interested in buying an RDX when the new model came out a couple of years ago. It did not offer power folding mirrors. I refused to purchase a "luxury" car that did not have the features that my 2015 Kia Optima SXL had. Acura customer service (no service) sent me a link to the owners manual. There were directions to use the power folding mirrors with an asterisk. "Canadian Models Only". Though I was pissed, I'm very glad they made that stupid choice or maybe I would not be driving my GV80. .

We have several very good Canadian friends, and though we are different countries, we are similar in very many ways. I don't understand why both markets are treated so differently.

I was one of the many that saw the IR navigation promoted on the Korean models, and surprised and disappointed not get it.

 

[Vandenplass1]

Where are you located?

Varennes in Quebec

 

[Londoner01]

I choose the GV80 3.5T Prestige. Why did I had a preference for Genesis, the second row are electric not manual. When I received the car about 2 weeks ago, I checked for this feature. I can't beleive it. Thios option are only for American market. I am very angry about that. The infotainement are very complicated (the previous car was a Sorento 2017). I love the design very very much.

I believe all 3 row models in Canada and USA have manual second row seats.