cat@pembrook.com
Hasn't posted much yet...
I have a 2015 Genesis, bought it new and it has 13,000 miles on it. I noticed that the automatic braking wasn't always working. Sometimes the car would actually speed up as it got closer to another vehicle! Glad I never really relied on that feature. Anyway, I reported it when I brought the car in for its first oil change and was told to be sure the sensors were kept clean. They cleaned them and it was still happening, but I figured it was just something that I would have to get used to. Then recently the Check PSB warning would pop up intermittently and the car seemed to skip a beat while traveling 65 miles an hour!! Took it in again and was told that the computer needed to be cleared of its errors, kinda like rebooting your PC and that would probably take care of it. Three days later drove 30 miles to a customer with no issues but on the trip home I think every warning light on the car was lit up!(See attachment)
So now my dealer has had my car for 2 weeks. After 1 week they called me to say they were going to replace the main computer and START there! Three days later...........no luck. Then I received a call saying they were going to replace the fuel pump and that 50% of my issues were taken care of. So now I wait to see if this takes care of the problem or ..................... I'm beginning to feel that California's Lemon Law is about to be applied! Hope not, but it's not looking very good right now. I've been a Toyota person all my life. Why did I ever change? My 2003 Avalon with 227,000+ miles has never had any issues like this!!!!!!!! Soooo disappointing!
So now my dealer has had my car for 2 weeks. After 1 week they called me to say they were going to replace the main computer and START there! Three days later...........no luck. Then I received a call saying they were going to replace the fuel pump and that 50% of my issues were taken care of. So now I wait to see if this takes care of the problem or ..................... I'm beginning to feel that California's Lemon Law is about to be applied! Hope not, but it's not looking very good right now. I've been a Toyota person all my life. Why did I ever change? My 2003 Avalon with 227,000+ miles has never had any issues like this!!!!!!!! Soooo disappointing!