Do you know that there are now two brands of Genesis cars?

[Nikgen]

Yawnnnn....

What's funnier - that you wasted your time responding to a thread you obviously have no interest in - or - that you think anyone here cares that you are bored by the topic?

 

[PMCErnie]

Yawnnnn....

What? The sky isn't falling after all?

 

[PMCErnie]

I wonder if "Genesis" will service our Hyundai Genesis at the new dealerships.

Ahem, they haven't even opened one Genesis Motors dealership yet! Stop, already, with the wringing hands.

 

[trespinosranch]

Ahem, they haven't even opened one Genesis Motors dealership yet! Stop, already, with the wringing hands.

It's called thinking ahead. If you live in the present you will never get anywhere.

 

[LOVEMYSWEETNESS]

Ya gotta laugh about "Sweetness's" moanings. If anything, the value of the '15 & '16 models will increase, not decrease. They will be in much greater demand at a higher price. They will also likely be able to be serviced at Genesis Motors dealerships, if any ever get built near each one of us. Till then, many of us are more likely to die of old age. So, until older (disgraced?) Genesis owners reach that point, consider driving around with paper bags on your heads to limit the humiliations.

Sweetness, you might want to update your user profile to indicate that you own a 2nd generation 3.8. Somebody might think you are an inferior model owner like I am. Where did I put my paper bag?

I have written to both Hyundai and Genesis. Our vehicles will NOT be serviced by Genesis, even if and when they develop their own dealership network. They are Hyundais and always will be, despite the Gen 2's identical appearance and features to the G80. Right now, the 2nd Generation Genesis (particularly the 9.4" DIS head model) is "missing in action" from a Hyundai utilization of resources perspective. Hyundai has done little to provide software or the promised apps for our vehicles. Everything has been primarily focused on the Elantra and Sonatas, which are the big sellers. Now, they will be designing for the Genesis Motors Division, while the Gen 2 owners will continue to wait for items promised us WHEN WE PURCHASED our vehicles.
I don't appreciate your attempt at sarcasm re. my option packages. I have stated that they were purchased for physical safety reasons. You are obviously insensitive to the disabled.
This thread is intentionally in the Gen 2 area of the Forum. If your car is an older model, I don't know why you would be concerned. BTW, Sweetness is my car's name, not mine!

 

[Mark_888]

I have written to both Hyundai and Genesis. Our vehicles will NOT be serviced by Genesis, even if and when they develop their own dealership network.

I think you mean for warranty service. I am sure that you could take your 2015-2016 to a Genesis dealer for non-warranty service like oil changes, etc (but it will probably cost more than at a Hyundai dealer).

 

[PMCErnie]

I have written to both Hyundai and Genesis. Our vehicles will NOT be serviced by Genesis, even if and when they develop their own dealership network. They are Hyundais and always will be, despite the Gen 2's identical appearance and features to the G80. Right now, the 2nd Generation Genesis (particularly the 9.4" DIS head model) is "missing in action" from a Hyundai utilization of resources perspective. Hyundai has done little to provide software or the promised apps for our vehicles. Everything has been primarily focused on the Elantra and Sonatas, which are the big sellers. Now, they will be designing for the Genesis Motors Division, while the Gen 2 owners will continue to wait for items promised us WHEN WE PURCHASED our vehicles.
I don't appreciate your attempt at sarcasm re. my option packages. I have stated that they were purchased for physical safety reasons. You are obviously insensitive to the disabled.
This thread is intentionally in the Gen 2 area of the Forum. If your car is an older model, I don't know why you would be concerned. BTW, Sweetness is my car's name, not mine!

Hahaha! Insensitive to the disabled? That's a laugh. Nobody here mentioned anything about disabilities except you. Do you think you are the only driver with back problems, Sweetness? Join the club.

Be assured that Genesis Motors will always be happy to take money for servicing '15 & '16 Genesis (and likely all vehicles with the Genesis name on the trunk) at a price. Again, many of us here won't even live to see an exclusive Genesis dealer in our area. Till that changes, you will have to rub elbows with the great unwashed at your chosen Hyundai dealer. Yes, you are in the same boat as the rest of us great, unwashed, gen 1 owners. Sorry to make you feel soiled.

 

[penga25]

i skipped a lot of the thread but about 45k USA gennys have been bought from the numbers i can find. i think Genesis can pony up and offer new benefits to current owners as there are relatively few overall. that said, either way i will be happy with my car as i bought it with the knowledge of the current state of things and waiting for a g80 (i got my care about 2 months ago) didn't seem smart financially...i don't think I'd get an ultimate g80 v6 for 41k like i did with my 2016 Hyundai..

 

[markpoisson]

... This would be similar to the Toyota/Lexus, Mazda/Acura, Nissan/Infiniti, etc. models.

Mazda/Acura? Mazda tried to launch Amati back in the '90s but it never happened. It's Honda/Acura

 

[LOVEMYSWEETNESS]

Hahaha! Insensitive to the disabled? That's a laugh. Nobody here mentioned anything about disabilities except you. Do you think you are the only driver with back problems, Sweetness? Join the club.

Be assured that Genesis Motors will always be happy to take money for servicing '15 & '16 Genesis (and likely all vehicles with the Genesis name on the trunk) at a price. Again, many of us here won't even live to see an exclusive Genesis dealer in our area. Till that changes, you will have to rub elbows with the great unwashed at your chosen Hyundai dealer. Yes, you are in the same boat as the rest of us great, unwashed, gen 1 owners. Sorry to make you feel soiled.

I have NEVER said that the Gen 1 owners were "soiled." You're the party who keeps calling yourself "unwashed." I don't have any problems with any of the Hyundais as we own a 2016 Sonata. For some reason, you seem to think that Gen 2 owners (or at least I) are snobs. Sorry, but that is your problem. Also, I must apologize for not being sensitive to your disabilities. Would you like me to recommend some great doctors? Tell me what specialty you need.
I bought my car for reasons having to do with the car. I don't have any idea how Hyundai treated Gen 1 owners, so that is why this discussion is NOT aimed at them and I CAN'T UNDERSTAND WHY you are wasting your time participating unless you have nothing better to do or just like throwing out the insults (oops, your opinions).
When I bought my car, Hyundai treated us to an incredibly high standard of attention. Locally, we received free loaners (which I did not get with my more expensive Caddy), top of the line service and respect. I am merely saying that the manner in which they have failed to introduce the Genesis line by not notifying existing owners, particularly those who have the same cars, is inconsistent with their past behavior. We are their best potential sales force and they should make us happy. We already receive a number of the items new G80 Buyers are getting such as Sirius traffic and info for three years, as well as one of the three Connected care services for three years. They are going to be using the Hyundai dealerships, so the incremental cost of throwing in a few oil changes, and the other two connected care services which they must man anyway, for the remainder of our first three years of ownership is nominal. However, from a customer service perspective, it goes a long way. I noticed a lot of people asking for these very services on this forum when they were first announced back in July. Is it the fact that I take exception to being in a different brand with the same car that so bothers you????
It is not as if Hyundai has sold a lot of these cars. In our area, they are a rarity, despite the fact that we have several dealerships. They grossly lag BMW, MBZ, Audi, Infiniti, Lexus, etc., despite being a great car at a really good value. If you review the monthly sales reports from Hyundai, the sales are often abysmal for the Genesis and Equus. And, for those of you who say that the new GenesisMotors will improve the sales of Hyundai Genesis, note that YTD sales of Hyundai Genesis are actually down, which will make product available for resale limited. I don't, however, think this will turn around the Hyundai trend for significant depreciation.
How about we agree to disagree as I don't believe we will ever see things from the same perspective?

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[LOVEMYSWEETNESS]

Mazda/Acura? Try again...

My sincere apologies. Honda/Acura.

 

[markpoisson]

At the risk of being accused of being cheap / wanting what I didn't pay for - I am one of the people that feel alienated and I think Hyundai has missed a genuine opportunity to build brand loyalty and create ambassadors for the new Genesis brand.

Given the Ultimate AA/ACP fiasco (yes, that matters to me), and now this decision, I will very likely not lease another Genesis. The new Buick Lacrosse for instance looks very interesting, and is priced/equipped similarly.

I'd even pay the difference in price (it's $700 based on the same spec car in the online configurators) between my Hyundai Genesis and the new Genesis G80 to get access to the stuff offered to new Genesis customers. Driving the exact same car with a different badge shouldn't make existing owners 2nd class citizens.

Stupid decision on Hyundai's part - I won't be an advocate for the Genesis brand, although my car says Genesis and to the majority of consumers out there is the equivalent of a Genesis G80 (remove the badges from both cars and I no-one can tell the difference). My story to friends and colleagues asking about my car will be one of bad customer experience, not how you want to start building a luxury brand.

I agree with this whole-heartedly. Hyundai should have leveraged the Genesis owners (Gen 1 & 2) as brand ambassadors. There is still time to do this but the window is closing. The launch of the new brand would not have happened without those owners. Plain and simple.

While you can point to other brand launches such as Lexus and Acura, the fact of the matter is none of those were an evolution based on a particular model. While there were cross-brand models (e.g. ES300 (Camry), Integra (Honda Quint, a Japanese model), for all intents and purposes, they chose to launch an independent brand. Most Lexus and Acura owners didn't now about the parent company (some don't now). Hyundai with the Genesis brand, as best as I can tell, is being marketed as an evolution of the Genesis model. If it weren't, they would never have kept the 'Genesis' name.

In this day and age, what better way to ensure success than to launch with a built-in user-base??? By extending the Genesis brand to be 'backwards-compatible', Hyundai can mitigate the risk of failure. I suspect that most current Genesis owners would be more prone to promote the product and stay within the brand when it's time to change vehicles.

If it were me running things, it would be a no-brainer. Embrace the owners that enabled you to launch the new brand. Don't turn your backs on them.

 

[markpoisson]

My sincere apologies. Honda/Acura.

No worries. I apologize, my reply came off as rude. Cheers.

 

[XPO439]

Depending on how things go for Hyundai in the future will most likely shape my viewpoints of the brand. If Genesis accepts us (15/16 owners) I'll strongly consider the G90 in the future (for the wifey, if she passes on the Jeep SRT). If not, my first and last Hyundai product shall end with the Hyundai Genesis (aka, #sarah). Echoing others on this thread, not a great way to build brand loyalty and relationship.

This thing that Hyundai is doing is weird, same friggin car with a different badge. My next car will most likely be the Nissan GTR or a McLaren MP4-12C so it's "meh" for me at this point. I am just going to enjoy the car for what it is. My 2cents.

Don't mean to thread jack or anything but does anyone know how to remove the "ghost" letters left behind when you debadge? Thanks!

 

[markpoisson]

Don't mean to thread jack or anything but does anyone know how to remove the "ghost" letters left behind when you debadge? Thanks!

Have you tried "Goo Gone"? Works well.

 

[Mark_888]

If it were me running things, it would be a no-brainer. Embrace the owners that enabled you to launch the new brand. Don't turn your backs on them.

Do you have a dollar figure on how much that would cost? I am pretty sure that people running things would want to know the exact amount before deciding.

 

[Mark_888]

While you can point to other brand launches such as Lexus and Acura, the fact of the matter is none of those were an evolution based on a particular model. While there were cross-brand models (e.g. ES300 (Camry), Integra (Honda Quint, a Japanese model), for all intents and purposes, they chose to launch an independent brand. Most Lexus and Acura owners didn't now about the parent company (some don't now). Hyundai with the Genesis brand, as best as I can tell, is being marketed as an evolution of the Genesis model. If it weren't, they would never have kept the 'Genesis' name.

I owned a 1992 Camry V6 XLE. It had an identical drivetrain with the 1992 Lexus ES300. The Lexus had different sheet metal and the Electro Luminescent instrument panel, but selling price was about $5K higher.

Hyundai launched the Genesis (which took several years to develop) in 2008, right in the middle of financial crisis, the 2nd worst financial in history (only behind the Great Depression of the 1930's). A lot of plans were disrupted because of that.

They were able to coordinate the introduction of the G90 with the new Genesis brand, but it was not possible to coordinate both the G80 and G90 without waiting several more years, and probably delaying the G90.

Current Genesis owners don't lose anything by not being included in the new brand. I don't see how used car values will be adversely affected.

This whole thread reeks of what appears to be a bunch of crybaby's who want to get something for nothing. If you want free oil changes, and the other stuff, you can pay for it.

 

[Mark_888]

I have NEVER said that the Gen 1 owners were "soiled."

Not in those exact words, but in effect you did because your whole argument is based on the fact that the 2017 Genesis G80 is almost identical to the 2015-2016 Hyundai Genesis.

If Genesis had an all-new G80 (like they do with the G90) then I don't think there would be these complaints.

 

[markpoisson]

Do you have a dollar figure on how much that would cost? I am pretty sure that people running things would want to know the exact amount before deciding.

I have to assume your response is tongue in cheek. Clearly I don't have a dollar figure because it is NOT my job. That said, if it were, I would recognize the decision is not based solely on the cost to follow/implement this approach but it is also based on the opportunity cost of 'abandoning' an enthusiastic group of owners. In my opinion, doing so is short-sighted and makes it harder to be successful.

As others have said, I share the feeling that my appetite to stay (or promote) with a Genesis is much less likely given what appears to be their myopic plan when I can have a much better ownership experience with the likes of Infiniti or another brand of that caliber.

 

[markpoisson]

I owned a 1992 Camry V6 XLE. It had an identical drivetrain with the 1992 Lexus ES300. The Lexus had different sheet metal and the Electro Luminescent instrument panel, but selling price was about $5K higher.

Hyundai launched the Genesis (which took several years to develop) in 2008, right in the middle of financial crisis, the 2nd worst financial in history (only behind the Great Depression of the 1930's). A lot of plans were disrupted because of that.

They were able to coordinate the introduction of the G90 with the new Genesis brand, but it was not possible to coordinate both the G80 and G90 without waiting several more years, and probably delaying the G90.

Current Genesis owners don't lose anything by not being included in the new brand. I don't see how used car values will be adversely affected.

This whole thread reeks of what appears to be a bunch of crybaby's who want to get something for nothing. If you want free oil changes, and the other stuff, you can pay for it.

Had Hyundai been able to launch the brand as they planned in 2008 as you stated, how many Genesis owners would have still bought their car? How about Gen 2 owners? I bet a very high majority.

You're making my argument. Hyundai DID launch the brand with the Gen 1 - it just happened to be a 'sub-brand' of Hyundai because they couldn't afford to do it as they liked. Now that they have gained traction and a decent brand following, the next step in their evolution is to break away. Without the success of the Gen 1 & 2, this launch is impossible. Period.

Why is that so hard for you to see? You're comment about a bunch of crybaby's is a deflection. We're not crybaby's in the least. We just happen to recognize/acknowledge what anyone with half a brain can see.