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Door lock alarm issue

nobrien1

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I have a 2013 Genesis Sedan (3.8 V6) and periodically have encountered an issue where, with the car locked, I forget to press the door button to unlock and just pull on the handle. It will let me open the door, but the alarm goes off and I have to press unlock on the fob to get it to stop. When I have tried to demo this issue to the dealer, of course it doesn't happen. Any ideas?
 
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