G70 US Availability?

[devellis]

That is very nice service. Sure makes it easy and pleasant.

Everything has a price. Does a Genesis dealer have the same markup as the Infiniti dealer though? We want the premium dealership service but so far it seems we've not had to pay premium prices. Are we willing to pay an extra $500 or $1000 to have that experience?

As for the car wash, both dealers I used do that even if you just got an oil change on your Accent.

When I bought both of my Infinitis, I requested pricing from multiple dealers via email. I got some very competitive offers and bought from the ones who offered the best deals. The dealer who delivered the car, gave me the vouchers, etc., was actually $2500 below the next best offer for precisely the same car (i.e., same VIN, not just the same model). All offers were well below MSRP. So, pricing was very good. I think where you take the hit is that if you get non-warranty service from them, the service is really good but it ain't cheap. For routine stuff like oil changes, replacing filters, etc., I go to a well established independent service group that typically price well under dealerships. If there's something they feel that they can't handle as well as a dealer, they'll tell you that. They'll even check to see if there's a technical service bulletin through dealerships and will let you know if something can be serviced for free through a dealer. They're a great outfit who've been around in this community for decades and have earned (and benefited from) a reputation for integrity.

Dealerships end up making a lot of money through their service departments and they're very eager to establish a relationship with customers. They know that people can get routine work done for less elsewhere so they try really hard to make it so convenient and pleasant that folks will come to them even if it costs somewhat more on each visit. My brother, who sold cars (Mercedes mostly) at an employee-owned dealership for a number of years, says that the service department is really the heart of the dealership and its success is cirtical. I think that's their primary incentive for bending over backwards to establish themselves as strongly service-oriented early in the relationship with their customers. I don't think they get that $500 to $1000 so much up front at the point of sale as over time at the service counter. I also think that's part of the equation with offering free service initially. Cars don't need much for the early years of their lives. If the customer gets into the habit of taking the car to the dealer under free service, when the program expires, they are likely to continue going to the dealer. that's when the profits start to roll in.

Local Hyundai/Genesis dealers were discounting aggressively on Genesis coupe a few years ago. I actually wish I bought one. More recently, that has stopped (for the G80). I think they discounted initially to get the new car established. I think they would be wise to do the same with the G70.

We don't yet know what Genesis will be charging for the G70. But if the reports in this thread prove to be accurate that release is iminenet, I guess we'll know fairly soon.

 

[devellis]

Ok folks...I have new info...and it's good.

Just got off the phone with a manager at my local Genesis dealer. He is aware of all the flip flopping news last week, etc...as he should be

They got a FedEx letter yesterday...not sure if all the dealers did. It was from the president of Genesis USA. There is a TON of cars at port waiting for release in the USA !!!!!!!!!!! Literally...they are waiting for the green light any day. Dealers should start getting allocations any day. So the G70 will be arriving WAY sooner than expected.

He said that they have to be released because they are all sitting there holding up space. There are other S.Korean cars, etc...that come into the same port and they will have no where to put them.

So...all I have for now. USA spec cars built...ready to go...sitting at the port. Hopefully something happens in the next week or two !!!

I might have beer. 5pm somewhere I suppose.

If all of this is true, it still seems like it will take a while before cars can go on sale. Dealerships need to get up to speed on pricing, packages, supply, service issues, etc. Cars will need to get put into their computers so that orders can be processed. Trucks will have to haul them to dealerships. Hyundai dealerships will have to decide whether they're going to sign on for the Genesis terms. Sales people will have to familiarize themselves with the product so as not to look like idiots when customers ask questions. Sales targets and strategies will have to be devised. And so forth.

It's certainly good news if the cars are in the US port waiting to be shipped to dealers. But I still think that a lot of pieces need to be put into place before actual sales and deliveries can take place. I wouldn't be shocked if this ended up being a two-tier process, with certain select dealers getting cars sooner while other that may not have been committed from the get-go come up to speed on all the details. Some of the dealers designated as among the originally-imagined 100 stand-alone Genesis sales points might have gotten some advance information about all of this and may be able to mobilize more quickly. It seems unimaginable that Genesis would have FedExed such a letter without some sense of the impending urgency and surely they would have alerted at least some dealers before things came to a head. Or so one would think.

It also seems strange that cars would be available before we see any significant ad buys. But these may be in the can with the plan to roll them out as the cars find their ways to dealer lots. If ads don't start appearing pretty soon, I'll be less inclined to believe that cars will be finding their way to those dealer lots immediately.

But still, if the report is true, it is looking more like a matter of weeks than months, which is good news for those seeking answers to some unknowns (like pricing) or those ready to commit on Day One of availability.

Many thanks to Beefer for keeping us all in the loop.

 

[Bull]

Talked to my dealership today when in having my G80 Sport worked on. They figure to start seeing G70s in July.
They are already reducing models on site to make way for 2019s

 

[devellis]

My brother (who's thinking about a G80) and I had a chance to chat with a dealer over the weekend. He said that his dealership is still expecting to get the G70 in September. My brother, in years past, had been a part-owner of a foreign car dealership in Massachusetts (my brother's involvement was with Mercedes primarily), so they spoke more or less as peers and I think he was as honest as prudence would allow (I'd never assume total, unvarnished honesty from someone in sales). When I told him that word was around indicating that June or July may be a delivery date for G70s that are already backed up at the entrance port, he said that he hadn't heard anything like that but that it would be great news if true. He's what's called a Genesis Experience Manager at his dealership, which sells both Hyundai and Genesis currently but will be opening a separate Genesis sales and service wing (currently used for another car brand the company sells) in the coming months. The Genesis Experience Manager apparently is the point guy for communication between corporate and the customers, ensuring that the dealership experience is several cuts above the usual Hyundai standards. From what he described, I think that will certainly be the case.

His dealership was slated to become one of the 100 Genesis dealers in the US back when that was the plan, and would have been representing eastern North and South Carolina. He was in favor of giving access to other Hyundai dealers who could meet standards, as he said that it was going to be a hard sell convincing customers that a round trip of up to 400 miles was a good idea when they needed service, irrespective of whether the customer or the dealership did the driving. He feels that he will be more competitive on price than smaller, lower-volume dealerships and people won't be put off from buying from him simply because of the distance involved for service if the 100-only plan had been retained. In other words, customers could buy from him and receive service locally, if they so chose. If relying on his dealership for both sales and service were the only option, he felt he well might lose customers to other brands when those customers were too far away.

I was disappointed but not necessarily surprised that he didn't seem aware of the reports of potentially earlier delivery dates. He seemed pretty knowledgeable about what was going on at corporate, and willing to share what he knew (although some information may be embargoed). So, not saying that the reports of earlier arrivals are untrue but if they are true, word hasn't leaked out to dealers who would likely be tapped into that information or the information is being embargoed. If they actually plan to get the cars to dealerships as soon as July, you'd think they would want news of their availability out there sooner rather than later. But they may want to announce things on their own terms. We'll know in the not-too-distant future.

 

[Toddasaurus]

Well thanks for getting me all excited. Jeez.

>:c

 

[AnyVare]

I'd prefer July over September....been waiting all year to buy a new car.

 

[Beefer]

So...this is what is bizarre for me folks...zero USA ads. Even if the car is to debut a couple of months away...ZERO ads. WTF. The Stinger had ads before it was released...and they were good. And..they continue to be good as are sales.

So what gives? You know it has to come out soon in the USA...why not start the adverts...and get the hype going. Blows my mind.

There have been several ads in Canada...prior to release. And...several more after release.

Here is the latest Canadian ad...that is very new post release...

There were a few press release ads there were more for fashioning than car...Genesis is #1 BS. Not broadcasted..just on social media. Ok. Fine. But Genesis needs to start pumping up the car.

The fact that they haven't is either a sign that it is not coming out any time soon...or...they have completely fbar'd this USA release. It seems that the dealer/corporate battle has completely ruined the release of this car in the USA !!!

Just my thoughts.

 

[devellis]

You're right.

I assume that Genesis USA and Genesis Canada are essentially separate entities. The former seems to have tripped over its feet repeatedly while the latter seems to be getting it right. It's almost as if Genesis USA is intentionally putting up barriers to success.

Maybe I'm wrong. Maybe when the roll-out finally arrives in the US, it will surpass all our expectations. One critical aspect of this will be pricing and specifications. If the pricing is ridiculously optimistic on Genesis's part and they've cut features from the Canadian spec (as happened with Kia's Stinger), then I think they're digging themselves into a hole. On the other hand, if Genesis can get all of the US dealership issues fixed, roll out some very impressive ads, and offer cars with all of the features at attractive prices, and do so within a reasonable time frame, they could have a very successful introduction into the US market. They have the power to make this work or have it fall flat on its face. The signs thus far haven't been hugely encouraging. But we won't know for sure until some point down the road, so to speak.

 

[Beefer]

Alrighty folks...another update.

I have not had any communication with the fellow that told me about the cars being at port, etc...since that day...2 weeks ago or so?

Just got off the phone with him. Genesis rep flew in from Atlanta to his dealer. Had a meeting with himself and the dealer owner for like 4 hours.

He could not tell me any details...other than...cars will hit dealers end of Aug. W...T...F ?!?!!?!? He said he is not allow to tell me any more. But he made it sound that more shit is going on, etc, etc. He sounded pretty pissed off.

Honestly...I may be going with a new Audi S5 Sportback. f$%k this shit.

 

[devellis]

Alrighty folks...another update.

I have not had any communication with the fellow that told me about the cars being at port, etc...since that day...2 weeks ago or so?

Just got off the phone with him. Genesis rep flew in from Atlanta to his dealer. Had a meeting with himself and the dealer owner for like 4 hours.

He could not tell me any details...other than...cars will hit dealers end of Aug. W...T...F ?!?!!?!? He said he is not allow to tell me any more. But he made it sound that more shit is going on, etc, etc. He sounded pretty pissed off.

Honestly...I may be going with a new Audi S5 Sportback. f$%k this shit.

That's all pretty consistent with what I heard last week from a dealer here who seemed to know what he was talking about (but also seemed like he couldn't talk about everything that he knew).

Beefer, I can understand your frustration, believe me. As we get further into the summer and various companies want to clear room for their 2019 models, more and more attractive offers are going to pop up. A lot of people will jump at those birds-in-hand rather than waiting to see what the bird-in-bush actually turns out to be.

It's a pity that Genesis USA has fumbled things to this extent. The car deserves a better intro than it seems like it's getting.

I'm also becoming more and more concerned that Genesis is going to put unrealistically high prices on the G70 when they finally come out. It just seems to follow their attitude of being able to do as they please with little apparent regard for potential buyers. If they do that, I think they're really doing themselves and the marque a grave disservice. Maybe I'm wrong and maybe they'll get that one thing right. But there's precious little reason to ascribe wisdom to those that have been calling the shots so far. The design and engineering teams seem mostly to have gotten things right. After that, no so much (at least on the US side). And I have to believe that the US is a critically important market for the G70.

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[Asg]

Alrighty folks...another update.

I have not had any communication with the fellow that told me about the cars being at port, etc...since that day...2 weeks ago or so?

Just got off the phone with him. Genesis rep flew in from Atlanta to his dealer. Had a meeting with himself and the dealer owner for like 4 hours.

He could not tell me any details...other than...cars will hit dealers end of Aug. W...T...F ?!?!!?!? He said he is not allow to tell me any more. But he made it sound that more shit is going on, etc, etc. He sounded pretty pissed off.

Honestly...I may be going with a new Audi S5 Sportback. f$%k this shit.

All along I have planning on purchasing an S5 but decided to hold off because of the G70...not so sure I want to wait indefinitely to give the G70 a shot

 

[Toddasaurus]

I can't say that I'm feeling optimistic about what Genesis USA is doing; if what you say is true, that they have USDM cars being stored at the coast, ready to be sold if they had proper dealerships to utilize, yet all the existing Hyundai dealers just want to sell as is - BUT - Genesis still is acting like they want their own dealers and they keep changing their minds and can't agree on anything.....you can't help but wonder, do they know what they're doing? Or are they simply just that bad at working together to where they can't make any executive decisions??

I guess I shouldn't be surprised. It sounds just like our government.

 

[Beefer]

I can't say that I'm feeling optimistic about what Genesis USA is doing; if what you say is true, that they have USDM cars being stored at the coast, ready to be sold if they had proper dealerships to utilize, yet all the existing Hyundai dealers just want to sell as is - BUT - Genesis still is acting like they want their own dealers and they keep changing their minds and can't agree on anything.....you can't help but wonder, do they know what they're doing? Or are they simply just that bad at working together to where they can't make any executive decisions??

I guess I shouldn't be surprised. It sounds just like our government.

This government wouldn’t be able to figure out how to sell Tonka Trucks.

 

[AnyVare]

Alrighty folks...another update.

I have not had any communication with the fellow that told me about the cars being at port, etc...since that day...2 weeks ago or so?

Just got off the phone with him. Genesis rep flew in from Atlanta to his dealer. Had a meeting with himself and the dealer owner for like 4 hours.

He could not tell me any details...other than...cars will hit dealers end of Aug. W...T...F ?!?!!?!? He said he is not allow to tell me any more. But he made it sound that more shit is going on, etc, etc. He sounded pretty pissed off.

Honestly...I may be going with a new Audi S5 Sportback. f$%k this shit.

Well...I'm not waiting for the G70 anymore. I think I'll get either an Alfa or Stinger on a short term lease. Maybe Genesis USA will figure their business out by 2020.

 

[Asg]

Well...I'm not waiting for the G70 anymore. I think I'll get either an Alfa or Stinger on a short term lease. Maybe Genesis USA will figure their business out by 2020.

Its a shame... A lot of potential with this product line

 

[Mark_888]

Well...I'm not waiting for the G70 anymore. I think I'll get either an Alfa or Stinger on a short term lease. Maybe Genesis USA will figure their business out by 2020.

I knew someone who bought an Alfa Romero back in about 1990. It was in the shop all the time and he regretted the purchase. Eventually they got run out of the US market because their cars were so unreliable. They have recently come back to the US market, hopefully with better reliability. But I would go with the Stinger.

 

[Beefer]

I knew someone who bought an Alfa Romero back in about 1990. It was in the shop all the time and he regretted the purchase. Eventually they got run out of the US market because their cars were so unreliable. They have recently come back to the US market, hopefully with better reliability. But I would go with the Stinger.

LOL...thanks for the info. A little late to the table by 2 years....hahahahaha. And the Stinger and the Giulia are apples and oranges...luxuary and brand-wise. We are talking S. Korean vs Ferrari roots here.

The Giulia Quadrifoglio is in a rank of it's own. 3.6 second car for $80k USD. Hot.

 

[Toddasaurus]

LOL...thanks for the info. A little late to the table by 2 years....hahahahaha. And the Stinger and the Giulia are apples and oranges...luxuary and brand-wise. We are talking S. Korean vs Ferrari roots here.

The Giulia Quadrifoglio is in a rank of it's own. 3.6 second car for $80k USD. Hot.

It's a unique car for sure, with tons of power. I wasn't impressed with the interior though... I was expecting things to be a bit nicer on the inside - maybe my expectations were too high. Or maybe because it's out of my price range so I was just looking for dumb excuses not to want it. Haha.

 

[devellis]

The Alphas certainly are pretty. I'd be concerned about reliability and parts availability, unless they've made notable progress in those areas recently. But man, they're handsome cars.

 

[Beefer]

The Alphas certainly are pretty. I'd be concerned about reliability and parts availability, unless they've made notable progress in those areas recently. But man, they're handsome cars.

Alfa

I think they are fine with reliability and parts. Different times...newer technology, etc, etc.