Who asked you for your opinion? Who was addressing you?
Furthermore, your opinion isn't important. What is important is my opinion to Hyundai, as a new car buyer and future potential sale. What you're demonstrating to me is that you know very little about business, and establishing a brand. You may think you do, but like most forum warriors, you don't. Please don't give me your resume, I could not care less. Let me tell you why.
First, I never said I was entitled to anything. I said it would be a good gesture of good will, which is extremely important in establishing a fledgling brand. Making your brand cohesive and unified by bringing your most recent offerings under the same tent of service is vastly more important than saving a few bucks by giving people complimentary oil changes and extended Bluelink subs that they probably wouldn't have reupped on, anyway. But you probably knew that as such an informed guy. And particularly so when you are a Korean automaker attempting to play with the big boys in a very, very competitive space.
Nowhere, on my vehicle does it say Hyundai. It came badged completely from the factory with the Genesis logos and
wings. If another model comes out a few months after mine, I would be very unhappy that I was not included in the same level of service and support that the subsequent version (which is by all counts, mostly the same minus a plastic G80 sign). This is called goodwill, and it goes a long way, as I said.
Second, the fragmented, haphazard approach to upgrades particularly in the realm of Android
Carplay that include Sonatas but not the top of the line Ultimates is confusing. Don't give me your Hyundai branded excuses and apologetic lines, either. I'm not satisfied with it, and as a customer, THAT is what is important. I simply don't have the time to waste listening to people like you telling me why a new brand shouldn't eagerly try to please its customers.. as if demanding more out of an automaker is a bad thing. No one is asking for free stuff. We're asking for value, service and brand cohesiveness, which is inherent with the Hyundai brand and particularly so in the Genesis line.
Kindly piss off with your snarky, unhelpful replies. I know you think you're "helping people" by levying your opinion online, but we both know that simply isn't the case. You're not "helping". You're compensating. And making yourself look like an ass while doing it by putting others down. Pretty immature, Mark.
