Google Nexus 5 phone bluetooth pairing issue with 2012 Genesis Sedan

[Nobody]

I just bought the new Google Nexus 5 on the Sprint network and love the phone. Unfortunately, it will not pair with my 2012 Hyundai Genesis 3.8 Sedan that has the touch screen navigation. I go to Phone, Pairing, Add To and turn on my phone's bluetooth. The Nexus 5 finds the "Genesis", but when you select the car to pair, it simply shows "pairing" for a second, then stops, not completing the connection. I try to reselect Genesis, and it just does the same thing, never offering the chance to enter the pass code (1,2,3,4).

My Genesis has paired easily with the following: HTC Evo, HTC Evo 4g LTE, Iphone 4S and 5S. Anyone else have the new Nexus 5 or the LG G2 phone and get it to pair with the Genesis?

 

[katman0]

I just bought the new Google Nexus 5 on the Sprint network and love the phone. Unfortunately, it will not pair with my 2012 Hyundai Genesis 3.8 Sedan that has the touch screen navigation. I go to Phone, Pairing, Add To and turn on my phone's bluetooth. The Nexus 5 finds the "Genesis", but when you select the car to pair, it simply shows "pairing" for a second, then stops, not completing the connection. I try to reselect Genesis, and it just does the same thing, never offering the chance to enter the pass code (1,2,3,4).

My Genesis has paired easily with the following: HTC Evo, HTC Evo 4g LTE, Iphone 4S and 5S. Anyone else have the new Nexus 5 or the LG G2 phone and get it to pair with the Genesis?

I have a 2012 V6 with Premium package only and the new Nexus LG phone. I have not had any issues pairing or keeping it paired. I am not on Sprint if that makes a difference. I live in Toronto and am Rogers network.

 

[Nobody]

I have a 2012 V6 with Premium package only and the new Nexus LG phone. I have not had any issues pairing or keeping it paired. I am not on Sprint if that makes a difference. I live in Toronto and am Rogers network.

Thank you for posting. The fact that it works on your car tells me the problem likely lies in the carrier's radio software. I did read that the carrier is responsible for the bluetooth radio implementation on a handset. It also would explain why there haven't been as many complaints about bluetooth compatibility problems with the new LG Nexus 5.

 

[katman0]

Thank you for posting. The fact that it works on your car tells me the problem likely lies in the carrier's radio software. I did read that the carrier is responsible for the bluetooth radio implementation on a handset. It also would explain why there haven't been as many complaints about bluetooth compatibility problems with the new LG Nexus 5.

Glad to assist