I need help with 2023 G90 rear seat reset

[michaelp2]

messages (reset rear seat and try again) appears when trying to operate rear right seat with door or panel. the individual buttons on side of arm rest function okay.
No information was in the owner's manual, that I was able to find.

 

[SoCalG90]

Found this on Google:

To reset the rear seat position in a 2023 Genesis G90, ensure the car is off, then hold down the forward seat knob and the "Set" button for a few seconds. The seat will move back and forth, then reset to its original location.



Here's a more detailed explanation:

• Turn off the car: Make sure the engine is completely off before attempting the reset.
  

• Locate the controls: Find the seat control switches located on the outside of the seat, specifically the one for adjusting the seat position.
  
  
• Hold the buttons: Press and hold the forward seat knob and the "Set" button simultaneously for several seconds.
  
  
• Seat movement: The seat will move forward and then backward, indicating that the reset process is underway.
  
  
• Reset complete: Once the seat stops moving, it should be reset to its original position.
  
  
• Re-set your presets: You will need to re-set your memory seat positions after the reset.
  

 

[Ed Kaz]

So went to the dealer/service center per Genesis Care (needed oil change anyway) :

Dear Edward Kazmerski,

Thank you for contacting Genesis Customer Care. We appreciate the opportunity to assist you with your rear right door controls.

Given the mechanical nature of your concerns, we recommend visiting your local Genesis Retailer. Their expert team is equipped to provide you with hands-on assistance and personalized guidance ensuring the best possible resolution for your vehicle concerns.

Based on your location, your closest retailer is Genesis of Wilkes Barre. They are located at 150 Motorworld Dr. in Wilkes-Barre, PA. Their contact number is 570-829-3500.

We are happy to help you schedule an appointment with the Retailer, if you prefer. Simply contact us and reference your case number 42070168, and we can take care of the arrangements on your behalf.

Thank you for being a valued member of the Genesis Family.

Just got the call Bill $175.00 for not knowing how to correctly use the seat buttons...They said tech had to reset the system...GREAT!