sandy
Registered Member
I don't think they can eliminate retail outlets, but in some countries the manufacturer sells direct to the customer without independent dealers. In most US states, that is illegal, which was in the news recently regarding Tesla automobiles.
That's an interesting issue. There are many arguments made for the franchise system as well as direct selling and both have their advantages. Our ad agency clients were on both sides of the issue, with the mfg's wanting to open their own retail divisions and the retailer's wanting to become more vertical and do the sourcing/mfg themselves. Often, very often, they learned that was easier said than done with each discipline calling for a cultural capability they just didn't have. Sometimes it did work.
The franchise system puts an independent business man in charge of the local operation who has made a big investment and that is hard to match with a corporate manager.
Of course, I retired about 25 years ago so the experiences I rely on may very well be outdated.